Southampton, Pennsylvania, United States · On-site
$19/hr–$20/hr
Entry level
Description Tri-Century Eye Care is hiring a full-time Patient Services Representative to support our fast-paced ophthalmology practice. If you’re passionate about helping patients, thrive in a busy front-desk environmen…
Skills: Patient registration, Appointment scheduling, Insurance verification, Medical billing, Electronic medical records
Northampton Township, Pennsylvania, United States · On-site
Entry level
Description Tri-Century Eye Care is hiring a full-time Ophthalmic Technician to support our fast-paced ophthalmology practice in Southampton and New Britain, PA. If you're passionate about patient care, thrive in a clini…
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$19/hr–$20/hr
Full-time
high school
Medical insurance, Dental insurance, Vision insurance, 401(k), Employer contribution, Profit-sharing
Posted 2d ago
~40 hrs/week
Responsibilities
The Patient Services Representative will manage front-desk operations, including patient check-in, appointment scheduling, and insurance verification. They will also serve as a communication hub between patients, clinical staff, and insurance providers while maintaining accurate electronic medical records.
Requirements
Candidates must have at least one year of experience in a medical office, healthcare administration, or customer service setting. Proficiency in basic office software and a high school diploma or equivalent are required.
Full job description
Description
Tri-Century Eye Care is hiring a full-time Patient Services Representative to support our fast-paced ophthalmology practice. If you’re passionate about helping patients, thrive in a busy front-desk environment, and enjoy being the first point of contact in a medical office, this is a great opportunity to grow your career in healthcare.
What You'll Do
Welcome patients, check them in, and ensure a smooth and friendly experience
Answer phones, complete tasks and assist patient in the call center
Schedule, confirm, and reschedule appointments
Verify insurance coverage and process patient payments
Handle billing questions and assist with financial inquiries
Maintain accurate and up-to-date electronic medical records (EMR)
Serve as a communication hub between patients, clinical staff, and insurance providers
Provide excellent customer service and resolve patient concerns
Complete administrative tasks such as filing, faxing, scanning, and document management
Support daily office operations to keep patient flow running efficiently
Perks & Benefits
Starting at $19/hour, based on experience
Medical, dental, and vision insurance (group plan + complementary vision plan)
401(k) with employer contribution and profit-sharing after 12 months
Paid Time Off
Paid Holidays
Uniform reimbursement
Employer-paid group life insurance
Voluntary Life, AD&D, and disability coverage
Flexible Spending Accounts (FSA)
Benefits begin the 1st of the month after hire (some after 90 days)
Requirements
What we're looking for
1+ years of experience in a medical office, healthcare administration, or customer service
Strong communication, multitasking, and organizational skills
Comfort working in a fast-paced environment
High school diploma or equivalent
Proficiency with basic office software
Familiarity with EMR systems and medical terminology is a plus
Experience with insurance verification or medical billing preferred
Prior ophthalmology experience is helpful but not required — we will train the right candidate
Additional Details
Mix of desk-based work and active patient interaction
Must adhere to HIPAA and maintain patient confidentiality
Tri-Century Eye’s mission is to provide comprehensive and compassionate medical and surgical eye care services of the absolute highest quality possible, resulting in the best outcomes for each and every patient that we serve. Tri-Century Eye believes in ethical, informed and timely introduction of innovative eye care treatments and diagnostic modalities whenever appropriate, medically indicated and in the best interests of our patients.
Our team of ophthalmologists and optometrists provide comprehensive and sub-specialty ophthalmology services, routine eye exams, diagnosis and treatment of eye disease, advanced cataract surgery, and laser vision correction (LASIK). Our oculo-facial plastic surgery service provides a full range of reconstructive and cosmetic eyelid and facial surgery as well as cosmetic skin care, including Botox and filler injections like Restylane and Voluma. Optometric services include complete eye exams, expert contact lens fitting, and low vision rehabilitation.
We are the largest and most enduring full service eye care practice in Bucks County, Pennsylvania, serving patients from Philadelphia, Montgomery, and Bucks County areas and beyond. From pediatric ophthalmology and plastic surgery, to glaucoma and cataracts, our doctors welcome patients of all ages with any eye problem. There really is more to us than meets the eye!
Offices: 319 2nd Street Pike, Southampton, PA 18966, US · 352 E. Butler Ave., New Britain, Pennsylvania 18901, US · 216 Mill Street, Bristol, PA 19007, US · 1 Cornerstone Drive, Suite 200, Langhorne, PA 19047, US
Tri-Century Eye’s mission is to provide comprehensive and compassionate medical and surgical eye care services of the absolute highest quality possible, resulting in the best outcomes for each and every patient that we serve. Tri-Century Eye believes in ethical, informed and timely introduction of innovative eye care treatments and diagnostic modalities whenever appropriate, medically indicated and in the best interests of our patients.
Our team of ophthalmologists and optometrists provide comprehensive and sub-specialty ophthalmology services, routine eye exams, diagnosis and treatment of eye disease, advanced cataract surgery, and laser vision correction (LASIK). Our oculo-facial plastic surgery service provides a full range of reconstructive and cosmetic eyelid and facial surgery as well as cosmetic skin care, including Botox and filler injections like Restylane and Voluma. Optometric services include complete eye exams, expert contact lens fitting, and low vision rehabilitation.
We are the largest and most enduring full service eye care practice in Bucks County, Pennsylvania, serving patients from Philadelphia, Montgomery, and Bucks County areas and beyond. From pediatric ophthalmology and plastic surgery, to glaucoma and cataracts, our doctors welcome patients of all ages with any eye problem. There really is more to us than meets the eye!
Offices: 319 2nd Street Pike, Southampton, PA 18966, US · 352 E. Butler Ave., New Britain, Pennsylvania 18901, US · 216 Mill Street, Bristol, PA 19007, US · 1 Cornerstone Drive, Suite 200, Langhorne, PA 19047, US