Australia · Remote OK
The Director of Customer Success is responsible for leading and managing a team of Customer Success Managers and Analytics Engineers who are responsible for ensuring that our customers are successful in using Seeq produc…
Skills: People Management, Enterprise Software, SaaS Business Motions, Customer Lifecycle Management, Gross Retention (GRR)
Singapore · Remote OK
The Director of Customer Success is responsible for leading and managing a team of Customer Success Managers and Analytics Engineers who are responsible for ensuring that our customers are successful in using Seeq produc…
Skills: People Management, Enterprise Software, SaaS Business Motions, Customer Lifecycle Management, Gross Retention (GRR)
Malaysia · Remote OK
The Director of Customer Success is responsible for leading and managing a team of Customer Success Managers and Analytics Engineers who are responsible for ensuring that our customers are successful in using Seeq produc…
Skills: People Management, Enterprise Software, SaaS Business Motions, Customer Lifecycle Management, Gross Retention (GRR)
United States · Remote Solely
$150k–$170k/yr
At Seeq, we develop advanced analytics solutions for industrial process data, enabling companies in pharmaceuticals, energy, and manufacturing to derive actionable insights. Our innovative platform integrates cutting-edg…
Skills: Java, Kotlin, Distributed Systems, Microservices, AWS
United Kingdom · Remote Solely
Responsible for building a pipeline via outbound prospecting into potential customers who have expressed interest in learning more about Seeq or who appear to be strong potential customers based on our ideal customer pro…
Skills: Outbound Prospecting, Lead Qualification, CRM Management, Strategic Email Campaigns, Social Selling
Dublin, Leinster, Ireland · Remote Solely
Responsible for building a pipeline via outbound prospecting into potential customers who have expressed interest in learning more about Seeq or who appear to be strong potential customers based on our ideal customer pro…
Skills: Outbound Prospecting, Lead Qualification, CRM Management, Strategic Email Campaigns, Social Selling
United States · Remote Solely
The AI GTM Manager is responsible for building and leading Seeq’s AI-enabled go-to-market workflow capability. This role is a player-coach role: it combines hands-on work designing and deploying AI GTM workflows with lea…
Skills: AI GTM Engineering, Prompt Engineering, Workflow Orchestration, People Management, Marketing Operations
United States · Remote Solely
The Industry Marketing Manager is responsible for turning Seeq’s industry strategy, whole-offer priorities, and market insights into focused go-to-market plans, industry narratives, and field-ready programs. This role si…
Skills: Industry Marketing, Go-To-Market Strategy, B2B SaaS, Product Marketing, Cross-functional Collaboration
United States · Remote Solely
Description: The SFDC & GTM Applications Technical Lead serves as the company’s subject matter expert for designing, building, integrating, and continuously improving scalable solutions across GTM and revenue systems. Th…
Skills: Salesforce CPQ, Salesforce Administration, System Integration, Solution Design, Apex
United Kingdom · Remote Solely
Enterprise Account Executives in each region have the responsibility to drive accelerated Seeq ARR (Annual Recurring Revenue) in the region. The primary job duty is to sell software/solutions to prospective and existing …
Skills: Enterprise SaaS Sales, Value Selling, Pipeline Management, Account Prospecting, Contract Negotiation
France · Remote Solely
Enterprise Account Executives in each region have the responsibility to drive accelerated Seeq ARR (Annual Recurring Revenue) in the region. The primary job duty is to sell software/solutions to prospective and existing …
Skills: Enterprise SaaS Sales, Value Selling, Pipeline Management, Account Prospecting, Contract Negotiation
Switzerland · Remote Solely
Enterprise Account Executives in each region have the responsibility to drive accelerated Seeq ARR (Annual Recurring Revenue) in the region. The primary job duty is to sell software/solutions to prospective and existing …
Skills: Enterprise SaaS Sales, Value Selling, Pipeline Management, Account Prospecting, Contract Negotiation
Germany · Remote Solely
Enterprise Account Executives in each region have the responsibility to drive accelerated Seeq ARR (Annual Recurring Revenue) in the region. The primary job duty is to sell software/solutions to prospective and existing …
Skills: Enterprise SaaS Sales, Value Selling, Pipeline Management, Account Prospecting, Contract Negotiation
United States · Remote Solely
As Marketing Operations and Analytics Manager, you will: Partner with key stakeholders to execute and evolve our martech and analytics strategy.Serve as the day‑to‑day owner of key marketing systems (Marketo, 6sense or c…
Skills: Marketing Operations, Marketing Analytics, Martech Strategy, Marketo, Salesforce
United States · Remote Solely
As Marketing Operations and Analytics Manager, you will: Partner with key stakeholders to execute and evolve our martech and analytics strategy.Serve as the day‑to‑day owner of key marketing systems (Marketo, 6sense or c…
Skills: Marketing Operations, Marketing Analytics, Marketo, Salesforce, 6sense
United States · Remote Solely
As Marketing Operations and Analytics Manager, you will: Partner with key stakeholders to execute and evolve our martech and analytics strategy.Serve as the day‑to‑day owner of key marketing systems (Marketo, 6sense or c…
Skills: Marketing Operations, Marketing Analytics, Marketo, Salesforce, 6sense
United States · Remote Solely
Responsible for building a pipeline via outbound prospecting into potential customers who have expressed interest in learning more about Seeq or that appear to be strong potential customers based on our ideal customer pr…
Skills: Outbound Prospecting, Lead Qualification, CRM Management, Strategic Email Campaigns, Social Selling
United States · Remote Solely
Responsible for building a pipeline via outbound prospecting into potential customers who have expressed interest in learning more about Seeq or that appear to be strong potential customers based on our ideal customer pr…
Skills: Outbound Prospecting, Lead Qualification, CRM Management, Strategic Email Campaigns, Social Selling
United States · Remote Solely
Responsible for building a pipeline via outbound prospecting into potential customers who have expressed interest in learning more about Seeq or that appear to be strong potential customers based on our ideal customer pr…
Skills: Outbound Prospecting, Lead Qualification, CRM Management, Strategic Email Campaigns, Social Selling
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Lead a team of Customer Success Managers and Analytics Engineers to ensure customer success and value creation for Seeq products in the APAC region. Develop and execute strategies focused on retention, expansion, and cross-functional alignment with revenue and product teams.
Requires over 10 years of experience in enterprise software and 7-10 years of people management, specifically within SaaS and process manufacturing industries. A bachelor's degree is required, with an MBA preferred, along with the ability to manage high-level stakeholders.
The Director of Customer Success is responsible for leading and managing a team of Customer Success Managers and Analytics Engineers who are responsible for ensuring that our customers are successful in using Seeq products. The Director of Customer Success will work closely with all Revenue departments, Marketing, and Product teams to develop and execute customer success strategies that meet the needs of our customers around value creation, governance, escalations, and release planning. This position is responsible to Customer Success teams in the APAC region.
Seeq is currently in a scale up mode with rapid growth. The ideal candidate will have experience building teams
and customer success motions. Seeq sells an industrial intelligence platform into O&G, Chemicals, Pharma, Power
and other process manufacturing industries. The ideal candidate will have experience working with advanced
analytics platforms that are sold and implemented in manufacturing environments. The customer personas
involved are manufacturing leaders (COO, CMO), IT/OT Leaders (CDO, CIO, CTO), and manufacturing SME’s
(process engineers, production managers, digital transformation leaders).
Candidate should be located in Malaysia or Singapore
Essential Duties and ResponsibilitiesThe essential functions include, but are not limited to, the following:
· Bachelor’s degree, MBA or equivalent experience preferred.
Benefits:
Advanced Analytics for Process Manufacturing Data
Seeq Corporation develops software and services that accelerate industrial process analytics on industrial process data. Industrial process data is the collection of time-series data, events, and signals, as well as related contextual data, generated by production and manufacturing organizations. Due to the high volume, velocity, and variety of these data streams, industrial process data typically requires extensive manipulation to enable insight and analytics. Seeq's sophisticated yet easy-to-use analysis tools are applicable for industrial markets like oil refineries, pharmaceuticals, and energy production. Seattle-based Seeq also has satellite offices in the western United States and Canada. Launched in May, 2013, the experienced founding team includes executives, engineers, and data scientists formerly with OSIsoft, Honeywell, Microsoft, and Insitu. Seeq is led by Dr. Lisa Graham, CEO. Learn more about Seeq at www.seeq.com.
Offices: 600 1st Ave, Suite 330, PMB 78762, Seattle, Washington 98104, US
Advanced Analytics for Process Manufacturing Data
Seeq Corporation develops software and services that accelerate industrial process analytics on industrial process data. Industrial process data is the collection of time-series data, events, and signals, as well as related contextual data, generated by production and manufacturing organizations. Due to the high volume, velocity, and variety of these data streams, industrial process data typically requires extensive manipulation to enable insight and analytics. Seeq's sophisticated yet easy-to-use analysis tools are applicable for industrial markets like oil refineries, pharmaceuticals, and energy production. Seattle-based Seeq also has satellite offices in the western United States and Canada. Launched in May, 2013, the experienced founding team includes executives, engineers, and data scientists formerly with OSIsoft, Honeywell, Microsoft, and Insitu. Seeq is led by Dr. Lisa Graham, CEO. Learn more about Seeq at www.seeq.com.
Offices: 600 1st Ave, Suite 330, PMB 78762, Seattle, Washington 98104, US
