Richmond, Missouri, United States · On-site
$25/hr–$30/hr
Essential Functions: Works with customers and internal departments to facilitate order processing, shipment coordination, and resolution of customer requests. Customer Account Management Serve as primary point of contact…
Skills: Customer account management, Order processing, Shipping logistics, Invoicing, Accounts receivable
Richmond, Missouri, United States · On-site
$120k–$140k/yr
Position Summary: This position is responsible for developing, instituting, and overseeing all aspects of Environmental, Health, Safety and Corporate Compliance. This includes but is not limited to ensuring the company c…
Skills: Environmental compliance, Health and safety management, Regulatory reporting, Process safety management, Hazardous waste management
Maple Shade Township, New Jersey, United States · Remote OK
$70k–$90k/yr
Compensation: Base Compensation Range: $70,000 - $90,000 Uncapped earnings potential - get paid for your performance! Outside Sales Reps that completed their first year average over $135K, with our top rookies earning ov…
Skills: B2B sales, Salesforce, ZoomInfo, Microsoft 365, Project management
Fort Wayne, Indiana, United States · On-site
$16/hr–$19/hr
Responsible for processing inbound returns from the field of warehouse materials, including cutting back product, paperwork, scanning, skid wrapping, and forklift operation to move materials. Essential Functions Processe…
Skills: Forklift operation, Warehouse operations, Material handling, Inventory processing, Hazardous waste handling
Atlanta, Georgia, United States · On-site
$60k–$75k/yr
Essential Functions: Handles all technical inquiries from field personnel, Sales, CMG, and IMGInvestigate field issues to ensure cause is understood and repair method is sound. Manages QA-22 system for the region, determ…
Skills: Technical support, Quality assurance, Data analysis, Onsite training, Site evaluation
Maple Shade Township, New Jersey, United States · Remote OK
$70k–$90k/yr
Compensation: Base Compensation Range: $70,000 - $90,000 Uncapped earnings potential - get paid for your performance! Employee Benefits: Stonhard invests in our people - 401K matching AND a 100% company sponsored pension…
Skills: B2B sales, Construction sales, Industrial sales, Commercial sales, Oral communication
Maple Shade Township, New Jersey, United States · On-site
$90k–$100k/yr
A Cross-Functional role responsible for overseeing projects, creating or updating processes, and assisting in resolving facility issues through our New Jersey Operations facilities. This position will possibly support ou…
Skills: Process engineering, Project management, Lean, Six sigma, Data analysis
Cherry Hill Township, New Jersey, United States · On-site
$60k–$65k/yr
Primarily responsible for lab testing and field trials for new product development, field training of TM’s and installers on product installations and system set up and maintenance. Also acts as a technical liaison for f…
Skills: Lab Testing, Field Trials, Product Development, Technical Training, Market Research
Maple Shade Township, New Jersey, United States · On-site
$27/hr–$32/hr
Responsible for the efficient movement of product between manufacturing, warehouse and vendor locations. Essential Functions Transfers finished goods materials and packing supplies between manufacturing and warehouse loc…
Skills: CDL Driving, Forklift Operation, Material Transport, Loading And Unloading, Hazmat Handling
Cherry Hill Township, New Jersey, United States · On-site
$22/hr–$27/hr
The Logistics Coordinator is responsible for the physical and administrative tasks involved in the shipping, receiving, storing, distributing and order fulfillment of merchandise, products, materials, parts, supplies and…
Skills: MRP/ERP Systems, Supply Chain Planning, Inventory Management, Logistics Coordination, Distribution Planning
Las Vegas, Nevada, United States · Hybrid
$70k–$90k/yr
Compensation: Base Compensation Range: $70,000 - $90,000 Uncapped earnings potential - get paid for your performance! Outside Sales Reps that completed their first year average over $135K, with our top rookies earning ov…
Skills: B2B Sales, Project Management, Salesforce CRM, ZoomInfo, Microsoft 365
Oklahoma City, Oklahoma, United States · Hybrid
$70k–$90k/yr
Compensation: Base Compensation Range: $70,000 - $90,000 Uncapped earnings potential - get paid for your performance! Outside Sales Reps that completed their first year average over $135K, with our top rookies earning ov…
Skills: B2B Sales, Project Management, Salesforce CRM, ZoomInfo, Microsoft 365
Indianapolis, Indiana, United States · Hybrid
$70k–$90k/yr
Compensation: Base Compensation Range: $70,000 - $90,000 Uncapped earnings potential - get paid for your performance! Outside Sales Reps that completed their first year average over $135K, with our top rookies earning ov…
Skills: B2B Sales, Project Management, Salesforce CRM, ZoomInfo, Microsoft 365
Denver, Colorado, United States · Hybrid
$70k–$90k/yr
Compensation: Base Compensation Range: $70,000 - $90,000Uncapped earnings potential - get paid for your performance!Rookie On-Target Bonus Range: $10,000 - $20,000 Veteran (Year 2+) On-Target Bonus Range: $30,000 - $50,0…
Skills: Inside Sales, Construction Bidding, Takeoff Software, Salesforce CRM, ZoomInfo
Chicago, Illinois, United States · Hybrid
$70k–$90k/yr
Compensation: Base Compensation Range: $70,000 - $90,000Uncapped earnings potential - get paid for your performance!Rookie On-Target Bonus Range: $10,000 - $20,000 Veteran (Year 2+) On-Target Bonus Range: $30,000 - $50,0…
Skills: Inside Sales, Construction Bidding, Takeoff Software, Salesforce CRM, ZoomInfo
Denver, Colorado, United States · On-site
Essential Functions: Develops and implements Stonhard’s Four Phase Sales Training Program for all new Territory Managers in their first two years with the organization.The Training & Development Manager will identify, im…
Skills: Sales Training, Instructional Design, Coaching, Project Management, Value Based Selling
Denver, Colorado, United States · On-site
$85k–$95k/yr
Essential Functions: Presents and promotes Stonhard/Liquid Elements products and services to architectural, design and engineering firms with a specific geographic region. Works with Design Build construction firms. Main…
Skills: Sales, Architectural Design, Engineering, Presentation Skills, Salesforce
New York, New York, United States · Hybrid
$70k–$90k/yr
Compensation: Base Compensation Range: $70,000 - $90,000 Uncapped earnings potential - get paid for your performance! Outside Sales Reps that completed their first year average over $135K, with our top rookies earning ov…
Skills: B2B Sales, Project Management, Salesforce CRM, ZoomInfo, Microsoft 365
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The Customer Support Specialist manages the full order lifecycle, including order entry, shipment coordination, invoicing, and customer account maintenance. They serve as the primary point of contact for customers while collaborating with internal warehouse and production teams to ensure timely service.
Candidates must have a High School Diploma and at least 5 years of experience in an office environment. Proficiency in Microsoft Office and knowledge of manufacturing industry practices are required, along with strong organizational and communication skills.
Customer Account Management
Order Management & Processing
Shipping & Logistics Coordination
Invoicing & Accounts Receivable Support
Customer Performance & Activity Monitoring
Customer Issue & Quality Complaint Intake
Front Office & General Support
Purchasing & Administrative Support
Additional Responsibilities
Minimum education and experience: High School Diploma and 5 years’ experience in an office environment and relevant experience as described.
Specialized technical/aptitude experience: Ability to listen and interpret customer needs.
Knowledge of commonly used concepts, practices, and procedures within the manufacturing industry.
Demonstrated comprehensive knowledge of office and facilities coordination and basic leadership and management knowledge.
Ability to prioritize workflow and organize diverse material and ability to handle multiple, competing and changing priorities; ability to perform effectively without supervision and within established time limits and ongoing deadlines.
Ability to interact and communicate effectively and professionally verbally and in writing, and to provide exceptional service internally and externally.
Demonstrated ability to problem solve and execute job related tasks and project responsibilities independently, exercising judgment in the areas of customer relations, shipping logistics and handling of materials.
Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
Relevant computer skills for this position include knowledge and experience with Microsoft Office applications; experience using LN preferred.
Displays adaptability in learning the use of relevant software and displays comprehension of fundamental computer practices and database management.
Outstanding interpersonal relationship building and employee coaching and development skills.
Benefits and Compensation:
The pay range for this role is $25.00- $30.00. Please note all pay ranges are broadly stated, and any final offer is dependent on factors such as location, direct experience, market guidance, internal equity, among other qualifying criteria permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan and continuing education.
Floors. Walls. Linings.
Stonhard is the unprecedented leader in manufacturing and installing high-performance seamless floor, wall, and lining systems and has been for more than a century. Stonhard’s resinous, durable, easy-to-clean floors, walls, and protective lining systems are engineered to perform in both industrial and commercial environments without sacrificing design and innovative vision. Liquid Elements is Stonhard's luxury brand of seamless flooring, offering extraordinary, artfully poured floors for commercial spaces such as workplace environments, universities, hotels, restaurants, stadiums, showrooms, and retail spaces, with an extensive range of finishes, colors, and custom looks. Stonhard has unparalleled products that provide easy maintenance and come in progressive and customized designs, all with a single-source warranty that covers both installation and products. From start to finish, our 300 territory managers, project engineers, and installation teams worldwide, work with you at the local level on design specifications, project management, final walk through, and service after the sale. Experience The Stonhard Difference! Stonhard is an ISO-9001 Registered Company. 800.257.7953 www.stonhard.com
Offices: 1000 E Park Ave, Maple Shade, New Jersey 08052, US
Floors. Walls. Linings.
Stonhard is the unprecedented leader in manufacturing and installing high-performance seamless floor, wall, and lining systems and has been for more than a century. Stonhard’s resinous, durable, easy-to-clean floors, walls, and protective lining systems are engineered to perform in both industrial and commercial environments without sacrificing design and innovative vision. Liquid Elements is Stonhard's luxury brand of seamless flooring, offering extraordinary, artfully poured floors for commercial spaces such as workplace environments, universities, hotels, restaurants, stadiums, showrooms, and retail spaces, with an extensive range of finishes, colors, and custom looks. Stonhard has unparalleled products that provide easy maintenance and come in progressive and customized designs, all with a single-source warranty that covers both installation and products. From start to finish, our 300 territory managers, project engineers, and installation teams worldwide, work with you at the local level on design specifications, project management, final walk through, and service after the sale. Experience The Stonhard Difference! Stonhard is an ISO-9001 Registered Company. 800.257.7953 www.stonhard.com
Offices: 1000 E Park Ave, Maple Shade, New Jersey 08052, US
