Woodbury, New York, United States · On-site
Job Description We are a leading home services provider, and due to our continued growth we are looking for knowledgeable and reliable individuals to serve as Credit Representatives. You will be responsible for collectin…
Skills: Debt collection, Negotiation, Customer service, Communication, Active listening
Newtown, Pennsylvania, United States · On-site
The Customer Service Manager will lead a high performing team consisting of approximately 3-5 direct reports and 30+ indirect reports. This role is responsible for mentoring and developing Supervisors, managing workflow …
Skills: Team Leadership, Mentoring, Workflow Management, Process Optimization, Performance Management
Woodbury, New York, United States · On-site
$22/hr–$24/hr
We are a leading home services provider looking for an organized, motivated person to join our corporate HR team. This is a hands-on role supporting recruiting, onboarding, and day-to-day HR operations, a strong step for…
Skills: Data Entry, Recordkeeping, Sourcing, Onboarding, Resume Screening
Newtown, Pennsylvania, United States · On-site
This position will have responsibility for creating and delivering learning solutions and programs for our Inside/outside sales team. This position will also be responsible for conducting 1:1 sessions with inside/outside…
Skills: Sales Training, Instructional Design, Presentation Skills, Leadership, Project Management
Woodbury, New York, United States · On-site
Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due…
Skills: Scheduling, Dispatching, Active Listening, Communication, Problem Solving
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The Credit Representative is responsible for collecting outstanding account receivables on residential accounts through inbound and outbound calls. They will negotiate payment arrangements, process payments, and maintain accurate credit files within the billing system.
Candidates should have 1-2 years of experience in a customer-facing role and possess strong negotiation and communication skills. The ability to work effectively in a team environment and handle pressure is essential for this position.
Job Description
We are a leading home services provider, and due to our continued growth we are looking for knowledgeable and reliable individuals to serve as Credit Representatives. You will be responsible for collecting outstanding account receivables on residential accounts. You must have good negotiation skills as well as the ability to think outside the box in order to work out suitable payment arrangements.
We offer competitive compensation and benefits as well as overtime opportunities. You will also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make, and if you meet our qualifications, we want to talk with you!
Job Responsibilities
As a Credit Representative, you will be responsible for collecting outstanding account receivables on residential accounts. Additionally, you will take incoming calls from our customers as well as making outbound customer calls. Above all, you will use your communication and active listening skills to provide customers with exceptional customer service.
Your specific duties in this role will include:
Job Requirements:
As a Credit Representative, you must be pleasant, professional and possess the ability to function equally well in both a team environment and independently. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customer and co-workers.
Specific qualifications in this role will include:
Benefits
As a Credit Representative, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success, and so, we are committed to your professional development. As we continue to grow, we will need more good people just like you, and you will find opportunities for advancement to roles of greater responsibility with us.
Build a rewarding career with an industry leader!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace
Star Group is a leading energy and related home services provider specializing in the sale of home heating products and services to residential and commercial customers. We also service and sell air conditioning equipment and provide home security, plumbing and appliance services. We are the nation's largest retail distributor of home heating oil, based upon sales volume, operating throughout the Northeast and Mid-Atlantic. Also over the last several years we have significantly grown our propane business. Currently we operate in 19 states, as well as the District of Columbia. Star Group is a publically traded company on the New York Stock Exchange, Inc. ("NYSE"), under the symbol "SGU”. Operating via a decentralized network of local operations, our success has grown via a diverse collection of brands. Many of our operations started out as family owned businesses that joined the Star Group family by way of acquisition. Our focus continues to be providing a superior customer experience at all points of contact to our customers and increasing our revenue generation and market share by geographic expansion and product diversification. As we move forward we continue to grow the services we provide, reinforcing our position as a premier home services provider.
Offices: 1000 Woodbury Rd, Woodbury, NY 11797, US
Star Group is a leading energy and related home services provider specializing in the sale of home heating products and services to residential and commercial customers. We also service and sell air conditioning equipment and provide home security, plumbing and appliance services. We are the nation's largest retail distributor of home heating oil, based upon sales volume, operating throughout the Northeast and Mid-Atlantic. Also over the last several years we have significantly grown our propane business. Currently we operate in 19 states, as well as the District of Columbia. Star Group is a publically traded company on the New York Stock Exchange, Inc. ("NYSE"), under the symbol "SGU”. Operating via a decentralized network of local operations, our success has grown via a diverse collection of brands. Many of our operations started out as family owned businesses that joined the Star Group family by way of acquisition. Our focus continues to be providing a superior customer experience at all points of contact to our customers and increasing our revenue generation and market share by geographic expansion and product diversification. As we move forward we continue to grow the services we provide, reinforcing our position as a premier home services provider.
Offices: 1000 Woodbury Rd, Woodbury, NY 11797, US
