Boston, Massachusetts, United States · Hybrid
Description SoftBank Robotics America is looking for a hands-on IT Systems Administrator to own day-to-day IT operations for our ~60-person organization. This is a foundational role for someone who takes pride in keeping…
Skills: IT support, Systems administration, Mac environment support, SaaS administration, Identity and access management
Boston, Massachusetts, United States • Hybrid
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The role involves managing day-to-day IT operations, including device provisioning, SaaS administration, and vendor management. You will also partner with the Product and Engineering teams to implement process improvements and light automation.
Candidates should have 3 to 5 years of experience in IT support or systems administration with strong proficiency in Mac environments. Excellent communication skills and experience managing SaaS tools and vendor relationships are essential.
Description
SoftBank Robotics America is looking for a hands-on IT Systems Administrator to own day-to-day IT operations for our ~60-person organization. This is a foundational role for someone who takes pride in keeping IT running smoothly, communicates well with non-technical teammates, and is curious about how tools and workflows can be made smarter over time.
You will be the primary IT resource for our team, supporting everything from laptop setup and account provisioning to SaaS administration and vendor management. Beyond the day-to-day, you will have the opportunity to partner with our Product and Engineering team on process improvements and light automation work as our internal tooling continues to evolve.
This role operates within a global IT structure. While you will be the primary IT resource for SBRA, you will work closely with our corporate IT team based in Japan who manage globally standardized tools and infrastructure. Strong communication and relationship-building across time zones is an important part of this role.
This role is based in Boston in a hybrid capacity and reports to the Director of Technical Product and Engineering.
Key Responsibilities
Requirements
Preferred Qualifications
What Success Looks Like
We offer a highly competitive benefits package that includes:
SoftBank Robotics America is an equal opportunity employer and is committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable law.
Leveraging the most relevant technology portfolio in the world to help clients realize best-run service operations
SoftBank Robotics America (SBRA) is the North American arm of SoftBank Robotics, driving technology forward by becoming a worldwide leader in robotics solutions. Headquartered in San Francisco, SBRA is a trusted partner and robot integrator that helps clients think beyond the technology, to incorporate the people and processes that solve the most pressing challenges and deliver best run operations. SBRA brings value and relevancy to senior living, hospitality, aviation, class A office space, multi-family, education, facilities management, and commercial cleaning. The goal is to develop a strong partnership and foundation for automation that will realize maximum strategic value on the investment in robotics.
Offices: 2 Embarcadero Center, 8th Floor, San Francisco, California 94111, US
Leveraging the most relevant technology portfolio in the world to help clients realize best-run service operations
SoftBank Robotics America (SBRA) is the North American arm of SoftBank Robotics, driving technology forward by becoming a worldwide leader in robotics solutions. Headquartered in San Francisco, SBRA is a trusted partner and robot integrator that helps clients think beyond the technology, to incorporate the people and processes that solve the most pressing challenges and deliver best run operations. SBRA brings value and relevancy to senior living, hospitality, aviation, class A office space, multi-family, education, facilities management, and commercial cleaning. The goal is to develop a strong partnership and foundation for automation that will realize maximum strategic value on the investment in robotics.
Offices: 2 Embarcadero Center, 8th Floor, San Francisco, California 94111, US
