Bentonville, Arkansas, United States · On-site
$55k–$60k/yr
Job DetailsLevel: ExperiencedJob Location: Arkansas Office - Bentonville, AR 72712Position Type: Full TimeSalary Range: $55,000.00 - $60,000.00Position Summary The role of Sales Support Coordinator is to complete adminis…
Skills: Sales Support, Account Management, Market Research, Project Tracking, Sample Management
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The role provides administrative and operational support for Home Décor business categories, coordinating between customers, account managers, and partners in Asia. Key duties include managing day-to-day communications, tracking project status, and overseeing the sample review and new item setup processes.
Candidates need 2-5 years of experience in sales support or account management and a bachelor's degree or equivalent. Proficiency in Walmart systems like Retail Link and Supplier One, along with intermediate Microsoft Office skills, is required.
Job DetailsLevel: ExperiencedJob Location: Arkansas Office - Bentonville, AR 72712Position Type: Full TimeSalary Range: $55,000.00 - $60,000.00Position Summary
The role of Sales Support Coordinator is to complete administrative tasks and duties associated with day-to-day operation of the assigned business categories as well as support the team’s growth initiatives by helping with market research and competitive reviews.
This position will focus on Home Décor and will work closely with the Account Manager and Director as well as support teams to provide seamless communication between customers, account managers, warehouse and our partners in Asia. This role will help drive sales processes as well as support all assigned category logistics. This position will work both independently and collaboratively with our business development teams.
This role is a point of contact for buying teams and day to day operational issues thus requiring strong communication skills, follow-through, attention to detail, ability to multitask and prioritize, proactive thinking and ownership of work.
Essential Duties and Responsibilities for the position:
• Management of the day-to-day business communications and tasks.
• Communicate with cross functional business units.
• Track and manage project status and report on a weekly basis.
• Help review quotations and other proposal documents for accuracy and be able to obtain additional information when necessary.
• Manage customer specific internal processes and systems.
• Help to research and analyze market trends through comp shop reports, store photos and key observations.
• Help prepare and organize presentation materials for internal and external communication.
• Attend and participate in all internal meetings and take notes to communicate with our partners in Asia.
• Work with ecommerce manager to build marketing assets for in store and .com product content including but not limited to item descriptions, dimensions, features and benefits, marketing copy, and photography
• Support sales team during the meetings and customer presentations
• Manage sample preparation and review process.
o Manage all sample deliveries and unbox all items upon arrival, deliver samples in a timely manner
o Inspect samples and provide feedback to our partners in Asia.
o Lead all sample testing stages (development, aesthetic, pre-production, production, in-store pulls) and communicate results to our partners in Asia and to Walmart
o Create and attach sample tags for all sample finalizations
o Set showroom MOD to mirror current Walmart MOD and ensure we have all competitor items set correctly
• Manage new item set up process
• Create all new item numbers and set up items (item creation) in Supplier One
• Lead all color testing stages (LD, SD, MU) and communicate results to our partners in Asia and Walmart teams
• Manage/edit all packaging creation and communicate with Walmart and third-party packaging teams
• Assist our partners in Asia with RFID implementation, testing or inquiries
• Assist our partners in Asia with GRS, FSC and other pertinent certifications
• Review and key all quotes and ensure consistency between QMS, CCS, internal sheets, etc.
• Manage Bazaar voice sample process and customer reviews and responses.
• Maintain professional image and standards.
•Perform other duties and responsibilities as assigned, based on business needs
Skills / Knowledge / Experience / Education needed to perform the job successfully:
2-5 years’ experience in Sales Support, Product Development and/or Account Management support
• B.A., BS, any field or equivalent experience
• Working knowledge of Walmart systems Scintilla, Supplier One, & Retail Link
• Preferably experience with foreign sourced products
• Familiarity and knowledge of packaging for Walmart Private Brands.
• Driven to constantly learn, grow and expand your knowledge about our business process as well as for products, materials production and innovation.
• Intermediate Excel, Word, PowerPoint skills
• Organized, resourceful and initiative-driven (self-starter).
• Exercise judgement to prioritize and communicate to meet and exceed project deadlines and commitments.
• Ability to multitask and manage multiple projects simultaneously
• Strong attention to detail.
• Extensive use of computers
• Load/unload samples
• Build/Assemble samples
• Regular store visits to monitor and track the market. Take store photos of displays, items and pricing and share them with teams.
• General office environment
Qualifications
Powering the brands that elevate everyday living.
Test Rite Products Corp. (TRPC) is the global supply chain and product engine of Test Rite Group. With half a century of experience, Test Rite partners with the world's leading retailers to develop, deliver, and enable the products and brands that elevate everyday living. Test Rite serves global retailers across all major channels: mass, DIY, club, discount, drug, and specialty formats across North America and Europe. This reach spans diverse hardline and home categories from tools and hardware to automotive, electrical, lighting, seasonal, and décor. Alongside the private label and national brands Test Rite builds for retail partners, the company maintains its own proprietary portfolio, including Brinks Padlocks, Keeper, Wright Products, SecureTite, tepro, MotorHead, and HomeZone Living. Every product program is supported by an end-to-end ecosystem, moving seamlessly from global sourcing and development to rigorous quality assurance and regulatory compliance. Operating across 14 hubs in 8 countries, Test Rite delivers full-spectrum logistics, distribution, and fulfillment, all driven by a digital-first strategy. Powering the brands that elevate everyday living.
Offices: 1900 s Burgundy Pl, Ontario, California 91761, US · 6F, No.23, Hsin Hu 3rd Road, Nei Hu District, Taipei, TW · 4198 Industry Way, Flowery Branch, Georgia 30542, US · Merkurring 82, Hamburg, HH 22143, DE · Carl-Zeiss-Straße 8/4, Rödermark, 63322, DE
View all jobs at Test Rite ProductsPowering the brands that elevate everyday living.
Test Rite Products Corp. (TRPC) is the global supply chain and product engine of Test Rite Group. With half a century of experience, Test Rite partners with the world's leading retailers to develop, deliver, and enable the products and brands that elevate everyday living. Test Rite serves global retailers across all major channels: mass, DIY, club, discount, drug, and specialty formats across North America and Europe. This reach spans diverse hardline and home categories from tools and hardware to automotive, electrical, lighting, seasonal, and décor. Alongside the private label and national brands Test Rite builds for retail partners, the company maintains its own proprietary portfolio, including Brinks Padlocks, Keeper, Wright Products, SecureTite, tepro, MotorHead, and HomeZone Living. Every product program is supported by an end-to-end ecosystem, moving seamlessly from global sourcing and development to rigorous quality assurance and regulatory compliance. Operating across 14 hubs in 8 countries, Test Rite delivers full-spectrum logistics, distribution, and fulfillment, all driven by a digital-first strategy. Powering the brands that elevate everyday living.
Offices: 1900 s Burgundy Pl, Ontario, California 91761, US · 6F, No.23, Hsin Hu 3rd Road, Nei Hu District, Taipei, TW · 4198 Industry Way, Flowery Branch, Georgia 30542, US · Merkurring 82, Hamburg, HH 22143, DE · Carl-Zeiss-Straße 8/4, Rödermark, 63322, DE
View all jobs at Test Rite Products