Dundee, Scotland, United Kingdom · On-site
Company Description About SWARCO Smart Charging At SWARCO Smart Charging, we shape the future of transport. As part of the global SWARCO Group, we develop cutting-edge technologies for intelligent, sustainable, and effic…
Skills: Customer Service, Communication Skills, Microsoft Office, Technical Support, Multitasking
Leicester, England, United Kingdom · On-site
$26k–$27k/yr
Company Description SWARCO UK: The Better Way. Every Day. At the forefront of intelligent traffic management, we design and deliver innovative solutions that keep people moving safely and efficiently across the UK and Ir…
Skills: Traffic Signal Maintenance, Fault-finding, Commissioning, Electrical Engineering, Health & Safety
Wattens, Tyrol, Austria · Hybrid
Company Description Traffic is our world. The products and systems of SWARCO make it safer, quicker and more comfortable. 5.700 mobility experts worldwide are working on traffic solutions for tomorrow and the day after t…
Skills: Financial Strategy, Budgeting, Financial Planning, Forecasting, IFRS
Wattens, Tyrol, Austria · Hybrid
Unternehmensbeschreibung Der Verkehr ist unsere Welt. Die Produkte und Systeme von SWARCO machen ihn sicherer, flüssiger und komfortabler. 5.700 Mobilitätsexpert:innen arbeiten weltweit an den Verkehrslösungen für morgen…
Skills: Financial Strategy, Budgeting, Financial Reporting, Risk Management, IFRS
Wattens, Tyrol, Austria · Hybrid
Company Description Traffic is our world. The products and systems of SWARCO make it safer, quicker and more comfortable. 5.700 mobility experts worldwide are working on traffic solutions for tomorrow and the day after t…
Skills: International Taxation, Transfer Pricing, Financial Reporting, IFRS, Local GAAP
Wattens, Tyrol, Austria · Hybrid
Unternehmensbeschreibung Der Verkehr ist unsere Welt. Die Produkte und Systeme von SWARCO machen ihn sicherer, flüssiger und komfortabler. 5.700 Mobilitätsexpert:innen arbeiten weltweit an den Verkehrslösungen für morgen…
Skills: International Tax Law, Transfer Pricing, IFRS, Local GAAP, Tax Reporting
Perchtoldsdorf, Lower Austria, Austria · Hybrid
Unternehmensbeschreibung Der Verkehr ist unsere Welt. Die Produkte und Systeme von SWARCO machen ihn sicherer, flüssiger und komfortabler. 5.700 Mobilitätsexpert:innen arbeiten weltweit an den Verkehrslösungen für morgen…
Skills: International Tax Law, Transfer Pricing, IFRS, Local GAAP, Tax Reporting
Birmingham, England, United Kingdom · On-site
$24k–$26k/yr
Company Description SWARCO UK: The Better Way. Every Day. At the forefront of intelligent traffic management, we design and deliver innovative solutions that keep people moving safely and efficiently across the UK and Ir…
Skills: Administration, Microsoft Excel, Microsoft Word, Microsoft Outlook, Timekeeping
Birmingham, England, United Kingdom · On-site
$24k–$26k/yr
Company Description SWARCO UK: The Better Way. Every Day. At the forefront of intelligent traffic management, we design and deliver innovative solutions that keep people moving safely and efficiently across the UK and Ir…
Skills: Administration, Microsoft Excel, Microsoft Word, Microsoft Outlook, Organisational Skills
Berlin, Berlin, Germany · On-site
Unternehmensbeschreibung Lust auf einen Job, der wirklich Spuren hinterlässt? Bei SWARCO V.S.M. gestalten wir die Infrastruktur von morgen – mit moderner Straßenbeleuchtung, Verkehrstechnik und echten Macher:innen. Werde…
Skills: Civil Engineering, Paving, Trenching, Cable Laying, Street Lighting Installation
Gera, Thuringia, Germany · On-site
Unternehmensbeschreibung Ampel steht schief? Verkehrsschild fehlt? Baustelle muss gesichert werden? Dann sind Sie genau der Mensch, der das wieder geradebiegt. Als Monteur für verkehrstechnische Anlagen bei SWARCO V.S.M.…
Skills: Electrical Installation, Cable Trenching, Traffic Control Systems Installation, Traffic Light Installation, Construction Site Securing
Ratekau, Schleswig-Holstein, Germany · On-site
Unternehmensbeschreibung Ampel steht schief? Verkehrsschild fehlt? Baustelle muss gesichert werden? Dann sind Sie genau der Mensch, der das wieder geradebiegt. Als Monteur für verkehrstechnische Anlagen bei SWARCO V.S.M.…
Skills: Electrical Installation, Traffic Control Systems Installation, Cable Trenching, Construction Site Securing, Traffic Signal Installation
Kiel, Schleswig-Holstein, Germany · On-site
Unternehmensbeschreibung Ampel steht schief? Verkehrsschild fehlt? Baustelle muss gesichert werden? Dann sind Sie genau der Mensch, der das wieder geradebiegt. Als Monteur für verkehrstechnische Anlagen bei SWARCO V.S.M.…
Skills: Electrical Installation, Cable Trenching, Traffic Control Systems Installation, Traffic Light System Installation, Construction Site Securing
Bochum, North Rhine-Westphalia, Germany · On-site
Unternehmensbeschreibung Ampel steht schief? Verkehrsschild fehlt? Baustelle muss gesichert werden? Dann sind Sie genau der Mensch, der das wieder geradebiegt. Als Monteur für verkehrstechnische Anlagen bei SWARCO V.S.M.…
Skills: Electrical Installation, Cable Trenching, Traffic Control Systems Installation, Traffic Light Installation, Construction Site Securing
Berlin, Berlin, Germany · On-site
Unternehmensbeschreibung Ampel steht schief? Verkehrsschild fehlt? Baustelle muss gesichert werden? Dann sind Sie genau der Mensch, der das wieder geradebiegt. Als Monteur für verkehrstechnische Anlagen bei SWARCO V.S.M.…
Skills: Electrical Installation, Cable Trenching, Traffic Control Systems Installation, Construction Site Securing, Traffic Signal Installation
Denkendorf, Baden-Württemberg, Germany · On-site
Unternehmensbeschreibung Ampel steht schief? Verkehrsschild fehlt? Baustelle muss gesichert werden? Dann sind Sie genau der Mensch, der das wieder geradebiegt. Als Monteur für verkehrstechnische Anlagen bei SWARCO V.S.M.…
Skills: Electrical Installation, Cable Trenching, Traffic Control Systems Installation, Traffic Signal Installation, Construction Site Securing
Lampertheim, Hesse, Germany · On-site
Unternehmensbeschreibung Ampel steht schief? Verkehrsschild fehlt? Baustelle muss gesichert werden? Dann sind Sie genau der Mensch, der das wieder geradebiegt. Als Monteur für verkehrstechnische Anlagen bei SWARCO V.S.M.…
Skills: Electrical Installation, Cable Trenching, Traffic Control Systems Installation, Traffic Light System Installation, Construction Site Securing
Leipzig, Saxony, Germany · On-site
Unternehmensbeschreibung Sie stehen nicht auf Büroalltag, sondern lieber auf der Baustelle? Kabelsalat bringt Sie nicht aus der Ruhe und wenn irgendwo nichts mehr leuchtet, juckt es Ihnen direkt in den Fingern? Perfekt –…
Skills: Electrical Installation, Traffic Control Systems Installation, Traffic Light System Setup, Construction Site Securing, Cable Trenching
Berlin, Berlin, Germany · On-site
Unternehmensbeschreibung Sie stehen nicht auf Büroalltag, sondern lieber auf der Baustelle? Kabelsalat bringt Sie nicht aus der Ruhe und wenn irgendwo nichts mehr leuchtet, juckt es Ihnen direkt in den Fingern? Perfekt –…
Skills: Electrical Installation, Traffic Control Systems Installation, Traffic Light System Installation, Construction Site Securing, Cable Trenching
Kiel, Schleswig-Holstein, Germany · On-site
Unternehmensbeschreibung Sie stehen nicht auf Büroalltag, sondern lieber auf der Baustelle? Kabelsalat bringt Sie nicht aus der Ruhe und wenn irgendwo nichts mehr leuchtet, juckt es Ihnen direkt in den Fingern? Perfekt –…
Skills: Electrical Installation, Traffic Control Systems Installation, Traffic Light System Installation, Construction Site Securing, Cable Trenching
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Act as the first point of contact for EV drivers and charge point owners to provide support and basic technical assistance. Responsibilities include logging faults, managing driver registrations, and maintaining accurate performance records for the ChargePlace Scotland network.
Candidates should have experience in customer service and proficiency with Microsoft Office and digital communication tools. A proactive attitude and the ability to work a 24/7 shift rota are essential.
About SWARCO Smart Charging
At SWARCO Smart Charging, we shape the future of transport. As part of the global SWARCO Group, we develop cutting-edge technologies for intelligent, sustainable, and efficient mobility ecosystems worldwide. From advanced traffic management to EV charging, our work reduces congestion, enhances safety, and minimises environmental impact. Join our collaborative team, innovating for smarter, greener cities globally.
Customer Support Advisor – Smart Charging (Dundee)
What you will do
We have an exciting opportunity for outgoing, confident, and customer-focused individuals to join our growing Smart Charging team in Dundee. This team is the first point of contact for Electric Vehicle drivers and Charge Point Owners across the ChargePlace Scotland network.
Based at our Operations Centre within the Michelin Scotland Innovation Parc, you will provide customer support, basic technical assistance, and administrative coordination to ensure the smooth operation of the network. This is a shift-based role working an average of 37.5 hours per week on a rolling rota covering 24 hours a day, 7 days per week.
Full training and product knowledge will be provided, making this an excellent opportunity for candidates looking to develop within a growing and innovative industry.
As well as providing a competitive salary and benefits package, SWARCO actively runs employee opinion surveys as part of our drive to provide a comfortable and supportive working environment. We will support your development, and you will also receive:
• 33 days holiday (including bank holidays) pro rata
• Employer pension contributions
• Employee Assistance Programme
• Life assurance up to 6x salary
• Full training and development opportunities
• Experience in customer service (phone or face-to-face)
• Strong communication and interpersonal skills
• Experience using computers, telephones, and digital communication tools
• Competent in Microsoft Office packages
• Ability to multitask and prioritise workload
• Strong organisational and record-keeping skills
• Detail-focused and analytical approach
• Ability to work independently and as part of a team
• Motivated to learn new skills in a growing industry
• Positive, proactive “can-do” attitude
Desirable:
• Previous service centre or help desk experience
• Experience in a technical or support environment
Please apply by clicking on the apply button.
Applications are shortlisted on a rolling basis, and we reserve the right to interview and appoint before any advertised closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment. Applications received after the closing date will not be processed.
We have a responsibility to ensure that all employees are eligible to live and work in the UK, therefore successful candidates must have the right to work in the UK by the start of their employment and be able to commit to a long term permanent role. We are an equal opportunities employer.
Should we require recruitment agency involvement, we will contact our approved recruitment partners, and we would ask that you respect the relationships we have already built with these suppliers. If an agency submits an unsolicited CV to any partner or employee of our company, you should be aware that they have no authority to enter into an arrangement with you.
#LI-EW1
The Better Way. Every Day.
SHOWING THE WAY, WORLDWIDE. SWARCO ROAD MARKING SYSTEMS In 1969, we started out by manufacturing tiny reflective glass beads. Today, we have grown into the world’s largest systems provider for road markings. We make roads safer and save lives on a daily basis. Our high-quality products and services safely direct traffic flow from A to B, every day and night. On all roads, in any weather, and all from SWARCO. We prepare for the future by fusing knowledge with innovation at our Competence Center for Glass Technology and Marking Systems. Even with the advent of smart and autonomous driving, we continue to blaze the trail of premium road markings to the world. Jump in and drive with us; let’s find ideal road marking solutions together. SWARCO | The Better Way. Every Day.
Offices: Blattenwaldweg 8, Wattens, Tyrol 6112, AT · Industriestraße 10, Amstetten, Niederösterreich 3300, AT · Mühlgasse 86, Perchtoldsdorf, Niederösterreich 2380, AT · Täfernstrasse 16a, Dättwil, Aargau 5405, CH · 919 North James Campbell Blvd, Columbia, Tennessee 38401, US
The Better Way. Every Day.
SHOWING THE WAY, WORLDWIDE. SWARCO ROAD MARKING SYSTEMS In 1969, we started out by manufacturing tiny reflective glass beads. Today, we have grown into the world’s largest systems provider for road markings. We make roads safer and save lives on a daily basis. Our high-quality products and services safely direct traffic flow from A to B, every day and night. On all roads, in any weather, and all from SWARCO. We prepare for the future by fusing knowledge with innovation at our Competence Center for Glass Technology and Marking Systems. Even with the advent of smart and autonomous driving, we continue to blaze the trail of premium road markings to the world. Jump in and drive with us; let’s find ideal road marking solutions together. SWARCO | The Better Way. Every Day.
Offices: Blattenwaldweg 8, Wattens, Tyrol 6112, AT · Industriestraße 10, Amstetten, Niederösterreich 3300, AT · Mühlgasse 86, Perchtoldsdorf, Niederösterreich 2380, AT · Täfernstrasse 16a, Dättwil, Aargau 5405, CH · 919 North James Campbell Blvd, Columbia, Tennessee 38401, US
