Ponca City, Oklahoma, United States · On-site
Job Description Front Desk Registration Serves as a front-line ambassador for Triad Complete Healthcare in Ponca City. Responsible for providing support services to patients, families, and providers in a professional and…
Skills: Patient Registration, EMR Systems, Insurance Verification, Medical Scheduling, Customer Service
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Acts as the first point of contact for patients, managing check-ins, scheduling, and demographic data entry into the EMR system. Responsible for verifying insurance benefits, collecting co-payments, and coordinating prior authorizations.
Requires a high school diploma or equivalent, with an associate degree or previous medical office experience preferred. Must possess strong communication skills, knowledge of HIPAA regulations, and a typing speed of at least 40 WPM.
Job Description
Front Desk Registration
Serves as a front-line ambassador for Triad Complete Healthcare in Ponca City. Responsible for providing support services to patients, families, and providers in a professional and courteous manner. Performs patient check-in functions and accurately gathers all required patient demographic information into the clinic EMR system. Schedule appointments collecting all appropriate data from patients and referring clinic/providers according to the clinic protocols. Demonstrates customer service skills responding to inbound calls and face to face inquiries and conversations. Provides and explains required documents and insurance benefits to patients. Collects patient co-payments and other applicable deductibles, deposits, or payments. Reconciles daily cash transactions with patient account entries and prepares bank deposits. Receptionist may be responsible for all scheduling, patient benefit coordination, and patient benefit communication.
High School graduate or equivalent; associates degree or higher preferred.
Ability to communicate professionally and effectively, both verbally and in writing.
Previous medical clinic experience or background in general office work preferred.
Demonstrates excellent customer service skills.
Ability to receive, comprehend, and follow verbal and written instructions.
Ability to understand insurance benefits and perform basic mathematical tasks.
Knowledge of medical terminology.
Understand the ethics of confidentiality and HIPPA regulatory requirements.
Ability to type at least 40WPM.
Able to work in latex burdened environment.
Able to speak clearly and distinctly with staff, providers, patients, and families.
Able to hear to converse with others over the phone.
Demonstrates adequate stamina to deal with stressful situations and to complete necessary work schedule.
Demonstrates adequate vision to prepare and read documents accurately
Possess fine motor skills and hand/eye coordination to manage office equipment.
Reports to manager/physician/advanced practice provider.
Contributes a positive attitude and department cohesiveness by working cooperatively with other staff members. Demonstrates a team approach.
Greets patients and visitors in courteous and friendly manner, always understanding and professional in contacts with patients, visitors, employees, and medical staff.
Responds appropriately to all calls and takes correct action to arrange appointment and referrals, accurately completing all scheduling and encounter fields.
Performs all patient intake functions with accurate demographic and note entry into the patient system.
Scan insurance cards, validates, insurance eligibility and identifies benefit related to each scheduled visit, making sure the information entered is up to date and accurate. Is alert to insurance coverage issues and communicates appropriately with patients, and provider.
Performs prior authorizations tasks promptly with payers to ensure patient test and procedures are covered. Keep physicians and all appropriate team members informed of insurance authorization delays or non-coverage.
Maintains an organized work environment; consistently prioritizes work assignments and facilitates timely response to tasks. Utilizes time between patients to review all forms and data entered for completeness and accuracy.
Accurately accounts for daily cash and payment entries. Performs daily balancing and creates deposit functions.
Held accountable for posted transactions.
Acts as a liaison between patients, staff, and physicians while communicating effectively with all parties.
Handles confidential information appropriately.
Putting practice ownership back in the hands of practitioners. Triad Backs the Pracs with our Practice Launchpad
See if you qualify for the Complete Practice Launchpad! We will handle all aspects of opening a clinic specifically designed to ensure your success. Triad will manage, operate, and cover all expenses for the first year, providing you with the resources needed to thrive and build a strong patient base. After that, we’ll transfer full ownership and Accounts Receivable (A/R) to you. While you focus on what matters most—patient care—our team will continue providing support to ensure the success of your clinic. This revolutionary program allows you to own your practice, free and clear, without any upfront investment or collateral. Enjoy the benefits of autonomy, full support, burnout prevention, and the profits. Welcome to the future of healthcare. Our mission is to change the medical landscape by returning practice ownership to providers, improving patient outcomes and creating a positive health experience for all patients. Triad Complete Healthcare gives practitioners a stage for providing the best patient care possible. We own clinics, as well as provide a turnkey program for providers to own and operate independently. Our interdisciplinary team will take care of your clinics like they are our own, so you can focus on what you do best; taking care of patients. We strive to make your independence fulfilling and profitable so you can practice to the highest level of care.
Offices: 2703 N 14th St, Ponca City, Oklahoma 74601, US · 119 Patton Dr, Ponca City, Oklahoma 74601, US · 400 Fairview Ave #17, Ponca City, Oklahoma 74601, US · 2703 1/2 N 14th St, Ponca City, Oklahoma 74601, US · 117 Patton Dr, Ponca City, Oklahoma 74601, US
Putting practice ownership back in the hands of practitioners. Triad Backs the Pracs with our Practice Launchpad
See if you qualify for the Complete Practice Launchpad! We will handle all aspects of opening a clinic specifically designed to ensure your success. Triad will manage, operate, and cover all expenses for the first year, providing you with the resources needed to thrive and build a strong patient base. After that, we’ll transfer full ownership and Accounts Receivable (A/R) to you. While you focus on what matters most—patient care—our team will continue providing support to ensure the success of your clinic. This revolutionary program allows you to own your practice, free and clear, without any upfront investment or collateral. Enjoy the benefits of autonomy, full support, burnout prevention, and the profits. Welcome to the future of healthcare. Our mission is to change the medical landscape by returning practice ownership to providers, improving patient outcomes and creating a positive health experience for all patients. Triad Complete Healthcare gives practitioners a stage for providing the best patient care possible. We own clinics, as well as provide a turnkey program for providers to own and operate independently. Our interdisciplinary team will take care of your clinics like they are our own, so you can focus on what you do best; taking care of patients. We strive to make your independence fulfilling and profitable so you can practice to the highest level of care.
Offices: 2703 N 14th St, Ponca City, Oklahoma 74601, US · 119 Patton Dr, Ponca City, Oklahoma 74601, US · 400 Fairview Ave #17, Ponca City, Oklahoma 74601, US · 2703 1/2 N 14th St, Ponca City, Oklahoma 74601, US · 117 Patton Dr, Ponca City, Oklahoma 74601, US
