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Jobs at Swann Animal Clinic (Now Hiring) — 1 open

Swann Animal Clinic logoSwann Animal Clinic

Pet Care & Client Concierge (Full-Time)

Amarillo, Texas, United States · On-site

$10/hr–$14/hr

Entry level

Description Sidekicks Stay & Play – Amarillo, TX Ready to make a positive impact on pets and their people? Sidekicks Stay & Play is looking for a reliable, compassionate, and detail-oriented team member to join our growi…

Skills: Pet Care, Client Service, Animal Behavior Monitoring, Scheduling, Database Management

Swann Animal Clinic logo

Pet Care & Client Concierge (Full-Time)

Swann Animal Clinic

Amarillo, Texas, United States • On-site

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Entry level

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  • $10/hr–$14/hr
  • Full-time
  • Bring Your Pet To Work, Career Advancement Opportunities
  • Posted 27d ago
  • ~40 hrs/week

Responsibilities

The role involves rotating between providing direct care and enrichment for pets and managing front-desk client concierge duties. Key tasks include monitoring animal health, scheduling services, and maintaining a clean facility.

Requirements

Candidates must be able to lift up to 45 lbs unassisted and be comfortable working directly with dogs and cats. Full-time availability, including rotating weekends and holidays, is required along with basic computer proficiency.

Full job description

Description

 Sidekicks Stay & Play – Amarillo, TX

Ready to make a positive impact on pets and their people? Sidekicks Stay & Play is looking for a reliable, compassionate, and detail-oriented team member to join our growing family. This full-time role combines hands-on pet care with excellent client service — perfect for someone who loves animals, enjoys a fast-paced environment, and thrives on teamwork. (And yes, you can bring your pet to work!)

 

About Us

Founded in 2021, Sidekicks Stay & Play was built to help pets live happier, healthier lives through enrichment and exceptional care. We believe that if we take great care of our team, they’ll take great care of our clients. Our culture is rooted in respect, growth, and creating positive experiences for everyone who walks through our doors (human or the furry kind).

 

About the Role

Our Pet Care & Client Concierge team ensures both pets and people have an outstanding experience. You’ll rotate between guest care and front desk duties — from monitoring playgroups and cleaning suites to greeting clients, checking pets in and out, and answering questions. You’ll also assist with enrichment activities, send daily report cards, and help maintain a clean, safe, and welcoming facility.

 

A Day in the Life

  • Provide care and enrichment for dogs and cats (feeding, watering, cleaning, playtime, administering medication)
     
  • Monitor guest health, behavior, and comfort
     
  • Greet clients, answer calls, schedule services, and check pets in/out using our computer system
     
  • Create estimates, collect forms, and maintain an organized database.
     
  • Keep the lobby and play areas tidy and inviting
     
  • Take and upload photos for client report cards
     
  • Assist with baths or grooming prep as needed
     
  • Collaborate with your team to ensure an excellent guest and client experience

Requirements

 

What We’re Looking For

Hard Skills

  • Ability to stand, bend, and lift 45 lbs. unassisted (up to 100 lbs. assisted)
  • Comfortable with cleaning and working directly with dogs and cats 
  • Reliable transportation and full-time availability, including weekends and holidays (we rotate both) 
  • Able to use complex computer and phone systems
     

Soft Skills

  • Dependable, proactive communicator
  • Empathetic and people-focused — you must love both pets and their owners
  • Coachable, eager to learn, and team-oriented
  • Strong attention to detail and time management 
  • Problem solver with a positive attitude

 

Schedule & Pay

  • Average 35-45 hours/week (rotating weekends and holidays)
  • Typical shifts: 5am–2pm, 7am-6p, 9am–8pm, 11am–8pm, or 2pm–10pm
  • Pay range: $10–$14/hr, based on experience and availability

 

Growth Opportunities

This position offers long-term career potential in pet care, client relations, and leadership. As part of the Sidekicks and Swann Animal Clinic family, opportunities for advancement in animal care and veterinary medicine are available for the right candidate.

 

How to Apply

Please submit your résumé and answer all application questions. Incomplete applications will not be considered. Selected candidates will be invited to a 15-minute virtual meet-and-greet, followed by a working interview to tour our facility and meet the team.

Related keywords

Pet CareClient ConciergeAnimal EnrichmentVeterinary MedicineGuest CareAnimal BehaviorCustomer ServiceFacility MaintenanceReport CardsAnimal Clinic

About Swann Animal Clinic

LinkedInVisit site

WE TREAT YOUR PET AS IF THEY WERE ONE OF OUR OWN.

Industry
Veterinary Services
Company size
51-200 employees
Founded
1972
Headquarters
Amarillo, Texas
LinkedIn followers
45

Swann Animal Clinic is a full-service hospital here to serve the needs of our clients and patients with the best care possible.

Offices: 3102 SW 45TH AVE, Amarillo, Texas 79110, US · 6204 Hillside Rd, Amarillo, Texas 79109, US

Animal FeedHealth CareWellnessPet
View all jobs at Swann Animal Clinic

About Swann Animal Clinic

LinkedInVisit site

WE TREAT YOUR PET AS IF THEY WERE ONE OF OUR OWN.

Industry
Veterinary Services
Company size
51-200 employees
Founded
1972
Headquarters
Amarillo, Texas
LinkedIn followers
45

Swann Animal Clinic is a full-service hospital here to serve the needs of our clients and patients with the best care possible.

Offices: 3102 SW 45TH AVE, Amarillo, Texas 79110, US · 6204 Hillside Rd, Amarillo, Texas 79109, US

Animal FeedHealth CareWellnessPet
View all jobs at Swann Animal Clinic

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