San Antonio, Texas, United States · On-site
$16/hr–$24/hr
JOB TITLE: JOB TITLE: NETWORK TECHNICIAN TIER 1 REPORTS TO: NETWORK SUPPORT MANAGER SALARY RANGE: $16 - $24 /HR + Benefits A growing 22-year-old company located near the Quarry Shopping Center and the San Antonio Zoo is …
Skills: Technical Troubleshooting, Network Monitoring, Customer Service, Hardware Configuration, Connectivity Troubleshooting
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Provide first-level technical support by diagnosing and resolving basic hardware, software, and connectivity issues for customers. Monitor network alerts and assist senior technicians with installations, upgrades, and equipment staging.
Requires 0-2 years of technical support experience and a valid driver's license. An Associate's degree or certifications like CompTIA Network+ (required within 90 days) are preferred.
JOB TITLE: JOB TITLE: NETWORK TECHNICIAN TIER 1
REPORTS TO: NETWORK SUPPORT MANAGER
SALARY RANGE: $16 - $24 /HR + Benefits
A growing 22-year-old company located near the Quarry Shopping Center and the San Antonio Zoo is seeking a Network Technician to work in a values-based team environment.
The Network Technician I is responsible for providing first-level technical support to customers by diagnosing, troubleshooting, and resolving basic hardware, software, and connectivity issues. This role serves as the first point of contact for monitoring alerts, customer inquiries, and service requests.
The Network Technician I works to resolve issues on the first interaction whenever possible while maintaining a customer-service-oriented environment focused on problem detection, resolution, and escalation when necessary. This position supports senior technicians and assists with network installations, maintenance, and operational tasks while developing technical expertise.
Preferred certifications include one or more of the following:
Experience Requirements:
Get connected for success.
TengoInternet provides wireless network consulting, design, implementation and management services to customers across the US. For over 24 years, TengoInternet has been enabling its customers to delight their guests with purpose-built wireless networks. Whether video chats with family, working on an important business proposal or streaming shows, our mission is to keep our clients connected as the occasion demands. Delivering an outdoor WiFi solution that works well can be challenging. TengoInternet has mastered the art and science of implementing great outdoor WiFi. From mountainous terrain to environments with extreme weather conditions, TengoInternet can overcome even the most challenging circumstances. Outdoor connectivity solutions that work. Guaranteed.
Offices: 1800 E 4th St, Ste 122, Austin, Texas 78702, US
Get connected for success.
TengoInternet provides wireless network consulting, design, implementation and management services to customers across the US. For over 24 years, TengoInternet has been enabling its customers to delight their guests with purpose-built wireless networks. Whether video chats with family, working on an important business proposal or streaming shows, our mission is to keep our clients connected as the occasion demands. Delivering an outdoor WiFi solution that works well can be challenging. TengoInternet has mastered the art and science of implementing great outdoor WiFi. From mountainous terrain to environments with extreme weather conditions, TengoInternet can overcome even the most challenging circumstances. Outdoor connectivity solutions that work. Guaranteed.
Offices: 1800 E 4th St, Ste 122, Austin, Texas 78702, US
