About the Role: We are looking for a detail-oriented and proactive Veeva Vault CRM & Content Administrator to join our team. In this role, you will be responsible for managing content within the Veeva Vault CRM platform,…
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Full-time
bachelor degree
Posted 30d ago
~40 hrs/week
Responsibilities
Manage the end-to-end content lifecycle within Veeva Vault, including upload, approval workflows, and publishing to CRM. Collaborate with cross-functional stakeholders to ensure compliant delivery of commercial and medical content.
Requirements
Requires a Bachelor's degree and 2+ years of experience with Veeva Vault or similar content management platforms in a regulated environment. Proficiency in Veeva configuration and experience with MLR compliance processes are essential.
Full job description
About the Role:
We are looking for a detail-oriented and proactive Veeva Vault CRM & Content Administrator to join our team. In this role, you will be responsible for managing content within the Veeva Vault CRM platform, ensuring content is delivered efficiently, compliantly, and on time to support commercial and medical business objectives.
As a key member of the organization, you will oversee the end-to-end content lifecycle, collaborate with cross-functional stakeholders, and help drive operational excellence that supports cycle readiness and omnichannel engagement initiatives.
Key Responsibilities:
Manage the complete content lifecycle within Veeva Vault, including content upload, metadata tagging, review and approval workflows, publishing to CRM, and content retirement.
Ensure content accuracy, compliance, and adherence to company SOPs and regulatory requirements.
Support content deployment to Veeva CRM and troubleshoot integration orvisibility issues.
Serve as the primary point of contact for brands, agencies, and internal stakeholders regarding Vault-related requests and support.
Provide guidance on content standards, formatting requirements, and Veeva Vault capabilities.
Track, prioritize, and manage incoming requests while maintaining established service levels and delivery timelines.
Monitor content and data quality, generating operational reports and KPI metrics to support business decision-making.
Identify opportunities for process improvements and support system enhancements, including User Acceptance Testing (UAT).
Collaborate with external vendors and internal teams to ensure seamless content operations and delivery.
Qualifications:
Bachelor's degree in Business, Information Technology, Life Sciences, or a related field.
2+ years of experience with Veeva Vault (PromoMats preferred), CRM administration, or similar content management platforms.
Experience working in pharmaceutical, healthcare, or other highly regulated environments.
Understanding of content approval and review processes (e.g. MLR/compliance review)
Veeva Vault Certification is an asset.
Experience working with external content agencies or vendors.
Experience leading or supporting process optimization and automation initiatives.
Technical Skills:
Strong knowledge of Veeva Vault configuration, including:workflows, lifecycles, and document types
Experience with metadata management and content taxonomy structures.
Understanding of user roles, permissions, and access management.
Experience supporting content deployment through Veeva CRM.
Ability to troubleshoot system, data, and process-related issues effectively.
What You'll Bring:
Exceptional attention to detail and commitment to quality and compliance.
Strong communication and stakeholder management skills.
Ability to manage multiple priorities and high volumes of requests in a fast-paced environment.
Analytical and proactive problem-solving abilities.
A continuous improvement mindset with a focus on operational excellence.
Why Join Us?
Opportunity to work with leading pharmaceutical and healthcare brands.
Collaborative and supportive team environment.
Exposure to cutting-edge digital content and omnichannel engagement strategies.
Meaningful work that directly supports the delivery of compliant healthcare communications.
International research in precision medicine for rare and complex diseases.
Contact: syreon.com / syreon.eu / syreon.me
Industry
Research Services
Company size
51-200 employees
Founded
1995
Headquarters
Vancouver, BC
LinkedIn followers
4,273
INTERNATIONAL CLINICAL RESEARCH FOR COMPLEX DISEASES
Syreon is an investigator-led Clinical Research Organization (CRO) that brings together senior investigators, deep domain expertise, and advanced technologies from leading institutions to advance the selection, evaluation, and translation of precision therapeutics for complex diseases through an integrated clinical research pathway.
Teams of world-class experts in molecular, pharmaceutical, clinical, economic, and computational sciences design and deliver real-world evidence, advanced adaptive clinical trials, and health-related economic modeling in a single stream of decision-grade evidence to support regulatory approval, pricing and reimbursement, and clinical adoption.
AI-enabled digital support systems advance research efficiently from knowledge synthesis and population analysis through study design and documentation to statistical analysis and reporting, enabling automated data exploration, evaluation, and real-time interpretation to reduce timelines, costs, and uncertainty while enhancing quality, accuracy, and operational control.
Our large-scale research networks connect international teams of experienced investigators across thousands of research sites in leading universities, specialized clinics, healthcare clusters, and diagnostic laboratories to accelerate study start-up and recruitment, enhance retention and completion, and promote high-impact scientific publication.
Syreon’s multinational operations and long-standing partnerships scale flexibly to meet study needs, leveraging high-performing sites, regional pricing, and research tax incentives to compress timelines and costs and deliver robust evidence supporting the safe, effective, and cost-efficient use of new precision therapies in complex diseases.
Offices: 1401 West 8th Avenue, 220, Vancouver, BC V6H 1C9, CA · Syreon Research Institute, H-1146, Thököly út 119., Budapest H-1146, HU · Montreal, Quebec, CA · Amenity Center Al Hamra Industrial Zone, Rakez, United Arab Emirates T1-10-6L , AE · 142 El Shahed Galal El Desouky st., Wabour El Miah, Bab Shark,, EG
Personal phenotypesPolygenic predictorsEconomic burdenAdaptive trialsDigital informaticsAI systemsAdvanced therapeuticsBiostatisticsPharmacovigilanceHealth outcomes
International research in precision medicine for rare and complex diseases.
Contact: syreon.com / syreon.eu / syreon.me
Industry
Research Services
Company size
51-200 employees
Founded
1995
Headquarters
Vancouver, BC
LinkedIn followers
4,273
INTERNATIONAL CLINICAL RESEARCH FOR COMPLEX DISEASES
Syreon is an investigator-led Clinical Research Organization (CRO) that brings together senior investigators, deep domain expertise, and advanced technologies from leading institutions to advance the selection, evaluation, and translation of precision therapeutics for complex diseases through an integrated clinical research pathway.
Teams of world-class experts in molecular, pharmaceutical, clinical, economic, and computational sciences design and deliver real-world evidence, advanced adaptive clinical trials, and health-related economic modeling in a single stream of decision-grade evidence to support regulatory approval, pricing and reimbursement, and clinical adoption.
AI-enabled digital support systems advance research efficiently from knowledge synthesis and population analysis through study design and documentation to statistical analysis and reporting, enabling automated data exploration, evaluation, and real-time interpretation to reduce timelines, costs, and uncertainty while enhancing quality, accuracy, and operational control.
Our large-scale research networks connect international teams of experienced investigators across thousands of research sites in leading universities, specialized clinics, healthcare clusters, and diagnostic laboratories to accelerate study start-up and recruitment, enhance retention and completion, and promote high-impact scientific publication.
Syreon’s multinational operations and long-standing partnerships scale flexibly to meet study needs, leveraging high-performing sites, regional pricing, and research tax incentives to compress timelines and costs and deliver robust evidence supporting the safe, effective, and cost-efficient use of new precision therapies in complex diseases.
Offices: 1401 West 8th Avenue, 220, Vancouver, BC V6H 1C9, CA · Syreon Research Institute, H-1146, Thököly út 119., Budapest H-1146, HU · Montreal, Quebec, CA · Amenity Center Al Hamra Industrial Zone, Rakez, United Arab Emirates T1-10-6L , AE · 142 El Shahed Galal El Desouky st., Wabour El Miah, Bab Shark,, EG
Personal phenotypesPolygenic predictorsEconomic burdenAdaptive trialsDigital informaticsAI systemsAdvanced therapeuticsBiostatisticsPharmacovigilanceHealth outcomes