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Responsibilities: Achievement of all store turnover, new accounts & rewards Providing excellent customer service Stock management Daily stock counts Visual merchandising Execution of administrative tasks Qualifications: …
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Full-time
high school
Posted 35d ago
Apply by Jul 11
~40 hrs/week
Responsibilities
The Store Manager is responsible for driving turnover to achieve targets while controlling expenses and managing stock shrinkage. They oversee people management, including recruitment and development, and execute in-store merchandising and customer service strategies.
Requirements
Candidates must possess a Matric certificate and have at least 3 years of retail experience, including a minimum of 1 year in a leadership role. Strong skills in sales planning, leadership behaviors, and customer-focused approaches are required.
Full job description
Responsibilities:
Driving turnover to ensure the achievement of targets
Controlling expenses
Managing stock losses to ensure shrinkage is in line with the Company standard
People management, including recruitment, development of staff, employee relations, performance management
Executing in-store merchandising strategy and standards
Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
A Matric certificate.
Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
Builds Customer Loyalty
Customer Service Delivery
Customer Value Management
Customer-Focused Approach
Effectively Presents Solutions
Initiates Compelling Sales Conversations
Knows the Buying Influences
Leverages Digital Communications with Customers
Manages Resistance
Managing the Sales Process
Navigates Customer Challenges
Negotiation & Selling
Planning & Organizing
Policy & procedures
Strategic Sales Planning
Leadership
Behaviors
Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
Customer Focus - understands, anticipates, and meets the needs and expectations of customers
Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
Sneaker Factory is your go-to for international brands and locally made products at unbeatable prices. With amazing deals for men, women, and kids, there's something for everyone! If you love fashion and sneakers, Sneaker Factory is the place to be. Help us bring the latest styles and best deals to our customers. Join us and make a splash in the world of fashion!
TFG holds a diversified portfolio of speciality retail assets across various product categories and consumer segments. The Group has a portfolio of 35 leading retail brands, with over 4600 outlets in 23 countries on five continents, offering customers a variety of speciality products including fashion apparel, jewellery, cosmetics, sporting apparel, electronics, homeware and furniture.
TFG has the largest speciality fashion and lifestyle retail footprint in South Africa and a growing presence in the UK and Australia.
With its vision to create the most remarkable omnichannel experiences for its customers, TFG has launched Bash, a lifestyle e-commerce offering, where the Group’s sought-after retail brands and loyal customers come together seamlessly in one virtual platform.
Visit us at www.tfglimited.co.za
Offices: 340 Voortrekker Road, Parow East, Cape Town, Western Cape 7500, ZA
TFG holds a diversified portfolio of speciality retail assets across various product categories and consumer segments. The Group has a portfolio of 35 leading retail brands, with over 4600 outlets in 23 countries on five continents, offering customers a variety of speciality products including fashion apparel, jewellery, cosmetics, sporting apparel, electronics, homeware and furniture.
TFG has the largest speciality fashion and lifestyle retail footprint in South Africa and a growing presence in the UK and Australia.
With its vision to create the most remarkable omnichannel experiences for its customers, TFG has launched Bash, a lifestyle e-commerce offering, where the Group’s sought-after retail brands and loyal customers come together seamlessly in one virtual platform.
Visit us at www.tfglimited.co.za
Offices: 340 Voortrekker Road, Parow East, Cape Town, Western Cape 7500, ZA