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Merchandise Administrator - Hi (6 Month Maternity Cover )
Western Cape, South Africa · On-site
Mid level
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives a…
Skills: Branding And Positioning, Content Marketing, Integrated Marketing Communications, Marketing Metrics, Media And Public Relations
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Skills: Customer Loyalty, Customer Service Delivery, Customer Value Management, Sales Process Management, Negotiation & Selling
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Full-time
high school
Posted 28d ago
~40 hrs/week
Responsibilities
Act as a brand ambassador by providing exceptional customer service and identifying the best product solutions for clients. Responsibilities include tracking sales targets, staying updated on fashion trends, and assisting with stock replenishment.
Requirements
Candidates must have a Grade 12 (Matric) qualification and a passion for people. The role requires a target-driven individual with strong communication skills and the ability to work independently in a fast-paced environment.
Full job description
Responsibilities:
Being an ambassador for our brand and offering amazing customer experience.
Exceed customer expectations by identifying and providing them with the best possible solutions.
Actively keeping track of sales performance against target.
Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
Searching out opportunities for making new sales.
Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Grade 12 (Matric)
Skills:
Passionate about people is a must.
Target driven and experience focused.
Good verbal/ written communication skills
The ability to multi-task in a fast-paced environment
The ability to work independently
The ability to take initiative
A high level of attention to detail
Builds Customer Loyalty
Customer Service Delivery
Navigates Customer Challenges
Negotiation & Selling
Behaviours:
Adhering to Standards - Ensures quality and compliance in the delivery of their work
Continual Improvement - Actively seeks opportunities to continually improve processes
Decision Making - Analyses complex situations to ensure effective and timely choices
Driving & Perservering
Meeting Customer Expectations - Consistently delivers exceptional customer service
Planning & Organising - Uses a structured approach to effectively manage tasks
Relating & Networking
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
We at Jet are passionate about putting our customers first, working smart, fast and always doing the right thing. We have a passion to constantly learn and to build trust in all that we do.
We aspire to be the most loved value retailer in Southern Africa through offering fashion for all in the family across clothing and home. We are #GoodForLife.
We are looking for a team player that embodies all of our values while driving high performance. If you are energetic, focused and set on bringing about change, we would love to hear from you.
TFG holds a diversified portfolio of speciality retail assets across various product categories and consumer segments. The Group has a portfolio of 35 leading retail brands, with over 4600 outlets in 23 countries on five continents, offering customers a variety of speciality products including fashion apparel, jewellery, cosmetics, sporting apparel, electronics, homeware and furniture.
TFG has the largest speciality fashion and lifestyle retail footprint in South Africa and a growing presence in the UK and Australia.
With its vision to create the most remarkable omnichannel experiences for its customers, TFG has launched Bash, a lifestyle e-commerce offering, where the Group’s sought-after retail brands and loyal customers come together seamlessly in one virtual platform.
Visit us at www.tfglimited.co.za
Offices: 340 Voortrekker Road, Parow East, Cape Town, Western Cape 7500, ZA
TFG holds a diversified portfolio of speciality retail assets across various product categories and consumer segments. The Group has a portfolio of 35 leading retail brands, with over 4600 outlets in 23 countries on five continents, offering customers a variety of speciality products including fashion apparel, jewellery, cosmetics, sporting apparel, electronics, homeware and furniture.
TFG has the largest speciality fashion and lifestyle retail footprint in South Africa and a growing presence in the UK and Australia.
With its vision to create the most remarkable omnichannel experiences for its customers, TFG has launched Bash, a lifestyle e-commerce offering, where the Group’s sought-after retail brands and loyal customers come together seamlessly in one virtual platform.
Visit us at www.tfglimited.co.za
Offices: 340 Voortrekker Road, Parow East, Cape Town, Western Cape 7500, ZA