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Southern Immediate Care logoSouthern Immediate Care

Patient Encounter Representative/Administrative Assistant

Huntsville, Alabama, United States · On-site

Entry level

Benefits: Health insurance Paid time off Dental insurance Under general supervision and according to established policies and procedures, the Patient Encounter Representative/Administrative Assistant provides a variety o…

Skills: Patient Scheduling, Insurance Verification, Medical Billing, Patient Coordination, Revenue Reconciliation

Southern Immediate Care logo

Patient Encounter Representative/Administrative Assistant

Southern Immediate Care

Huntsville, Alabama, United States • On-site

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Entry level

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  • Full-time
  • Health Insurance, Paid Time Off, Dental Insurance
  • Posted 26d ago
  • ~40 hrs/week

Responsibilities

The role manages front-office clinic operations, including patient check-in/out, scheduling, and greeting visitors. It also involves handling insurance verification, collecting payments, and maintaining patient records.

Requirements

The candidate must be able to perform clerical duties related to clinic revenue and patient demographics. They should be capable of maintaining confidentiality and supporting a professional, patient-centered environment.

Full job description

Benefits:
  • Health insurance
  • Paid time off
  • Dental insurance
Under general supervision and according to established policies and procedures, the Patient Encounter Representative/Administrative Assistant provides a variety of specialized services in support of the operations of the assigned clinic. This position may check in scheduled and walk-in patients, answer telephones and route calls, enter and update demographic and insurance information, scan required documentation into patient charts and other administrative duties, check patients out of the clinic, assist with patient follow-up, and perform clerical duties related to the collection, deposit, reconciliation, and recording of clinic revenue.

o Essential Duties and Responsibilities include the following. Other duties may be assigned:
o Welcoming and greeting patients and visitors in person and by telephone, answering inquiries, and routing calls appropriately.
o Scheduling new, recurring, and walk-in patients in person or by telephone while supporting provider schedules and clinic flow.
o Checking patients in and out for appointments, completing front office tasks, and assisting with patient follow-up as needed.
o Obtaining, recording, updating, and scanning patient demographic, insurance, and required documentation into patient charts.
o Verifying insurance, copays, deductibles, and co-insurance; collecting and recording patient payments; and properly allocating payments in accordance with billing procedures.
o Balancing and reconciling revenue against posted payments, including logging and batching credit card receipts and running daily credit card reports as assigned.
o Maintaining patient confidentiality and protecting personal, financial, and health information in accordance with applicable privacy requirements and office policies.
o Maintaining the reception area, assisting patients in distress or during emergencies, and supporting a professional, patient-centered environment.
o Maintaining business office inventory and equipment by monitoring supplies and communicating supply needs appropriately.
o Supporting social media management, marketing, community outreach, and other office administrative tasks as assigned.
o Assisting with training current staff and new hires on day-to-day clinic flow and front office processes when requested.
o Following established policies and procedures, reporting needed changes, contributing to team goals, and performing other related duties as assigned.

Related keywords

Patient EncounterHealthcare AdministrationInsurance VerificationCopaysDeductiblesCo-insurancePatient ChartsMedical OfficeRevenue CyclePatient ConfidentialityClinic FlowFront Office ProcessesCommunity OutreachSocial Media Management

About Southern Immediate Care

LinkedInVisit site

We provide care on demand for our patients. Our care includes urgent care, primary care and occupational medicine.

Industry
Medical Practices
Company size
51-200 employees
Founded
2016
Headquarters
Anniston, AL
LinkedIn followers
306

Southern Immediate Care was founded because of a desire to invest in the lives of our team and develop an outstanding culture in order to allow our team to grow and develop into the individuals they desire to become. This is based on God's commandments to first love Him then love one another. The investment into the lives of people will translate into exceptional patient care, a positive patient experience and the personal growth of our team members.

Offices: 4100 McClellan Boulevard, Anniston, AL 36201, US · 956 Gilbert Ferry Rd SE, Attalla, Alabama 35954, US · 150 Tompkins St, Heflin, Alabama 36264, US · 104 Chelsea Point Dr, Chelsea, Alabama 35043, US · 1575 Montgomery Hwy, Hoover, Alabama 35226, US

Urgent CareOccupational MedicinePrimary CareInternal MedicineImmediate CareWalk-In ClinicPediatricsand Family MedicineHealth CareGenetics
View all jobs at Southern Immediate Care

About Southern Immediate Care

LinkedInVisit site

We provide care on demand for our patients. Our care includes urgent care, primary care and occupational medicine.

Industry
Medical Practices
Company size
51-200 employees
Founded
2016
Headquarters
Anniston, AL
LinkedIn followers
306

Southern Immediate Care was founded because of a desire to invest in the lives of our team and develop an outstanding culture in order to allow our team to grow and develop into the individuals they desire to become. This is based on God's commandments to first love Him then love one another. The investment into the lives of people will translate into exceptional patient care, a positive patient experience and the personal growth of our team members.

Offices: 4100 McClellan Boulevard, Anniston, AL 36201, US · 956 Gilbert Ferry Rd SE, Attalla, Alabama 35954, US · 150 Tompkins St, Heflin, Alabama 36264, US · 104 Chelsea Point Dr, Chelsea, Alabama 35043, US · 1575 Montgomery Hwy, Hoover, Alabama 35226, US

Urgent CareOccupational MedicinePrimary CareInternal MedicineImmediate CareWalk-In ClinicPediatricsand Family MedicineHealth CareGenetics
View all jobs at Southern Immediate Care

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