Jackson County, Oregon, United States · On-site
$16/hr–$20/hr
Job DetailsJob Location: 0064 - Ramsey, NJ - RAMSEY, NJ 07446Position Type: Full-Time/Part-TimeSalary Range: $16.00 - $20.00 HourlyDepartment Managers are responsible for providing customers with a unique shopping experi…
Skills: Retail management, Customer service, Team leadership, Visual merchandising, Sales goal achievement
Jackson County, Oregon, United States · On-site
$16/hr–$17/hr
Job DetailsJob Location: 0064 - Ramsey, NJ - RAMSEY, NJ 07446Position Type: Part TimeSalary Range: $16.00 - $17.00 HourlyThe Paper Store is committed to being the premiere destination for all of our customer’s gift…
Skills: Customer Service, Sales, Merchandising, Leadership, Point of Sale
South Windsor, Connecticut, United States · On-site
Job DetailsJob Location: 0067 - South Windsor, CT - SOUTH WINDSOR, CT 06074Position Type: Full TimeDepartment Managers are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T.…
Skills: Visual Merchandising, Team Leadership, Customer Service, Sales Management, Staff Training
Orlando, Florida, United States · On-site
Job DetailsJob Location: 0112 - Orlando, FL - Colonial - ORLANDO, FL 32803Position Type: Part TimeThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our miss…
Skills: Retail sales, Customer service, Leadership, Merchandising, Team coaching
Sarasota County, Florida, United States · On-site
Job DetailsJob Location: 0110 - Sarasota, FL - Town Center - SARASOTA, FL 34243Position Type: Part TimeSales Associates are responsible for delivering world class service, achieving sales goals and maintaining merchandis…
Skills: Customer Service, Sales, Merchandising, Point of Sale Systems, Product Knowledge
Sarasota County, Florida, United States · On-site
Job DetailsJob Location: 0110 - Sarasota, FL - Town Center - SARASOTA, FL 34243Position Type: Part TimeThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our…
Skills: Customer service, Sales, Merchandising, Leadership, Coaching
Braintree Town, Massachusetts, United States · On-site
$15/hr–$22/hr
Job DetailsJob Location: 0074 - Braintree, MA - BRAINTREE, MA 02184Position Type: Part TimeSalary Range: $15.00 - $22.48 HourlyThe Paper Store is committed to being the premiere destination for all of our customer’…
Skills: Retail Leadership, Customer Service, Sales Techniques, Merchandising, POS Systems
Columbia, Maryland, United States · On-site
$16/hr–$16/hr
Job DetailsJob Location: 0132 - Columbia, MD - COLUMBIA, MD 21045Position Type: Part TimeSalary Range: $16.00 - $16.50 HourlyTPS Group Holdings, a family of brands including The Paper Store, Uncharted and Gifts & More, i…
Skills: Customer Service, POS Systems, Sales Techniques, Merchandising, Microsoft Office
Hingham, Massachusetts, United States · On-site
$24/hr–$29/hr
Job DetailsJob Location: 0096 - Distribution Center - Hingham, MA - Hingham, MA 02043Position Type: Full TimeSalary Range: $24.00 - $29.00 HourlyThe Paper Store Distribution Center supports all store locations with timel…
Skills: Box Truck Driving, Forklift Operation, Electric Pallet Jack Operation, DOT Safety Regulations, Material Handling
Somerset, Massachusetts, United States · On-site
$15/hr–$16/hr
Job DetailsJob Location: 0062 - Somerset, MA - SOMERSET, MA 02726Position Type: Part TimeSalary Range: $15.00 - $16.00 HourlySales Associates are responsible for delivering world class service, achieving sales goals and …
Skills: Customer Service, Sales Techniques, Merchandising, POS Systems, Microsoft Office
Southbury, Connecticut, United States · On-site
Job DetailsJob Location: 0084 - Southbury, CT - SOUTHBURY, CT 06488Position Type: Full TimeDepartment Managers are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service…
Skills: Team Leadership, Sales Management, Customer Service, Visual Merchandising, Payroll Management
Somerset, Massachusetts, United States · On-site
$18/hr–$20/hr
Job DetailsJob Location: 0062 - Somerset, MA - SOMERSET, MA 02726Position Type: Full TimeSalary Range: $18.00 - $20.00 HourlyDepartment Managers are responsible for providing customers with a unique shopping experience b…
Skills: Team Leadership, Sales Management, Visual Merchandising, Customer Service, Payroll Management
Acton, Massachusetts, United States · Hybrid
$75k–$90k/yr
Job DetailsJob Location: 0099 - Corporate - Acton, MA 01420Position Type: Full TimeSalary Range: $75,000.00 - $90,000.00 SalaryThe People & Culture (P&C) Generalist is responsible for executing core P&C functions within …
Skills: Employee Relations, Benefits Administration, Employee Lifecycle Management, ADA Compliance, HRIS Proficiency
South Huntington, New York, United States · On-site
$18/hr–$19/hr
Job DetailsJob Location: 0089 - Huntington Station, NY - HUNTINGTON STATION, NY 11746Position Type: Part TimeSalary Range: $18.00 - $19.00 HourlyDepartment Managers are responsible for providing customers with a unique s…
Skills: Team Leadership, Customer Service, Sales Management, Visual Merchandising, Payroll Management
Saint George, Utah, United States · On-site
$110k–$125k/yr
Job DetailsJob Location: 0016 - Nashua, NH - NASHUA, NH 03060Position Type: Full TimeSalary Range: $110,000.00 - $125,000.00 Salary TPS Group Holdings, a family of brands including The Paper Store, Uncharted and Gifts & …
Skills: Multi-unit Leadership, Sales Driving, Team Development, Performance Analysis, Operational Excellence
Littleton, Massachusetts, United States · On-site
$16/hr–$19/hr
Job DetailsJob Location: 0058 - Littleton, MA - LITTLETON, MA 01460Salary Range: $16.50 - $19.00 HourlyThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our…
Skills: Customer Service, Sales Leadership, Merchandising, POS Systems, Store Operations
Wareham, Massachusetts, United States · On-site
$15/hr–$16/hr
Job DetailsJob Location: 0023 - Wareham, MA - WAREHAM, MA 02571Salary Range: $15.00 - $16.50 HourlySales Associates are responsible for delivering world class service, achieving sales goals and maintaining merchandising …
Skills: Customer Service, Sales Techniques, POS Systems, Merchandising, Microsoft Office
Wareham, Massachusetts, United States · On-site
$16/hr–$18/hr
Job DetailsJob Location: 0023 - Wareham, MA - WAREHAM, MA 02571Salary Range: $16.00 - $18.00 HourlyThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mis…
Skills: Retail Leadership, Customer Service, Sales Techniques, Merchandising, POS Systems
Columbia, Maryland, United States · On-site
$17/hr–$19/hr
Job DetailsJob Location: 0132 - Columbia, MD - COLUMBIA, MD 21045Position Type: Part TimeSalary Range: $17.00 - $19.00 HourlyThe Paper Store is committed to being the premiere destination for all of our customer’s …
Skills: Customer Service, Sales, Team Leadership, Merchandising, POS Systems
Littleton, Massachusetts, United States · On-site
$15/hr–$16/hr
Job DetailsJob Location: 0058 - Littleton, MA - LITTLETON, MA 01460Salary Range: $15.00 - $16.50 HourlySales Associates are responsible for delivering world class service, achieving sales goals and maintaining merchandis…
Skills: Customer Service, Sales Techniques, POS Systems, Merchandising, Inventory Management
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The Department Manager is responsible for driving sales and customer loyalty through the G.U.E.S.T. service approach and effective team leadership. They oversee daily store operations, including visual merchandising, staff training, payroll management, and executing company directives.
Candidates should have previous experience in specialty retail and the ability to lead teams in a fast-paced environment. Proficiency in Microsoft Office and POS systems is required, along with the ability to work a flexible schedule including nights, weekends, and holidays.
Job DetailsJob Location: 0064 - Ramsey, NJ - RAMSEY, NJ 07446Position Type: Full-Time/Part-TimeSalary Range: $16.00 - $20.00 HourlyDepartment Managers are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. The Department Manager responsibilities also include: building and inspiring high-performing teams who achieve sales goals, managing payroll within budget, training staff in all areas of the store, executing and maintaining visual presentation standards, maintaining operational efficiencies, and holding the team/selves accountable for upholding The Paper Store mission statement, standards, and policies.
Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
Greet and welcome every customer warmly and with enthusiasm
Understand customer needs by asking open-ended questions
Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge
Suggest additional items to build onto sales by utilizing effective selling techniques
Thank the customer sincerely and invite them to return and shop with us again
Build customer loyalty by being friendly, attentive and respectful of customers
Inspire and motivate the team daily by delivering positive feedback and utilizing TPS recognition programs
Contribute to a positive work environment by modeling ethical behavior, fostering open communication, and maintaining confidential information as required
Professional attire, demeanor, appearance and compliance to company dress code required
Demonstrate the ability to make decisions with sound judgement, and in the best interest of the customer, store team, and business
Demonstrate a commitment to training and development utilizing all training resources available
Demonstrate initiative to cross train in all departments to support bench strength in department leadership
Continually train and coach associates’ on merchandising/operational tasks, company expectations, and GUEST service standards
Lead and execute completion of company directives within appropriate time frames
Develop a strong relationship with the Visual Merchandiser, Hallmark Merchandiser, Store Team Leaders, District Manager and corporate partners
Maintain awareness of all current promotions and process them correctly at the POS
Champion new product launches by being the material expert in new product information
Ensure all marketing and promotion signage is up to date and placed correctly
Ensure all means of communication (Smart Sheet, email, etc.). are acted upon in a timely manner
After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
Perform management functions as expected. This includes but is not limited to: opening and closing of the store, management functions on point of sale, managing the sales floor, coordinating break schedule, etc.
Assist the Store Team Leader with executing strategies to drive sales and customer loyalty through: Effective Sales and Service Leader behaviors, The Hallmark Crown Rewards Program, TPS customer capture, and store events
Complete all tasks/direction as directed by the Store Team Leader, Merchandiser or District Manager
Comply with all company policies and procedures
Previous experience in specialty retail is preferred
Demonstrate an ability to multi task while being attentive to customers
Ability to adapt to and lead change
Proficient in using Microsoft Office and POS Systems
Ability to be mobile on the sales floor and/or stock room for extended periods of time
Ability to work a flexible schedule to include nights, weekends, and holidays
Ability to work well, and be a leader, in a team environment
Possess the resourcefulness and initiative to problem solve, operate strategically, and act as a team builder
Ability to work autonomously while paying strong attention to detail
Ability to be mobile on the sales floor and/or stock room for extended periods of time
Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
Willingness to travel to new store openings, store remodels, etc.
TPS Group Holdings LLC is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.
Qualifications
Celebrating all of life's occasions!
The Paper Store is a family-founded, premium retailer of curated, on-trend brands and products for contemporary suburban families who want to bring fun, joy, and connection into the lives of the people they love. With over 100 stores spanning the Northeast, Florida, and Chicago, IL, along with a thriving e-commerce platform, The Paper Store is more than just a retailer — it's a community. Our team of over 3,000 passionate individuals is the driving force behind our success, tirelessly working to ensure that The Paper Store remains the go-to destination for unique and trending items for every occasion. From fashion and accessories to spa essentials, home décor, stationery, jewelry, sports gear, and more, our diverse departments showcase a curated selection of renowned brands such as Stanley, Ugg, Bombas, Touchland, Kendra Scott, Bogg Bags, Jellycat, Free People, Z Supply, Gorjana, Stanley, and Lilly Pulitzer. We're constantly attuned to the evolving needs and desires of our customers, and our family of brands continues to expand daily. If you're seeking a rewarding career where you can be part of an innovative team dedicated to bringing joy to families across the country, look no further than The Paper Store. Join us and experience the excitement of new and exciting things happening daily as we continue to grow and make a difference in the lives of our customers.
Offices: Main St, Acton, MA, US · 2421 Cranberry Hwy, Suite 402, Wareham, Massachusetts 02571, US · 652 Main Ave, Walmart Center, Suite 1, Norwalk, Connecticut 06851, US · 855 Grand Army Hwy, Somerset, Massachusetts 02726, US · 9108 Shops Way, Suite E106, Northborough, Massachusetts 01532, US
Celebrating all of life's occasions!
The Paper Store is a family-founded, premium retailer of curated, on-trend brands and products for contemporary suburban families who want to bring fun, joy, and connection into the lives of the people they love. With over 100 stores spanning the Northeast, Florida, and Chicago, IL, along with a thriving e-commerce platform, The Paper Store is more than just a retailer — it's a community. Our team of over 3,000 passionate individuals is the driving force behind our success, tirelessly working to ensure that The Paper Store remains the go-to destination for unique and trending items for every occasion. From fashion and accessories to spa essentials, home décor, stationery, jewelry, sports gear, and more, our diverse departments showcase a curated selection of renowned brands such as Stanley, Ugg, Bombas, Touchland, Kendra Scott, Bogg Bags, Jellycat, Free People, Z Supply, Gorjana, Stanley, and Lilly Pulitzer. We're constantly attuned to the evolving needs and desires of our customers, and our family of brands continues to expand daily. If you're seeking a rewarding career where you can be part of an innovative team dedicated to bringing joy to families across the country, look no further than The Paper Store. Join us and experience the excitement of new and exciting things happening daily as we continue to grow and make a difference in the lives of our customers.
Offices: Main St, Acton, MA, US · 2421 Cranberry Hwy, Suite 402, Wareham, Massachusetts 02571, US · 652 Main Ave, Walmart Center, Suite 1, Norwalk, Connecticut 06851, US · 855 Grand Army Hwy, Somerset, Massachusetts 02726, US · 9108 Shops Way, Suite E106, Northborough, Massachusetts 01532, US
