Company Description TOMRA Food is a multinational organisation and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to …
Specjalista / Specjalistka ds. obsługi klienta (Hotline & Online Technician)
Warsaw, Masovian Voivodeship, Poland · On-site
Mid level$73K raised
Opis firmy Firma TOMRA została założona w Norwegii w 1972 roku i jest jednym z wiodących dostawców automatyzacji zwrotów opakowań w branży detalicznej żywności i napojów. Dzisiaj działamy na ponad 80 rynkach na całym świ…
Company Description At TOMRA, transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future. For decades, we’ve pushed boun…
Skills: Customer Service, Facility Maintenance, Attention To Detail, Safety Compliance, Communication Skills
Charlotte, North Carolina, United States · Remote OK
$115k–$130k/yr
Senior$73K raised
Company Description Imagine a place where your contributions lead to real impact. Welcome to TOMRA, where innovation and sustainability are at the core of our mission. From all corners of the world, we transform how we o…
Company Description TOMRA Food is a multi-national organization and a leading provider of sensor based sorting and processing technology for the fresh and processed food industries. Developing state-of-the-art technologi…
Company Description TOMRA Food is a multinational organisation and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to …
Company Description TOMRA Food is a multinational organisation and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to …
Santiago de Cali, Valle del Cauca, Colombia · On-site
Mid level$73K raised
Descripción de la empresa TOMRA Food es una organización multinacional y un proveedor líder de soluciones de selección por sensores, pelado y soluciones integradas de postcosecha para la industria alimentaria. Transforma…
Descripción de la empresa TOMRA Food es una organización multinacional y un proveedor líder de soluciones de selección por sensores, pelado y soluciones integradas de postcosecha para la industria alimentaria. Transforma…
Bogota, Capital District, RAP (Especial) Central, Colombia · On-site
Mid level$73K raised
Descripción de la empresa TOMRA Food es una organización multinacional y un proveedor líder de soluciones de selección por sensores, pelado y soluciones integradas de postcosecha para la industria alimentaria. Transforma…
Company Description TOMRA North America, is a top International Reverse Vending and Recycling Company. At Tomra transformation is at the heart of everything we do. We transform ideas & technology to create intelligent an…
Skills: Inventory Control, Shipping and Receiving, Cycle Counting, Microsoft Office Suite, Warehouse Management
Company Description TOMRA Food is a multinational organisation and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to …
Elektronický / Elektronická inžinier / inžinierka vo výrobe
Senec, Region of Bratislava, Slovakia · On-site
$2k/mo
Mid level$73K raised
Popis spoločnosti TOMRA Food je nadnárodná organizácia a popredný poskytovateľ triedenia na základe senzorov, technológií lúpania a integrovaných post-zberových riešení pre potravinársky priemysel. Už viac ako 50 rokov j…
Company Description TOMRA Recycling has pioneered the use of sensor-based technology for automating the recovery and recycling of valuable resources. The flexible sorting systems perform an extensive range of sorting tas…
Skills: B2B Sales, Business Development, Capital Equipment Sales, Consultative Selling, Value-Based Selling
Company Description TOMRA develops technologies that help improve how resources are used and managed more sustainably. TOMRA Mining applies sensor-based sorting to make mining processes more efficient. The technology imp…
Unternehmensbeschreibung TOMRA entwickelt Technologien, die dazu beitragen, Ressourcen effizienter zu nutzen und nachhaltiger einzusetzen. TOMRA Mining setzt sensorbasierte Sortierung ein, um Rohstoffprozesse effizienter…
Company Description Imagine a place where your contributions lead to real impact. Welcome to TOMRA, where innovation and sustainability are at the core of our mission. From all corners of the world, we transform how we o…
Skills: IFS Cloud, Service Process Management, Functional Consulting, Business Analysis, Root Cause Analysis
Company Description Imagine a place where your contributions lead to real impact. Welcome to TOMRA, where innovation and sustainability are at the core of our mission. From all corners of the world, we transform how we o…
Skills: IFS Cloud, Dynamics CRM, Lead-to-Order Process, Functional Consulting, Business Process Optimization
Company Description Imagine a place where your contributions lead to real impact. Welcome to TOMRA, where innovation and sustainability are at the core of our mission. From all corners of the world, we transform how we o…
Skills: Electrical Engineering, Mechanical Engineering, Problem Solving, Software Diagnostics, Customer Communication
Company Description Imagine a place where your contributions lead to real impact. Welcome to TOMRA, where innovation and sustainability are at the core of our mission. From all corners of the world, we transform how we o…
Skills: Electrical Engineering, Mechanical Engineering, Problem Solving, Software Diagnostics, Customer Communication
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Full-time
Long-term Career Opportunities, International And Collaborative Working Environment, Inclusive Company Culture, Professional Training And Development
Posted 41d ago
~40 hrs/week
Responsibilities
Manage the end-to-end execution of advanced process solutions for major customers, from quotation and design to on-site installation and commissioning. Coordinate between internal stakeholders, third-party vendors, and customers to ensure project quality, budget adherence, and customer satisfaction.
Requirements
Requires a minimum of 5 years of experience in an industry-related design or project role and fluency in both Arabic and English. Candidates should possess strong problem-solving skills, a customer-focused mindset, and experience in the food or machinery industry is advantageous.
Full job description
Company Description
TOMRA Food is a multinational organisation and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximise food safety and minimise food loss by making sure Every Resource Counts™, has been our strength for over 50 years.
At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.
Join the resource revolution!
Job Description
Tomra Food is a leading provider of sensor-based sorting and processing technology for the fresh and processed food industries. Developing state-of-the-art technologies, optimizing customers' production flow, and helping to deliver consistent high-quality output have been our strengths for more than 40 years in the food industry.
Reporting to the Manager, Customer Project Management, and cooperating with a team of highly skilled engineers, you will be responsible for the execution of the most advanced process solutions for TOMRA FOOD’s largest and most important customers. This will involve the set-up, implementation, and monitoring of a structured stage gate process, where you will cooperate at 360 degrees with our customers, from the initial, pre-sale interactions to the final commissioning of TOMRA’s solutions, guaranteeing them peace of mind. At the same time, you will lead the cooperation with TOMRA internal stakeholders, defining their required input, and with 3rd parties, coordinating interactions, so that standards and deadlines are respected.
Manage Tomra Food projects from quotation stage right through to commissioning including on-site installation management, ensuring end to end project quality and customer satisfaction.
Aide the sales team in accurately costing projects and identifying project risks at the quotation stage when required.
Develop the equipment, process, and product expertise required to assist Sales and the Customer in developing the correct solution for their application.
Ensure customer design standards/expectations are communicated to the project design team and executed accordingly ensuring customer satisfaction.
Develop and maintain working relationships with 3rd party vendors.
Assist with equipment supplier negotiations.
Responsible for controlling the project budget and change order management.
Liaise with operations and logistics to ensure project schedules are maintained.
Ensure that projects align with organisational goals and objectives.
Conduct regular customer visits, ensuring a hands-on project management approach
Facilitate the smooth handover of the project to the Service Organisation at the end of the project execution phase.
Health & Safety
Comprehend your health and safety management responsibilities and adhere to all relevant legal obligations and TOMRA Safe standards to foster a safe working environment for everyone. This entails:
Accurately document and investigate any incidents.
Report and record all potential hazards, conducting risk assessments, and implement practical control measures.
Effectively manage all employees and contractors through diligent supervision and comprehensive training.
Qualifications
Minimum of 5 years’ experience in an industry-related design or project role.
Fluent in Arabic and English
Experience in the food or machinery industry is advantageous, but not essential.
Strong attention to detail with a keen eye for quality and accuracy.
Customer-focused mindset with a commitment to delivering excellent service.
Ability to work effectively both as part of a team and independently with minimal supervision.
Excellent communication, negotiation and interpersonal skills.
Proven problem-solving capability with a practical and solutions-oriented approach.
High level of adaptability and flexibility in a dynamic environment.
Additional Information
What we offer:
You will have long-term career opportunities, with a globally renowned company and the following:
International and collaborative working environment.
Be part of a mission to transform how we all obtain, use, and reuse the planet’s resources to enable a world without waste.
Inclusive company culture that values diversity, well-being, and strong camaraderie among our teammates.
Professional training and development: We are passionate about people and seeing them succeed.
We love innovation, a collaborative environment where idea sharing and thinking outside the box is encouraged.
We design and manufacture sensor-based sorting machines and integrated post-harvest solutions for the food industry, using the world’s most advanced grading, sorting, peeling, and analytical technology.
Over 8,000 units are installed at food growers, packers, and processors around the world for fruits, nuts, vegetables, potato products, grains and seeds, dried fruit, meat and seafood. Our mission is to enable its customers to improve returns, gain operational efficiencies, and ensure a safe food supply via smart and easy-to-use technologies. To achieve this, we operate centers of excellence, regional offices, and manufacturing locations within the United States, Europe, South America, Asia, Africa and Australasia.
TOMRA Food is a member of the TOMRA Group that was founded on innovation in 1972 that began with design, manufacturing and sale of reverse vending machines (RVMs) for automated collection of used beverage containers.
TOMRA has ~100,000 installations in over 80 markets worldwide and had total revenues of ~9,3 billion NOK in 2019. The Group employs ~4,500 globally and is publicly listed on the Oslo Stock Exchange (OSE: TOM). For further information about TOMRA, please see www.tomra.com
Offices: Research Park Haasrode 1622, Romeinse straat 20, Leuven, 3001, Leuven, Belgium 3001, BE
We design and manufacture sensor-based sorting machines and integrated post-harvest solutions for the food industry, using the world’s most advanced grading, sorting, peeling, and analytical technology.
Over 8,000 units are installed at food growers, packers, and processors around the world for fruits, nuts, vegetables, potato products, grains and seeds, dried fruit, meat and seafood. Our mission is to enable its customers to improve returns, gain operational efficiencies, and ensure a safe food supply via smart and easy-to-use technologies. To achieve this, we operate centers of excellence, regional offices, and manufacturing locations within the United States, Europe, South America, Asia, Africa and Australasia.
TOMRA Food is a member of the TOMRA Group that was founded on innovation in 1972 that began with design, manufacturing and sale of reverse vending machines (RVMs) for automated collection of used beverage containers.
TOMRA has ~100,000 installations in over 80 markets worldwide and had total revenues of ~9,3 billion NOK in 2019. The Group employs ~4,500 globally and is publicly listed on the Oslo Stock Exchange (OSE: TOM). For further information about TOMRA, please see www.tomra.com
Offices: Research Park Haasrode 1622, Romeinse straat 20, Leuven, 3001, Leuven, Belgium 3001, BE