The Leading Hotels of the World is seeking a Sales Coordinator to provide day-to day support across EMEA region, assisting with sales operations, administrative tasks (50%) , and event coordination (50%). This role helps ensure smooth execution of internal processes and supports the Sales Team in delivering exceptional service to hotel members, clients, and internal stakeholders.
This is a full-time position, located in London, UK. We offer flexible workplace policies that allow for working remotely 3 days a week and require being in our London office 2 days a week (Mondays and Thursdays).
Key Responsibilities
Sales Admin Support
- Support the Sales Team by assisting with client inquiries, proposals, and contract preparation
- Help maintain team inboxes and communications, especially during team member absences
- Track lead activity and assist with timely follow-ups to ensure service consistency
- Assist with basic client communications to support engagement and booking efforts
- Provide scheduling and coordination support for internal sales meetings, trainings, and team travel
- Contribute to special projects and day-to-day team needs as assigned
CRM & Reporting Support
- Maintain accurate data in Salesforce, including client details, activities, and sales pipeline updates
- Help prepare standard reports and summaries for internal sales tracking
- Organize and update shared sales documents, files, and databases
Event & Meeting Coordination
- Support logistics for sales events, including venue research, RSVP tracking, and prep materials
- Maintain and update invitation and contact lists for sales showcases, tradeshows, and client events
- Assist onsite or virtually during sales events when needed
Presentation & Communication Assistance
- Assist with creating and formatting PowerPoint presentations for internal and client meetings
- Help gather content and provide basic administrative support for sales communications such as newsletters and event recaps
Requirements & Experience
- 1-2 years of relevant experience
- Previous experience in hospitality, sales support, or administrative coordination is a plus.
Skills & Abilities
- Proficient in Microsoft Office Suite, including Excel, PowerPoint, Outlook, and Word for coordination, reporting, and communication
- Familiarity with CRM systems such as Salesforce; willing and able to learn new platforms quickly
- Strong written and verbal communication skills, with a professional and approachable manner
- Highly organized and detail-oriented, with strong time management and follow-through
- Collaborative team player with a proactive attitude and desire to grow within a sales organization
- Comfortable managing multiple priorities in a fast-paced, deadline-driven environment
- Reliable and service-oriented, with a positive and flexible attitude
- Confident interacting with internal and external stakeholders, including hotel partners and leadership
Benefits
The Leading Hotels of the World fosters a high-performance culture and generously rewards its employees for their contributions. Here is just a preview of the benefits we offer:
- Competitive Salary and benefits package
- Up to $500 for home office setup credit
- Up to $500 travel credit that supports and encourages our employees’ passion for travel
- Opportunity to work in a diverse and dynamic environment
- Professional development opportunities
- Flexible working arrangements
About The Leading Hotels of the World, Ltd. (LHW)
Comprised of more than 400 hotels in over 80 countries, LHW is the largest collection of independent luxury hotels. In 1928, 38 independent hoteliers came together to create LHW. Since then, the Company has carefully curated distinctive hotels, resorts, inns, chalets, villas, and safari camps from the snow-capped Alps of Europe to the African veldt, to share them with adventurous souls who seek the remarkably uncommon. The LHW community is filled with exceptional individuals, united by a passion for the surprising discoveries and details that come with every experience. Headquartered in New York City, the company maintains offices in 20 cities around the globe.
LHW is committed to offering employees the opportunity to be inspired, grow professionally, and expand horizons as part of a passionate, service-oriented, and collaborative culture.
For more information go to www.lhw.com. For career opportunities go to www.lhw.com/careers