Alafaya, Florida, United States · On-site
Job DetailsJob Location: 0113 - Orlando, FL - Waterford - ORLANDO, FL 32828Position Type: Part TimeTPS Group Holdings, a family of brands including The Paper Store, Uncharted, and Gifts & More, is all about transforming …
Skills: Customer Service, Sales, Leadership, Merchandising, POS Systems
Cranston, Rhode Island, United States · On-site
$16/hr–$17/hr
Job DetailsJob Location: 0071 - Cranston, RI - CRANSTON, RI 02920Position Type: SeasonalSalary Range: $16.00 - $17.00 HourlyJob Category: RetailTPS Group Holdings, a family of brands including The Paper Store, Uncharted,…
Skills: Customer Service, Sales Techniques, POS Systems, Merchandising, Microsoft Office
Milford, South Carolina, United States · On-site
Job DetailsJob Location: 0049 - Milford, CT - MILFORD, CT 06460TPS Group Holdings, a family of brands including The Paper Store, Uncharted, and Gifts & More, is all about transforming daily routines into joyful escapes t…
Skills: Team Leadership, Sales Management, Customer Service, Visual Merchandising, Payroll Management
Southbury, Connecticut, United States · On-site
$16/hr–$18/hr
Job DetailsJob Location: 0084 - Southbury, CT - SOUTHBURY, CT 06488Salary Range: $16.50 - $18.00 HourlyTPS Group Holdings, a family of brands including The Paper Store, Uncharted, and Gifts & More, is all about transform…
Skills: Customer Service, Sales Techniques, POS Systems, Merchandising, Microsoft Office
Champaign, Illinois, United States · On-site
$17/hr–$19/hr
Job DetailsJob Location: 0010 - Maynard, MA - MAYNARD, MA 01754Salary Range: $17.00 - $19.00 HourlyDepartment Managers are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T.…
Skills: Team Leadership, Customer Service, Sales Management, Visual Merchandising, Payroll Management
Concord, New Hampshire, United States · On-site
Job DetailsJob Location: 0028 - Concord, NH - CONCORD, NH 03301TPS Group Holdings, a family of brands including The Paper Store, Uncharted and Gifts & More, is all about transforming daily routines into joyful escapes th…
Skills: Inventory Control, Customer Service, Stockroom Management, Retail Sales, Microsoft Office
Alafaya, Florida, United States · On-site
Job DetailsJob Location: 0113 - Orlando, FL - Waterford - ORLANDO, FL 32828TPS Group Holdings, a family of brands including The Paper Store, Uncharted, and Gifts & More, is all about transforming daily routines into joyf…
Skills: Visual Merchandising, Team Leadership, Customer Service, Payroll Management, Sales Strategy
Alafaya, Florida, United States · On-site
Job DetailsJob Location: 0113 - Orlando, FL - Waterford - ORLANDO, FL 32828Position Type: Part TimeTPS Group Holdings, a family of brands including The Paper Store, Uncharted, and Gifts & More, is all about transforming …
Skills: Customer Service, Sales Techniques, POS Systems, Merchandising, Microsoft Office
Natick, Massachusetts, United States · On-site
$18/hr–$25/hr
Job DetailsJob Location: 0101 - Natick, MA - NATICK, MA 01760Salary Range: $18.00 - $25.00 HourlyTPS Group Holdings, a family of brands including The Paper Store, Uncharted, and Gifts & More, is all about transforming da…
Skills: Team Leadership, Customer Service, Sales Management, Visual Merchandising, Payroll Management
Town of Brookhaven, New York, United States · On-site
$17/hr–$18/hr
Job DetailsJob Location: 0091 - Lake Grove, NY - LAKE GROVE, NY 11755Position Type: Part TimeEducation Level: NoneSalary Range: $17.00 - $18.00 HourlyJob Shift: AnySales Associates are responsible for delivering world cl…
Skills: Customer Service, Sales, Teamwork, Communication, Multitasking
Paramus, New Jersey, United States · On-site
$17/hr–$19/hr
Job DetailsJob Location: 0081 - Paramus, NJ - PARAMUS, NJ 07652Position Type: Part TimeSalary Range: $17.00 - $19.00 HourlyThe Paper Store is committed to being the premiere destination for all of our customer’s gi…
Skills: Customer Service, Sales, Team Leadership, Coaching, Merchandising
Highlands East, Ontario, Canada · On-site
$17/hr–$19/hr
Job DetailsJob Location: 0047 - Hadley, MA - HADLEY, MA 01035Salary Range: $17.00 - $19.00 HourlyThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our missi…
Skills: Customer Service, Sales, Team Leadership, Merchandising, POS Systems
The Villages, Florida, United States · On-site
Job DetailsJob Location: 0108 - The Villages, FL - THE VILLAGES, FL 32162Position Type: Part TimeThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our missi…
Skills: Retail Leadership, Customer Service, Sales Techniques, Merchandising, POS Systems
Acton, Massachusetts, United States · On-site
$110k–$135k/yr
Job DetailsJob Location: 0099 - Corporate - Acton, MA 01420Salary Range: $110,000.00 - $135,000.00 SalaryTPS Group Holdings, a family of brands including The Paper Store, Uncharted and Gifts & More, is all about transfor…
Skills: Multi-unit Leadership, Sales Driving, Team Development, Coaching, Financial Analysis
Baldwin Park, California, United States · On-site
$17/hr–$19/hr
Job DetailsJob Location: 0018 - Millbury, MA - MILLBURY, MA 01527Salary Range: $17.00 - $19.00 HourlyTPS Group Holdings, a family of brands including The Paper Store, Uncharted and Gifts & More, is all about transforming…
Skills: Customer Service, Sales, Retail Management, Merchandising, Coaching
Baldwin Park, California, United States · On-site
$15/hr–$17/hr
Job DetailsJob Location: 0018 - Millbury, MA - MILLBURY, MA 01527Salary Range: $15.00 - $17.00 HourlyTPS Group Holdings, a family of brands including The Paper Store, Uncharted and Gifts & More, is all about transforming…
Skills: Customer Service, Sales Techniques, POS Systems, Merchandising, Microsoft Office
Acton, Massachusetts, United States · On-site
$110k–$125k/yr
Job DetailsJob Location: 0099 - Corporate - Acton, MA 01420Salary Range: $110,000.00 - $125,000.00 SalaryTPS Group Holdings, a family of brands including The Paper Store, Uncharted and Gifts & More, is all about transfor…
Skills: Multi-unit retail leadership, Sales management, Team development, Coaching, Mentoring
Leominster, Massachusetts, United States · On-site
$60k–$70k/yr
Job DetailsJob Location: 0097 - Distribution Center - LEOMINSTER, MA 01453Salary Range: $60,000.00 - $70,000.00 Salary/yearAbout TPS Group Holdings TPS Group Holdings, a family of brands including The Paper Store, Unchar…
Skills: People Leadership, Performance Management, Workflow Planning, Coaching, Conflict Resolution
Hingham, Massachusetts, United States · On-site
$15/hr–$16/hr
Job DetailsJob Location: 0017 - Hingham, MA - HINGHAM, MA 02043Position Type: Part TimeEducation Level: NoneSalary Range: $15.00 - $16.50 HourlySales Associates are responsible for delivering world class service, achievi…
Skills: Customer Service, Sales Techniques, POS Systems, Merchandising, Inventory Management
Middletown, Rhode Island, United States · On-site
Job DetailsJob Location: 0075 - Middletown, RI - MIDDLETOWN, RI 02842The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion f…
Skills: Retail Leadership, Customer Service, Sales Techniques, Store Opening and Closing, Merchandising
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Responsible for delivering world-class customer service and achieving sales goals while maintaining merchandising standards. Duties include supervising the sales floor, coaching associates, and performing store opening and closing procedures.
Previous leadership experience in specialty retail is preferred along with proficiency in POS systems and Microsoft Office. Candidates must be able to work a flexible schedule and lift up to 50 lbs.
Job DetailsJob Location: 0113 - Orlando, FL - Waterford - ORLANDO, FL 32828Position Type: Part TimeTPS Group Holdings, a family of brands including The Paper Store, Uncharted, and Gifts & More, is all about transforming daily routines into joyful escapes that inspire and surprise. Our mission is to connect with every customer through carefully chosen products, immersive shopping experiences, and service that goes the extra mile—creating spaces that spark joy with every visit.
Position Overview: Key Holders are responsible for delivering world-class service, achieving sales goals and maintaining merchandising standards in a fun and fast paced retail environment. Key Holders report directly to the Store Team Leader and other members of management. Key Holders are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. Key Holders are responsible for all Sales Associate responsibilities. Responsibilities also include providing the team with continuous coaching to improve sales and service, processing customer returns and exchanges, supervising the sales floor, and performing store opening/closing procedures.
Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
Greet and welcome every customer warmly and with enthusiasm
Understand customer needs by asking open-ended questions
Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge
Suggest additional items to build onto sales by utilizing effective selling techniques
Thank the customer sincerely and invite them to return and shop with us again
Build customer loyalty by being friendly, attentive and respectful of customers
Inspire and motivate the team daily by delivering positive feedback and utilizing TPS recognition programs
Contribute to a positive work environment by modeling ethical behavior, fostering open communication, and maintaining confidential information as required
Professional presentation in attire, demeanor, appearance and compliance to company dress code
Support all sales efforts and initiatives across all business channels in an effort to maximize company sales
Consistently capture accurate and valid customer information at the POS
Maintain awareness of all current promotions and process them correctly at the Point of Sale
Demonstrate the ability to make decisions with sound judgement, and in the best interest of the TPS customer, store team, and business
Continually train and coach associates on GUEST service behaviors and assigned tasks
Demonstrate desire to participate in training and development utilizing all training resources available
Prepare incoming product for the sales floor by following instruction and guidance from supervisors
Merchandise product following company visual guidelines and visual standards
Demonstrate a fundamental knowledge of computers, systems and programs relevant to the position
Uphold store maintenance and cleanliness standards
After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
Perform management functions as expected. This includes, but is not limited to: opening and closing of the store, management functions on point of sale, supervising the sales floor, coordinating breaks etc.
Assist with all other related tasks as directed within assigned time frame
Comply with all company policies and procedures
Previous experience and leadership work in specialty retail is preferred
Ability to work a flexible schedule to include nights, weekends, and holidays
Demonstrate an ability to multi task while being attentive to customers
Proficient in using Microsoft Office and POS Systems
Ability to work well and be a leader in a team environment
Ability to be mobile on a sales floor for extended periods of time
Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.
Qualifications
Celebrating all of life's occasions!
The Paper Store is a family-founded, premium retailer of curated, on-trend brands and products for contemporary suburban families who want to bring fun, joy, and connection into the lives of the people they love. With over 100 stores spanning the Northeast, Florida, and Chicago, IL, along with a thriving e-commerce platform, The Paper Store is more than just a retailer — it's a community. Our team of over 3,000 passionate individuals is the driving force behind our success, tirelessly working to ensure that The Paper Store remains the go-to destination for unique and trending items for every occasion. From fashion and accessories to spa essentials, home décor, stationery, jewelry, sports gear, and more, our diverse departments showcase a curated selection of renowned brands such as Stanley, Ugg, Bombas, Touchland, Kendra Scott, Bogg Bags, Jellycat, Free People, Z Supply, Gorjana, Stanley, and Lilly Pulitzer. We're constantly attuned to the evolving needs and desires of our customers, and our family of brands continues to expand daily. If you're seeking a rewarding career where you can be part of an innovative team dedicated to bringing joy to families across the country, look no further than The Paper Store. Join us and experience the excitement of new and exciting things happening daily as we continue to grow and make a difference in the lives of our customers.
Offices: Main St, Acton, MA, US · 2421 Cranberry Hwy, Suite 402, Wareham, Massachusetts 02571, US · 652 Main Ave, Walmart Center, Suite 1, Norwalk, Connecticut 06851, US · 855 Grand Army Hwy, Somerset, Massachusetts 02726, US · 9108 Shops Way, Suite E106, Northborough, Massachusetts 01532, US
Celebrating all of life's occasions!
The Paper Store is a family-founded, premium retailer of curated, on-trend brands and products for contemporary suburban families who want to bring fun, joy, and connection into the lives of the people they love. With over 100 stores spanning the Northeast, Florida, and Chicago, IL, along with a thriving e-commerce platform, The Paper Store is more than just a retailer — it's a community. Our team of over 3,000 passionate individuals is the driving force behind our success, tirelessly working to ensure that The Paper Store remains the go-to destination for unique and trending items for every occasion. From fashion and accessories to spa essentials, home décor, stationery, jewelry, sports gear, and more, our diverse departments showcase a curated selection of renowned brands such as Stanley, Ugg, Bombas, Touchland, Kendra Scott, Bogg Bags, Jellycat, Free People, Z Supply, Gorjana, Stanley, and Lilly Pulitzer. We're constantly attuned to the evolving needs and desires of our customers, and our family of brands continues to expand daily. If you're seeking a rewarding career where you can be part of an innovative team dedicated to bringing joy to families across the country, look no further than The Paper Store. Join us and experience the excitement of new and exciting things happening daily as we continue to grow and make a difference in the lives of our customers.
Offices: Main St, Acton, MA, US · 2421 Cranberry Hwy, Suite 402, Wareham, Massachusetts 02571, US · 652 Main Ave, Walmart Center, Suite 1, Norwalk, Connecticut 06851, US · 855 Grand Army Hwy, Somerset, Massachusetts 02726, US · 9108 Shops Way, Suite E106, Northborough, Massachusetts 01532, US
