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TTI Customer Service Job Fair - Thursday, August 6th
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Full-time
high school
Tuition assistance, 401(k), Medical coverage, Dental coverage, Vision coverage, Vacation
Posted 13d ago
~40 hrs/week
Responsibilities
Respond to consumer and distributor inquiries regarding company policies, warranty coverage, and service procedures. Manage order entry, provide pricing and stock availability, and resolve issues related to warranty claims and freight.
Requirements
Requires a high school diploma or equivalent and at least one year of experience in customer service or a call center environment. Candidates must possess strong communication skills, proficiency in Microsoft Office, and the ability to handle high-stress interactions.
Full job description
Job Description:
TTI Power Equipment will be hosting an Onsite Job Fair on Thursday, August 6th
We are currently hiring Customer Service Associates to work in our Customer Engagement Department.
Please submit your application prior to the career fair to speed up the process.
We will be doing interviews and extending offers while you are onsite at the event.
Location:
100 Innovation Way Anderson, SC 29621
When:
Thursday, August 6th (10am - 2pm)
Please see the following job description for the positions we are hiring for.
TTI Power Equipment has openings in its Anderson, SC office for Customer Service Associate on 1st shift. We offer competitive wages and a comprehensive benefits package -- tuition assistance, 401(k), medical/dental/vision coverage, vacation, and holidays.
Shift Hours:
1st Shift: Monday – Friday, 9:00 am – 6:00 pm
Pay:
Starting at $16.00/hr
REQUIREMENTS:
High School Education or equivalent.
Minimum one year, TTI customer service, call center, or closely related field with in-bound call experience.
Strong written and verbal skills.
Ability to communicate well with callers using a clear understanding voice.
Ability to professionally handle irate callers and high stress situations.
Excellent phone skills.
Ability to satisfy consumers and end users with minimal request for management intervention.
Proficient with Microsoft Word and Excel, Access would be a plus.
Weekend work required.
RESPONSIBILITIES:
Respond accurately to consumer, service center & distributor calls regarding the company's policies and procedures.
Verify and authorize warranty coverage for all callers.
Provide helpful direction to callers dealing with warranty & non-warranty service.
Resolve issues for ASC or consumers while maintaining a flexible approach to enforcing policy.
Provide callers with location to purchase parts & receive repair service.
Work with internal customers on warranty claims, stock issues, lost or damaged freight.
Enter orders, provide pricing and stock availability and status of order to all customers.
Techtronic Industries Company Limited (“TTI”, or the “Company”), founded in 1985 by German entrepreneur Horst Julius Pudwill, is a world leader in cordless technology. As a pioneer in Power Tools, Outdoor Power Equipment, Floorcare and Cleaning Products, TTI serves professional, industrial, Do It Yourself (DIY), and consumer markets worldwide. With more than 45,000 employees globally, the company’s relentless focus on innovation and strategic growth has established its leading position in the industries it serves.
MILWAUKEE is at the forefront of TTI’s professional tool portfolio. With global research and development headquartered in Brookfield, Wisconsin, the historic MILWAUKEE brand is renowned for driving innovation, safety, and jobsite productivity worldwide. The RYOBI brand, headquartered in Greenville, South Carolina, remains the top choice for DIYers and continues to set the standard in DIY tool innovation. TTI’s diverse brand portfolio also includes trusted brands like AEG, EMPIRE, HOMELITE, and leading floorcare names HOOVER, ORECK, VAX, and DIRT DEVIL (based in Charlotte, North Carolina).
TTI’s international recognition and renowned brand portfolio are supported by a strong ownership structure that underscores the company’s global reach and stability. The Pudwill family remains the company’s largest shareholder, with the remaining ownership held largely by institutional investors at North American and European-owned firms. TTI is publicly traded on the Hong Kong Stock Exchange and is a constituent stock of the Hang Seng Index, operating globally with a strong commitment to environmental, social, and corporate governance standards.
Offices: United States, US · 450 E Las Olas Blvd, 1500, Fort Lauderdale, Florida 33301, US · 100 Innovation Way, Anderson, South Carolina 29621, US · 8405 IBM Drive, Charlotte, NC 28262, US · 13135 W. Lisbon Road, Brookfield, WI 53005, US
Techtronic Industries Company Limited (“TTI”, or the “Company”), founded in 1985 by German entrepreneur Horst Julius Pudwill, is a world leader in cordless technology. As a pioneer in Power Tools, Outdoor Power Equipment, Floorcare and Cleaning Products, TTI serves professional, industrial, Do It Yourself (DIY), and consumer markets worldwide. With more than 45,000 employees globally, the company’s relentless focus on innovation and strategic growth has established its leading position in the industries it serves.
MILWAUKEE is at the forefront of TTI’s professional tool portfolio. With global research and development headquartered in Brookfield, Wisconsin, the historic MILWAUKEE brand is renowned for driving innovation, safety, and jobsite productivity worldwide. The RYOBI brand, headquartered in Greenville, South Carolina, remains the top choice for DIYers and continues to set the standard in DIY tool innovation. TTI’s diverse brand portfolio also includes trusted brands like AEG, EMPIRE, HOMELITE, and leading floorcare names HOOVER, ORECK, VAX, and DIRT DEVIL (based in Charlotte, North Carolina).
TTI’s international recognition and renowned brand portfolio are supported by a strong ownership structure that underscores the company’s global reach and stability. The Pudwill family remains the company’s largest shareholder, with the remaining ownership held largely by institutional investors at North American and European-owned firms. TTI is publicly traded on the Hong Kong Stock Exchange and is a constituent stock of the Hang Seng Index, operating globally with a strong commitment to environmental, social, and corporate governance standards.
Offices: United States, US · 450 E Las Olas Blvd, 1500, Fort Lauderdale, Florida 33301, US · 100 Innovation Way, Anderson, South Carolina 29621, US · 8405 IBM Drive, Charlotte, NC 28262, US · 13135 W. Lisbon Road, Brookfield, WI 53005, US