Tel-Aviv, Tel-Aviv District, Israel · On-site
We’ve come a long way since we first opened our doors, but our mission has always stayed the same: to provide world class solutions for the travel industry. Travel Booster is a constantly improving ERP solution that free…
Skills: Customer Relations, Customer Operations, Troubleshooting, Analytical Skills, Interpersonal Communication
Tel-Aviv, Tel-Aviv District, Israel · On-site
We’ve come a long way since we first opened our doors, but our mission has always stayed the same: to provide world class solutions for the travel industry. Travel Booster is a constantly improving ERP solution that free…
Skills: AWS, Azure DevOps, Python, PowerShell, Javascript
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The role involves providing professional support for complex customer issues and managing day-to-day operational aspects. It also includes building long-term customer relationships and implementing the system at customer sites.
Candidates need 2+ years of experience in customer operations within complex environments and mandatory familiarity with the traveltech industry. Strong analytical skills and high proficiency in English are required.
We’ve come a long way since we first opened our doors, but our mission has always stayed the same: to provide world class solutions for the travel industry. Travel Booster is a constantly improving ERP solution that frees users from the complexities of creation so they can do more, faster.
We are looking for a Customer Operation to join our team.
✓ Provide timely support for applicant complex issues
✓ Building and maintaining long-term relationships with customers
✓ Ensure customer satisfaction by providing professional customer support
✓ Manage day-to-day operational aspects of the customers
✓ Managing internal organizational resources to the benefit of the customers
✓ Full implementation of the system at the customer's site
✓ 2+ years proven experience in customer relations/operations, in complex environments, with a strong emphasis on business aspects
✓ Analytical, methodological, and troubleshooting abilities
✓ Familiar with the traveltech industry - Mandatory
✓ Highly service oriented, excellent interpersonal communication skills
✓ Control over Gilboa or Travel Booster software - Advantage
✓ Training experience - Advantage
✓ A high level of writing and verbal proficiency in English
✓ Additional languages - Advantage
For over 30 years, Travel Booster by Galor has been providing Travel Agencies, Tour Operators, and Airline Vacation Companies the tools they need to thrive in an ever-evolving industry. Our travel ERP software includes flexible financial and analytical capabilities, streamlined booking, easy product creation, and everything else you need to succeed. And because we believe that innovation is key to success, we constantly upgrade our platform to make sure we’re providing the best tools in the industry. Furthermore, you can adjust our platform to best fit your unique needs, with customizable features such as currency, language, UI, and integration of external content providers and reservation systems. Our innovative technology, combined with our passion for travel, will give you a better way to do your best. Travel, boosted. For more information, visit our website at http://www.travelbooster.com/
Offices: 94 Igal Alon Street, Alon Towers, Tower 2, Tel Aviv, Israel 6789140, IL
For over 30 years, Travel Booster by Galor has been providing Travel Agencies, Tour Operators, and Airline Vacation Companies the tools they need to thrive in an ever-evolving industry. Our travel ERP software includes flexible financial and analytical capabilities, streamlined booking, easy product creation, and everything else you need to succeed. And because we believe that innovation is key to success, we constantly upgrade our platform to make sure we’re providing the best tools in the industry. Furthermore, you can adjust our platform to best fit your unique needs, with customizable features such as currency, language, UI, and integration of external content providers and reservation systems. Our innovative technology, combined with our passion for travel, will give you a better way to do your best. Travel, boosted. For more information, visit our website at http://www.travelbooster.com/
Offices: 94 Igal Alon Street, Alon Towers, Tower 2, Tel Aviv, Israel 6789140, IL
