California, United States · Remote OK
$168k–$270k/yr
Ready to be a Titan? ServiceTitan strives to be the best place our Titans have ever worked, so they can do the best work they’ve ever done. The Experience Design (XD) team is central to this mission. We solve real world …
Skills: UX Design, Interaction Design, Visual Design, Prototyping, User Research
Yerevan, Armenia · On-site
Ready to be a Titan? As the Associate, Facilities, you will support company operations in our Armenia office. We take our culture very seriously here at ServiceTitan and are proud of making it an integral part of the ove…
Skills: Office Coordination, Decision Making, Project Management, Multitasking, Time Management
California, United States · Remote OK
$105k–$168k/yr
Ready to be a Titan? As a Customer Success Manager, Strategic Accounts, you’ll manage the long-term success of ServiceTitan’s largest customers, our strategic accounts (franchise systems and select multi-location enterpr…
Skills: Account Management, Project Management, Customer Success, Product Adoption, Data Analysis
California, United States · Remote OK
$272k–$436k/yr
Ready to be a Titan? ServiceTitan is the leading software platform for the trades, providing cloud-based solutions for managing and growing home and commercial service businesses. We are passionate about bringing innovat…
Skills: Product Management, B2B SaaS Leadership, Accounting Domain Expertise, GL Structures, AP/AR Workflows
California, United States · Remote OK
$87k–$139k/yr
Ready to be a Titan? As a Customer Success Manager, Enterprise – Max, you will manage a curated portfolio of strategic, growth-oriented customers enrolled in Max. You will serve as the executive-facing strategic advisor,…
Skills: Account Management, Enterprise Customer Success, Strategic Consulting, Executive Communication, Data Analysis
Yerevan, Armenia · On-site
Ready to be a Titan? Executive and Premium Escalation Associate Specialists are key members of the Global Support and Services Organization, acting as subject matter experts who bring a unique skill in supporting the Ser…
Skills: Technical Troubleshooting, Case Management, Customer Relationship Management, Conflict De-escalation, Critical Thinking
Yerevan, Armenia · On-site
Ready to be a Titan? As a Senior Software Engineer will be part of the engineering team at ServiceTitan to help improve our products and build new ones. This is an exciting role for an engineer to come in and lead the ma…
Skills: C#, .NET, ASP.NET MVC, Web APIs, SQL Server
California, United States · Remote OK
$126k–$202k/yr
Ready to be a Titan? At ServiceTitan, we accompany our customers every step of the way, from the moment they join us to every milestone of their growth. Our work impacts real people doing real work, and we take that resp…
Skills: People Management, Customer Success, Account Management, SaaS, Enterprise Account Management
Texas, United States · Remote OK
$114k–$183k/yr
Ready to be a Titan? ServiceTitan is looking for a Senior Integration Developer to design, build, and maintain enterprise-class integrations and automation workflows. This role is a key member of the Integration/Automati…
Skills: Workato, MuleSoft, API Design, REST, SOAP
Bengaluru, Karnataka, India · On-site
Ready to be a Titan? ServiceTitan is looking for a Senior Integration Developer to design, build, and maintain enterprise-class integrations and automation workflows. This role is a key member of the Integration/Automati…
Skills: Workato, MuleSoft, API Design, REST, SOAP
California, United States · Remote OK
$185k–$297k/yr
Ready to be a Titan? ServiceTitan strives to be the best place our Titans have ever worked, so they can do the best work they’ve ever done. The Experience Design (XD) team is central to this mission. We solve real world …
Skills: Product Design, Team Leadership, User Research, Interface Design, Prototyping
Texas, United States · Remote OK
$153k–$245k/yr
Ready to be a Titan? ServiceTitan is looking for a Lead Salesforce Engineer to join our team. In this role, you'll own the architecture, development, and ongoing evolution of our Salesforce platform — with a deep focus o…
Skills: Salesforce CPQ, Salesforce Billing, Apex, Lightning Web Components, Salesforce Flow
Bengaluru, Karnataka, India · Remote OK
Ready to be a Titan? ServiceTitan is looking for a Workday Integration Developer to build and maintain an enterprise-class automation platform. This platform will power the key processes in Human Resources and Finance. T…
Skills: Workday Studio, Workday HCM, Workday Finance, Workato, Zapier
Bengaluru, Karnataka, India · On-site
Ready to be a Titan? ServiceTitan's Finance Business Technology (Finance BT) team is looking for a Workday Engineer, Financials to join our Bangalore office as a dedicated production support partner for our Procure-to-Pa…
Skills: Workday Financials, Procure-to-Pay (P2P), Record-to-Report (R2R), Jira, Workday Security
Bengaluru, Karnataka, India · On-site
About the Role Ready to be a Titan? Play a pivotal role as our Data Platform expert! As a Staff Data Engineer, you will lead the architectural evolution and engineering execution of our core data platform. This is a high…
Skills: Data Architecture, Semantic Modeling, dbt MetricFlow, Query Performance Optimization, Python
Missouri, United States · Remote Solely
$59k–$95k/yr
Who We Are We're Aspire, the leading SaaS provider for the landscaping and commercial cleaning industries and a proud member of the ServiceTitan family since 2021. Our cloud-based business management system automates all…
Skills: Account Management, Customer Success, Relationship Management, Churn Prevention, Salesforce
Yerevan, Armenia · On-site
Ready to be a Titan? We're building the first end-to-end solution to transform the trades, a trillion dollar global industry that's been underserved by technology for far too long. While our vision is bold, we always sta…
Skills: HR Operations, Automation, Process Optimization, People Management, Armenian Labor Code
Yerevan, Armenia · On-site
Ready to be a Titan? As a Senior Full Stack Engineer at ServiceTitan, you will join our core engineering team to help improve our products and build new ones. This is an exciting role for a powerhouse engineer to lead ma…
Skills: C#, .NET, ASP.NET MVC, Web APIs, Microsoft SQL Server
California, United States · Remote OK
$168k–$270k/yr
Ready to be a Titan? At ServiceTitan, we're building the operating system for the trades. As we continue to scale, we're looking for a Staff Product Manager to join our Exteriors vertical and help shape the future of how…
Skills: Product Management, Enterprise B2B SaaS, AI Product Strategy, Workflow Analysis, Customer Discovery
California, United States · Remote OK
$204k–$328k/yr
Ready to be a Titan? We are looking for a Senior Engineering Manager to lead our Core Platform Infrastructure team. This team owns the distributed systems foundations that power ServiceTitan’s engineering ecosystem, incl…
Skills: Distributed Systems, Messaging Systems, Event-Driven Architecture, Asynchronous Processing, Platform Engineering
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Lead the design of Back Office and Commercial SaaS experiences for the home services industry across desktop, tablet, and mobile. Mentor junior designers and collaborate with cross-functional teams to ship high-quality, data-driven product solutions.
Requires extensive experience designing modern SaaS or enterprise platforms and a portfolio demonstrating expert-level UX and visual design. Must be proficient in AI experience design and the end-to-end iterative design process.
Ready to be a Titan?
ServiceTitan strives to be the best place our Titans have ever worked, so they can do the best work they’ve ever done. The Experience Design (XD) team is central to this mission. We solve real world problems in the home services industry. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. Our ambitious team of product designers works closely with product managers, engineers, product marketers and with thousands of our users to help make their lives easier through technology. We embrace agile development and design thinking to ship dozens of new features every month. We measure our success based on our customer’s success. We strive for real impact.
We are looking for a talented Staff Product Designer that enjoys solving complex problems with data-driven solutions. This role is focused on Back Office and Commercial experiences, designing for the people who run the financial and operational backbone of trades businesses. This person will be a core member of our growing design team and aid in creating a class-leading SaaS product with desktop, tablet and mobile touchpoints. They will possess a balanced toolkit of research, interface design, and prototyping capabilities.
As a Staff Product Designer you are capable of performing discovery research with users, creating journey maps and task flows, performing user interviews, white-boarding task flows, mocking up interface screens, and prototyping those solutions for further testing. You set a strong example and provide thoughtful direction within the team, often acting as a mentor and coach. You’re known around the company for your creativity, leadership, and innovation.
This is an opportunity to join one of LA’s fastest growing startups and have your thumbprint on the product that is actively disrupting the Home Services industry.
What You’ll Do
Develop deep expertise across multiple product's problem areas
Quickly prototype solutions to visual and interaction problems
Use AI tools fluently as part of your everyday workflow to prototype faster, explore ideas earlier, and move from concept to working interaction
Build positive & collaborative relationships with multiple disciplines including product, engineering, and research to explore, build, and ship your work
Talk to users and understanding their problems and current pain-points
Design experiences that are simple, elegant, and solve real problems
Using remote tools to whiteboard, create wireframes and design in Figma to iterate toward a shippable solution
Partner effectively with teams in the US and across time zones, bringing strong async communication and a collaborative, low-ego working style
Validate product ideas through experimental design and research approaches.
Ship valuable and high-quality work without sacrificing speed
Help more junior designers develop empathy for our users and advocate for our users’ needs
Represent our users in product strategy and roadmap discussions
Review product design work and give constructive feedback.
Be an active mentor for designers, helping them build context, strong decision making skills, and empathy for our users by providing feedback to help strengthen the team.
What You’ll Need
Experience designing a modern SaaS or enterprise platform or one comparable
An outstanding portfolio, showcasing a range of UX, interaction and visual design, and idea generation or prototyping as a means to explore and convey design solutions
AI experience design: you understand how to make agentic workflows feel trustworthy, controllable, and clear to the people using them.
A love for solving complex product problems with simple design solutions, while balancing all facets of a user experience, such as strategy and research, information architecture, and interaction design
Expert knowledge and experience with driving and applying the end-to-end iterative design process including how to develop and use design research, user stories, journey mapping, wire-framing, prototyping, user testing, and high-fidelity visuals to achieve human-centered design solutions
Experience collaborating with other designers to build a cohesive product
Excellent communication and storytelling skills; you have the ability to help your team and stakeholders understand the “why” behind your design rationale
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $179,900 USD - $269,900 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $168,200 USD - $252,200 USD Applicable for: All other US locations. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.The operating system for the trades
We’re building the operating system for the trades, a critical industry that’s been underserved by technology for far too long. Founded by the sons of hard working tradespeople and backed by top investors, our platform delivers a seamlessly integrated experience that enables thousands of business owners to accelerate growth, drive operational efficiencies and deliver a superior customer experience. We currently serve over ten trades industries, and we’re just getting started. Joining our team means that you’ll have the opportunity to make an outsized impact on the trades ecosystem and world at large. Are you built for the challenge?
Offices: 800 N Brand Blvd, Suite 100, Glendale, California 91203, US · Two Midtown Plaza, 1349 West Peachtree Street, N.E. Suite 174, Atlanta, GA 30309, US · 2/2 Melik Adamyan street, 3rd floor, Yerevan, AM · 344 W 13800 S, Draper, Utah 84020, US
The operating system for the trades
We’re building the operating system for the trades, a critical industry that’s been underserved by technology for far too long. Founded by the sons of hard working tradespeople and backed by top investors, our platform delivers a seamlessly integrated experience that enables thousands of business owners to accelerate growth, drive operational efficiencies and deliver a superior customer experience. We currently serve over ten trades industries, and we’re just getting started. Joining our team means that you’ll have the opportunity to make an outsized impact on the trades ecosystem and world at large. Are you built for the challenge?
Offices: 800 N Brand Blvd, Suite 100, Glendale, California 91203, US · Two Midtown Plaza, 1349 West Peachtree Street, N.E. Suite 174, Atlanta, GA 30309, US · 2/2 Melik Adamyan street, 3rd floor, Yerevan, AM · 344 W 13800 S, Draper, Utah 84020, US
