Tulsa, Oklahoma, United States · Hybrid
WHO WE ARE Empowering Connections, Inspiring Possibility SageNet is a leading managed services provider specializing in connectivity, digital signage, and cybersecurity. Headquartered in Tulsa, OK, with regional offices …
Skills: Network Monitoring, Technical Troubleshooting, Ticket Management, Customer Communication, Hardware Troubleshooting
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Monitor network systems in real-time and provide first and second level phone support for NMS tickets. Troubleshoot hardware and software connectivity issues while managing ticket escalation and outage coordination.
Candidates must be currently enrolled in their first or second year at a technical school. The role requires an eagerness to learn and the ability to manage tasks under the guidance of experienced technicians.
Empowering Connections, Inspiring Possibility
SageNet is a leading managed services provider specializing in connectivity, digital signage, and cybersecurity. Headquartered in Tulsa, OK, with regional offices across the U.S., SageNet connects, manages, and protects technologies and devices across widely distributed enterprises, serving customers in industries such as retail, finance, healthcare, utilities, and energy.
SageNet’s nationwide infrastructure includes 24/7/365 U.S.-based Network and Security Operations Centers, geographically diverse teleports, multiple data centers, a national logistics center, and a nationwide field services organization. The company manages communications for more than 430,000 endpoints across the country.
What makes SageNet unique is its Why: a passion for Trusted Connections. This is a two-fold commitment. First, SageNet delivers secure, reliable, and innovative technological connections for its customers. Second, and just as importantly, the company works tirelessly to build trusted human connections with its customers, partners, and communities. By creating and nurturing these trusted connections, SageNet enhances the world that connects us all.
WHAT YOU’LL DO
As a Tier 1 NOC Associate Intern, you’ll gain hands-on experience in a 24/7 Network Operations Center. You’ll work alongside experienced technicians and engineers to support network monitoring, troubleshoot technical issues, and ensure smooth operations.
Major duties and responsibilities:
Shift Requirements
We are excited to offer one intern position with flexible working hours between 7 AM and 8 PM CT. We understand the importance of balancing work with academic commitments, so we are willing to accommodate your school schedule to ensure a productive and manageable experience. The final schedule will be solidified prior to the start date. Please note that initial training will be required Monday through Friday from 5 PM to 8 PM.
WHO YOU ARE
To perform this role successfully, you must be eager to learn and demonstrate the ability to manage tasks effectively while working under the guidance of more experienced NOC technicians
Key Qualifications
WHAT YOU’LL GAIN
WORK ENVIRONMENT
Enjoy the flexibility of our hybrid work model. Our business casual working environment fosters collaboration and productivity.
PHYSICAL REQUIREMENTS
CLASSIFICATION*: Non-exempt/Hourly
POSITION TYPE: Part-time/Internship
TRAVEL REQUIREMENTS: None
DIRECT REPORTS: None
SAFETY SENSITIVE: No
Ready to join a team that values trusted connections? Apply now!
Equal Opportunity Employer
SageNet is committed to a skills-first approach when it comes to hiring. As such, we value merit, qualifications, and business needs when making employment decisions. It is the policy of SageNet to provide equal employment opportunity to all employees and applicants without regard to race, color, sex (including pregnancy, sexual orientation, and gender identity), age, religion, national origin, disability, genetic information, veteran or military status, marital status, or any other legally protected status. SageNet strictly prohibits and does not tolerate discrimination, harassment, or retaliation on the basis of any legally protected status.
SageNet will not discriminate against any employee or applicant because they are a disabled veteran, recently separated veteran, active-duty wartime or campaign badge veteran, or Armed Forces services medal veteran in regard to any position for which the employee or applicant is qualified. As a federal contractor, SageNet is committed to taking affirmative action to employ and advance in employment protected veterans, and to treat qualified individuals without discrimination based on their status as protected veterans in all employment practices.
SageNet will not discriminate against any employee or applicant because of physical or mental disability in regard to any position for which the employee or applicant is qualified. As a federal contractor, SageNet is committed to taking affirmative action to employ and advance individuals with disabilities, and to treat qualified individuals without discrimination on the basis of their physical or mental disability in all employment practices. If you have a disability or special need that requires accommodation, please let us know by contacting your HR representative or any member of management.
Legal Disclaimer
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required. SageNet reserves the right to modify this job description at any time, with or without notice. Employment with SageNet is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. SageNet will provide reasonable accommodations for qualified individuals with disabilities.
As a managed services provider, SageNet maintains a high level of information Security. SageNet has a published Information Security Policy and provides mandatory Security Awareness Training for all employees. SageNet requires that all employees adhere to published SageNet security policy, failure to do so may result in termination of employment. The SageNet security program is only as strong as our people and as such it is the responsibility of all employees to protect corporate and customer data following best practices and policies
A managed services partner specializing in connectivity, digital experiences, and satellite solutions.
SageNet is the single, accountable partner that unifies connectivity and digital signage for distributed enterprises. We design, deploy, manage, and monitor critical infrastructure across thousands of locations. Our U.S.-based NOCs and SOCs operate 24/7/365, and our national field and logistics teams deliver consistent outcomes from pilot to scale. Trusted connections guide how we work and what we build. It means reliable, secure, and visible systems that keep every store, every screen, and every customer connected. It also means unified ownership, proactive detection, and clear communication so teams spend less time chasing issues and more time serving customers. With a three-decade track record in managed services, SageNet supports some of the nation’s largest retail, restaurant, c-store, and financial brands while managing communications for more than 430,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Toronto, and Washington, D.C.
Offices: 10205 E. 61st Street, Tulsa, Oklahoma 74133, US · 10740 Parkridge Blvd, Suite 300, Reston, VA 20191, US · 841 Livingston Ct SE, #8940, Marietta, Georgia 30067, US
A managed services partner specializing in connectivity, digital experiences, and satellite solutions.
SageNet is the single, accountable partner that unifies connectivity and digital signage for distributed enterprises. We design, deploy, manage, and monitor critical infrastructure across thousands of locations. Our U.S.-based NOCs and SOCs operate 24/7/365, and our national field and logistics teams deliver consistent outcomes from pilot to scale. Trusted connections guide how we work and what we build. It means reliable, secure, and visible systems that keep every store, every screen, and every customer connected. It also means unified ownership, proactive detection, and clear communication so teams spend less time chasing issues and more time serving customers. With a three-decade track record in managed services, SageNet supports some of the nation’s largest retail, restaurant, c-store, and financial brands while managing communications for more than 430,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Toronto, and Washington, D.C.
Offices: 10205 E. 61st Street, Tulsa, Oklahoma 74133, US · 10740 Parkridge Blvd, Suite 300, Reston, VA 20191, US · 841 Livingston Ct SE, #8940, Marietta, Georgia 30067, US
