About the role Assist the Store Manager with the day-to-day management of the retail store with leading the team, visual merchandising, managing deliveries and stock.Coach the team to deliver exceptional experiences for …
Skills: Retail Management, Team Leadership, Visual Merchandising, Stock Management, Customer Service
About the role Provide world-class customer service experience to every customer. Continually expand your knowledge of products and become a tea and brewing expert. Manage high volumes of stock and undertake visual merch…
Assist the Store Manager in daily retail operations, including team leadership, visual merchandising, and stock management. Coach the team to deliver exceptional customer experiences and manage budgeted sales and controllable costs.
Requirements
Candidates should be passionate, motivated, and possess strong communication and organizational skills. Previous experience as a team leader, key holder, or in management is considered advantageous.
Full job description
About the role
Assist the Store Manager with the day-to-day management of the retail store with leading the team, visual merchandising, managing deliveries and stock.
Coach the team to deliver exceptional experiences for our customer to shop seamlessly throughout the store.
Support the Store Manager to achieve budgeted sales and manage controllable costs for the store.
Lead the store and team in absence of a Store Manager on duty.
Support the training of the team in customer service, product knowledge and operational responsibilities.
Encourage development with the team by providing timely feedback.
Regular Sunday work is required for this role.
About you
Passionate and motivated to deliver results and will confidently support your manager and team.
Have great communication skills, strong time management and organisational skills.
Previous team leader, key holder or management experience is advantageous.
Life at T2
Competitive salary with bonus earning potential with T2’s performance incentive program + sales incentives.
Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
Get recognition and rewards. T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes.
Volunteer leave day per year with a purpose aligned organisation.
Workplace policies with impact: Menopause policy, Gender equity policy, Equitable remuneration policy and Flexible working arrangement options, including hybrid work.
Employee Assistance Program (EAP).
About the application process
Don’t feel like you meet every single requirement? Still apply! We’d love to receive your application if most of your experience matches and you think you’ll thrive in this role.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
No agencies please – we have this one brewing in-house.
Since we were founded in 1996, every day, cup by cup, we have taken the joy of tea to new heights by doing tea differently. From small beginnings in Fitzroy, Melbourne, we have grown a community of tea lovers through reimagining the humble tea leaf, the ways we brew it, serve it and share it.
Today, our innovative (and delicious!) product development continues, combined with ambitious sustainability achievements, a fast-growing online store, a lively distribution centre a welcoming support office in Collingwood and over 70 retail stores across Australia, New Zealand and Singapore.
Our retail experience is known for being immersive and enticing, and the team brings this to life daily. Our stores are beautifully stocked with our iconic products and delicious samples are brewed. Team members are trained to be tea experts who are passionate about the flavours, the stories of each product, and finding teas to match our customers’ different tastes.
The support office can be found on a bustling street in Collingwood, Melbourne. Designed to reflect its eclectic surroundings and fueled by endless pots of tea, this is where our unique blends and original designs are developed and where our cross-functional teams collaborate and deliver strategy, operations, technology, brand, e-commerce, wholesale and more.
The distribution centre is the operational hub of the business – ensuring our delicious tea, teawares and gifts are distributed to stores as well as fulfilling online orders that are delivered to our customers’ doors. Supported by a team of 30 team members and located in the western suburbs of Melbourne, it is an energetic environment.
We are looking for people from all backgrounds and experiences to join us across our stores, the support office and the distribution centre – you will be an important part of the T2 tea-m.
Offices: 32 Gipps St, Collingwood, Victoria 3066, AU
Homewares StoreTea StoreGift StoreTea WholesalerTeaTeawaresGiftingRetailWholesaleand Pay to Play
Since we were founded in 1996, every day, cup by cup, we have taken the joy of tea to new heights by doing tea differently. From small beginnings in Fitzroy, Melbourne, we have grown a community of tea lovers through reimagining the humble tea leaf, the ways we brew it, serve it and share it.
Today, our innovative (and delicious!) product development continues, combined with ambitious sustainability achievements, a fast-growing online store, a lively distribution centre a welcoming support office in Collingwood and over 70 retail stores across Australia, New Zealand and Singapore.
Our retail experience is known for being immersive and enticing, and the team brings this to life daily. Our stores are beautifully stocked with our iconic products and delicious samples are brewed. Team members are trained to be tea experts who are passionate about the flavours, the stories of each product, and finding teas to match our customers’ different tastes.
The support office can be found on a bustling street in Collingwood, Melbourne. Designed to reflect its eclectic surroundings and fueled by endless pots of tea, this is where our unique blends and original designs are developed and where our cross-functional teams collaborate and deliver strategy, operations, technology, brand, e-commerce, wholesale and more.
The distribution centre is the operational hub of the business – ensuring our delicious tea, teawares and gifts are distributed to stores as well as fulfilling online orders that are delivered to our customers’ doors. Supported by a team of 30 team members and located in the western suburbs of Melbourne, it is an energetic environment.
We are looking for people from all backgrounds and experiences to join us across our stores, the support office and the distribution centre – you will be an important part of the T2 tea-m.
Offices: 32 Gipps St, Collingwood, Victoria 3066, AU
Homewares StoreTea StoreGift StoreTea WholesalerTeaTeawaresGiftingRetailWholesaleand Pay to Play