Ottawa, Ontario, Canada · On-site
$56k–$68k/yr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: The Front …
Skills: Retail Management, Staff Leadership, Financial Acumen, Labour Scheduling, Performance Management
Toronto, Ontario, Canada · On-site
$60k–$83k/yr
Location: 243 Consumers Road, Toronto, Ontario, M2J 4W8 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and suppor…
Skills: Pricing Analytics, Category Analytics, Retail Analytics, Merchandising, Revenue Management
Wolfville, Nova Scotia, Canada · On-site
$18/hr–$20/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To assist …
Skills: Customer Service, Prescription Dispensing, Data Entry, Third Party Billing, Organization Skills
Tillsonburg, Ontario, Canada · On-site
$22/hr–$26/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To assist …
Skills: Retail Management, Labour Scheduling, Inventory Management, Staff Mentorship, Financial Acumen
Ottawa, Ontario, Canada · On-site
$18/hr–$20/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To maximiz…
Skills: Cosmetics Sales, Customer Service, Makeup Application, Skincare Consultation, Consultative Selling
Abbotsford, British Columbia, Canada · On-site
$20/hr–$29/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To assist …
Skills: Customer Service, Prescription Dispensing, Data Entry, Third Party Billing, Pharmacy Systems
Brampton, Ontario, Canada · On-site
$48/hr–$63/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage …
Skills: Pharmacy Management, Patient Counselling, Prescription Dispensing, Inventory Management, Customer Service
Brampton, Ontario, Canada · On-site
$18/hr–$20/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To maximiz…
Skills: Cosmetics Selling, Customer Service, Makeup Application, Skincare Consultation, Consultative Selling
Rosemère, Quebec, Canada · On-site
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage …
Skills: Pharmacy Management, Patient Counseling, Prescription Dispensing, Inventory Management, Customer Service
Mississauga, Ontario, Canada · On-site
$48/hr–$63/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage …
Skills: Pharmacy Management, Patient Counselling, Medication Dispensing, Inventory Management, Customer Service
Aurora, Ontario, Canada · On-site
$18/hr–$20/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To maximiz…
Skills: Cosmetics Sales, Customer Service, Makeup Application, Skincare Consultation, Consultative Selling
Richmond Hill, Ontario, Canada · On-site
$25/hr–$33/hr
Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague. Location: 100 East Beaver Creek Road, Richm…
Skills: Prescription Checking, Legal Compliance, Narcotic Reconciliation, Patient Privacy, Organizational Skills
Niagara Falls, Ontario, Canada · On-site
$60/hr–$70/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage …
Skills: Pharmacy Management, Patient Counselling, Medication Dispensing, Inventory Management, Customer Service
Hamilton, Ontario, Canada · On-site
$17/hr–$18/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? What you'll Do: Ens…
Skills: Driving, Payment Collection, Time Management, Physical Strength, Reliability
Niagara Falls, Ontario, Canada · On-site
$17/hr–$20/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? DUTIES & RESPONSIBI…
Skills: Merchandising, Inventory Management, Receiving, Customer Service, PDT Systems
Etobicoke, Ontario, Canada · On-site
$18/hr–$20/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: Managing t…
Skills: Staff Training, Loss Prevention, Customer Service, Merchandising, Problem Solving
Windsor, Ontario, Canada · On-site
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To provide…
Skills: Customer Service, Cash Handling, Merchandising, Loss Prevention, Inventory Control
Ottawa, Ontario, Canada · On-site
$17/hr–$20/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? DUTIES & RESPONSIBI…
Skills: Merchandising, Inventory Management, Receiving, Customer Service, PDT Systems
Kingston, Ontario, Canada · On-site
$17/hr–$18/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To assist …
Skills: Customer Service, Prescription Dispensing, Data Entry, Third Party Billing, Organization Skills
Essex, Ontario, Canada · On-site
$17/hr–$22/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? DUTIES & RESPONSIBI…
Skills: Merchandising, Inventory Management, Receiving, Customer Service, PDT Systems
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Responsible for managing the overall performance of the front store, including cosmetics and all non-pharmacy areas. Leads staff in delivering excellent customer service while managing financial resources and operational procedures to achieve store objectives.
Requires a minimum of 5 years of previous retail management experience with a demonstrated ability to drive business and lead teams. Must possess strong financial acumen, superior communication skills, and the ability to manage labour productivity.
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Why this role is important?
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. The Front Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are achieved.
Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
Manages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity
Ensures staffing levels are adequate to effectively operate the business
Complies with Human Resources Standards
Hires and/or supports hiring for all departments, excluding Pharmacy
Maintains wage administration within SLPH guidelines
Conducts probationary reviews for new hires and annual staff performance reviews
Manages staff performance through ongoing coaching, action planning, and follow-up
Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values
Analyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring Report
Meets period, quarterly and annual targets
Sets individual goals for departments to motivate employees and ensures goals are met
Develops and executes strategies to improve business efficiency at the store
Planning, Judgement and Decision Making
Planning and preparation for Inventory Management
Use judgment and decision making skills to control expenses
Provides effective leadership and ongoing mentorship and ensures development of all staff
Efficient time management skills
Able to prioritize activities quickly in response to changing initiatives
Effective organization and planning skills
Previous retail management experience for a minimum of 5 years
Demonstrated ability to drive the business, lead by example and support corporate programs
Works effectively with management team
Superior interpersonal, coaching and communication skills
Strong business and financial acumen
Strong relationship builder with key internal and external agencies
J2WRTL
J2WFSM
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Hiring Range / Échelle salariale à l’embauche :$56,000.00 - $67,500.00 / 56.000,00$ - 67.500,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for a newly created position. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste nouvellement créé. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.
#EN
#FS #SDMR #ONBuilt on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for 50 years. What was once a small pharmacy in Toronto has grown into an organization of over 1,200 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained true to our belief that the personal satisfaction of each and every customer is at the root of our success - and it can only be ensured by the commitment of people who realize that success is built one customer at a time.
Offices: Toronto, Ontario, CA
Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for 50 years. What was once a small pharmacy in Toronto has grown into an organization of over 1,200 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained true to our belief that the personal satisfaction of each and every customer is at the root of our success - and it can only be ensured by the commitment of people who realize that success is built one customer at a time.
Offices: Toronto, Ontario, CA
