Kokomo, Indiana, United States · On-site
About the Role The Patient Access Representative position is responsible for greeting and assisting patients in a prompt, courteous, and professional manner and receiving/answering incoming telephone calls in the same ma…
Skills: Patient Check-in/Checkout, EMR Systems, Insurance Verification, HIPAA Compliance, Patient Scheduling
Indiana, United States · Hybrid
About the Role The Surgery Scheduler is responsible for accurate scheduling of surgeries as directed by the physician; including ensuring that all patient demographic information is obtained correctly at the time of the …
Skills: Surgery Scheduling, Patient Coordination, Insurance Verification, Prior Authorization, Medical Documentation
Kokomo, Indiana, United States · On-site
About the Role The role of the Medical Assistant is to provide both administrative and clinical support to the clinics. The Medical Assistant must be able to work independently as well as interact as part of a team, cons…
Skills: Patient Scheduling, Vital Signs Collection, EMR Systems, Insurance Authorization, Patient Charting
Indianapolis, Indiana, United States · On-site
About the Role To directly manage and support a busy and efficient Urologic clinical and surgical practice. What You’ll Be Doing Physician Triage Support: Answer incoming patient calls and clinical questions Use clinical…
Skills: Physician Triage Support, Surgery Scheduling, Patient Portal Management, Pre-certification, Clinical Judgement
Fishers, Indiana, United States · On-site
About the Role The role of the Medical Assistant is to provide both administrative and clinical support to the clinics. The Medical Assistant must be able to work independently as well as interact as part of a team, cons…
Skills: Patient Scheduling, Vital Signs Collection, EMR Systems, Insurance Authorization, Patient Charting
Fishers, Indiana, United States · On-site
About the Role The IR Sedation Nurse is responsible for the assessment of patients including the development, evaluation, and modification of the plan of care for patients receiving moderate sedation for surgical procedu…
Skills: Moderate Sedation, Patient Assessment, IV Access, Vital Signs Monitoring, EKG Rhythm Analysis
Greenwood, Indiana, United States · On-site
About the Role To directly manage and support a busy and efficient Urologic clinical and surgical practice. What You’ll Be Doing Physician Triage Support: Answer incoming patient calls and clinical questions Use clinical…
Skills: Physician Triage Support, Surgery Scheduling, Patient Portal Management, Pre-certification, Clinical Judgement
Fishers, Indiana, United States · On-site
About the Role This is a pivotal leadership role for a People Operations professional who wants to build something — not just maintain it. As Director, People Operations, you'll be the strategic and operational backbone …
Skills: People Strategy, Associate Relations, People Analytics, Employment Law, Multi-state Compliance
Carmel, Indiana, United States · On-site
About the Role The role of the Medical Assistant is to provide both administrative and clinical support to the clinics. The Medical Assistant must be able to work independently as well as interact as part of a team, cons…
Skills: Patient Scheduling, Vital Signs Collection, EMR Systems, Insurance Authorization, Patient Charting
Carmel, Indiana, United States · On-site
About the Role The role of the Medical Assistant is to provide both administrative and clinical support to the clinics. The Medical Assistant must be able to work independently as well as interact as part of a team, cons…
Skills: Patient Scheduling, Vital Signs Collection, EMR Systems, Insurance Authorization, Patient Charting
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Patient Access Representative is responsible for greeting patients, managing the check-in and checkout process, and handling incoming calls. They also verify insurance information, collect payments, and ensure patient charts are accurate within the EMR system.
Candidates must have a High School Diploma and at least one year of experience in a medical practice or health insurance organization. Proficiency in EMR systems and a strong commitment to HIPAA confidentiality and professional communication are required.
About the Role
The Patient Access Representative position is responsible for greeting and assisting patients in a prompt, courteous, and professional manner and receiving/answering incoming telephone calls in the same manner, as applicable. The Patient Access Representative is to be cross-trained in all aspects of reception to supply sufficient coverage. Certain duties may vary based on office location and department structure.
What You’ll Be Doing
Greets patients and visitors in a prompt, courteous, and helpful manner.
Effectively handles the patient check-in/checkout process.
Answers calls addressing appointment times, patient requests and general inquiries within the scope of their position.
Reviews patient’s chart for accuracy prior to upcoming appointment and ensures all required information is included for the physician to see the patient.
Performs scanning and sorting within EMR system
Verifies and updates current insurance information with the Patient
Collects Patient payments
Performs all other duties as assigned.
What We Expect from You
High School Diploma
Interact professionally and positively with all patients, colleagues, managers and executive team
Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPPA compliance in all daily tasks.
One year of experience working in a medical practice or in a health insurance organization
Excellent verbal and written communication skills
Prior use of EMR systems preferred
Travel to other clinics as needed
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have thorough knowledge in computer information systems.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Travel
Travel is primarily local during the business day.
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters”
Make Someone’s Day
Achieve Possibilities Together
Treat people with dignity
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
U.S. Urology Partners is one of the nation’s largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Committed to providing high-quality, comprehensive and integrated urologic care.
Urology of Indiana LLC traces its history to 1887. Comprised of 35 urologists, four urogynecologists and 19 advanced practice providers who see patients in multiple clinical office locations throughout central Indiana. Our Centers of Excellence, including the Centers for Prostate Cancer, UroPoint Bladder Control Centers and UroPoint Centers for Male Fertility, as well as our clinical laboratory and research divisions, enhance and expand our ability to meet the needs of patients suffering from specific diseases and conditions, many of which impact quality of life. We provide complete diagnosis and treatment of all disorders and diseases of the genitourinary system in men, women and children. Our medical staff is second-to-none and are committed to making each patient visit a comfortable and satisfying experience. They are always available to answer questions and lend support. Our patients and referring physicians turn to us to provide the very latest in compassionate, comprehensive urologic care. We see patients by appointment and on an urgent or emergency basis. Many procedures can be performed in our offices. More complex procedures are performed at hospitals and surgery centers throughout Indianapolis and central Indiana. For more information visit www.urologyin.com or call us toll free at 877-362-2778.
Offices: 679 East County Line Road, Greenwood, Indiana 46143, US
Committed to providing high-quality, comprehensive and integrated urologic care.
Urology of Indiana LLC traces its history to 1887. Comprised of 35 urologists, four urogynecologists and 19 advanced practice providers who see patients in multiple clinical office locations throughout central Indiana. Our Centers of Excellence, including the Centers for Prostate Cancer, UroPoint Bladder Control Centers and UroPoint Centers for Male Fertility, as well as our clinical laboratory and research divisions, enhance and expand our ability to meet the needs of patients suffering from specific diseases and conditions, many of which impact quality of life. We provide complete diagnosis and treatment of all disorders and diseases of the genitourinary system in men, women and children. Our medical staff is second-to-none and are committed to making each patient visit a comfortable and satisfying experience. They are always available to answer questions and lend support. Our patients and referring physicians turn to us to provide the very latest in compassionate, comprehensive urologic care. We see patients by appointment and on an urgent or emergency basis. Many procedures can be performed in our offices. More complex procedures are performed at hospitals and surgery centers throughout Indianapolis and central Indiana. For more information visit www.urologyin.com or call us toll free at 877-362-2778.
Offices: 679 East County Line Road, Greenwood, Indiana 46143, US
