Orlando, Florida, United States · Hybrid
$18/hr–$22/hr
Job DetailsLevel: EntryJob Location: Florida Innovation Tower - Orlando, FL 32804Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: Day ShiftJob Category: Customer Service Due to the hi…
Skills: Call Triage, Patient Scheduling, Customer Service, Medical Terminology, Call Center Operations
King of Prussia, Pennsylvania, United States · On-site
$16/hr–$24/hr
Job DetailsLevel: EntryJob Location: RO King of Prussia - King of Prussia, PA 19406Position Type: Full TimeEducation Level: High SchoolTravel Percentage: Up to 25%Job Shift: Day ShiftRothman Orthopaedics is looking to hi…
Skills: Patient Care, Clinical Procedures, Medical Terminology, Vitals Recording, Pre-certifications
Stafford Township, New Jersey, United States · On-site
$100k–$150k/yr
Job DetailsLevel: ExperiencedJob Location: RO Manahawkin - Manahawkin, NJ 08234Position Type: Full TimeEducation Level: Masters DegreeTravel Percentage: Occasional Inter-Office TravelJob Shift: Day ShiftRothman Orthopaed…
Skills: Patient Evaluation, Orthopaedic Care, Postoperative Care, Medical Documentation, Patient Education
Willow Grove, Pennsylvania, United States · On-site
$100k–$150k/yr
Job DetailsLevel: EntryJob Location: RO Willow Grove - Willow Grove, PA 19090Position Type: Full TimeEducation Level: Masters DegreeJob Shift: Day ShiftRothman Orthopaediics is looking to hire a full time Advanced Practi…
Skills: Patient Evaluation, Postoperative Care, Hospital Rounds, Medical Documentation, Patient Education
Concord Township, Pennsylvania, United States · On-site
$48k–$70k/yr
Job DetailsLevel: ExperiencedJob Location: RO Glen Mills - Glen Mills, PA 19342Position Type: Full TimeEducation Level: High SchoolTravel Percentage: Up to 75%Job Shift: Day ShiftRothman Orthopaedics is looking to hire a…
Skills: Suture and Staple Removal, Wound Care, Vital Signs Recording, Medical Terminology, EMR Systems
King of Prussia, Pennsylvania, United States · On-site
$17/hr–$24/hr
Job DetailsLevel: ExperiencedJob Location: RO King of Prussia - King of Prussia, PA 19406Position Type: Full TimeJob Shift: Day ShiftRothman Orthopaedics is looking to hire a full time Medical Assistant to work as a Clin…
Skills: Medical assisting, Phlebotomy, Patient scheduling, Insurance verification, EMR systems
Philadelphia, Pennsylvania, United States · On-site
$18/hr–$25/hr
Job DetailsLevel: ExperiencedJob Location: RO Northeast - Philadelphia, PA 19114Position Type: Full TimeEducation Level: High SchoolTravel Percentage: Up to 25%Job Shift: Day ShiftRothman Orthopaedics is looking to hire …
Skills: Surgery Scheduling, Medical Terminology, Insurance Verification, ICD-9 Coding, CPT Coding
Marlton, Maryland, United States · On-site
$27/hr–$41/hr
Job DetailsLevel: EntryJob Location: RO Marlton - Marlton, NJ 08053Position Type: Full TimeEducation Level: Associates DegreeTravel Percentage: Up to 75%Job Shift: Day ShiftJob Category: ClinicalJob Summary: The Radiolog…
Skills: Radiographic Imaging, Patient Care, Radiation Protection, ALARA Standards, Fluoroscopic Procedures
Egg Harbor Township, New Jersey, United States · On-site
$27/hr–$41/hr
Job DetailsLevel: ExperiencedJob Location: RO Egg Harbor Township - Egg Harbor Township, NJ 08234Position Type: Full TimeEducation Level: Associates DegreeTravel Percentage: Occasional Inter-Office TravelJob Shift: Day S…
Skills: Radiographic Imaging, Fluoroscopy, Patient Care, Radiation Protection, ALARA Standards
Marlton, Maryland, United States · On-site
$16/hr–$22/hr
Job DetailsLevel: EntryJob Location: RO Marlton - Marlton, NJ 08053Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: Day ShiftJob Summary: The Front Desk Receptionist greets, instructs…
Skills: Patient Scheduling, Insurance Verification, Co-pay Collection, Medical Terminology, eCW Software
Winter Garden, Florida, United States · On-site
Job DetailsLevel: EntryJob Location: Florida Winter Garden - Winter Garden, FL 34787Position Type: Full TimeEducation Level: Masters DegreeJob Shift: Day ShiftRothman Orthopaedics is looking to hire a full time Physician…
Skills: Patient Evaluation, Postoperative Care, Surgical First Assisting, Hospital Rounds, Medical Documentation
Philadelphia, Pennsylvania, United States · On-site
$18/hr–$30/hr
Job DetailsLevel: ExperiencedJob Location: RO Northeast - Philadelphia, PA 19114Position Type: Full TimeEducation Level: High SchoolTravel Percentage: Up to 25%Job Shift: Day ShiftRothman Orthopaedics is looking to hire …
Skills: Patient Care, Medical Terminology, Vital Signs Recording, Clinical Documentation, Pre-certifications
Marlton, Maryland, United States · On-site
$16/hr–$22/hr
Job DetailsLevel: EntryJob Location: RO Marlton - Marlton, NJ 08053Position Type: Full TimeJob Shift: Day ShiftJob Summary: The Orthotics Technician is a trained member of the orthopaedic team who works with all health c…
Skills: Insurance Verification, Patient Education, Cast Application, Orthotic Device Fabrication, Patient Triage
Radnor Township, Pennsylvania, United States · On-site
$16/hr–$22/hr
Job DetailsLevel: EntryJob Location: RO Bryn Mawr - Bryn Mawr, PA 19010Position Type: Part TimeEducation Level: High SchoolTravel Percentage: Up to 25%Job Shift: Evening ShiftRothman Orthopaedics is looking to hire a par…
Skills: Patient scheduling, Insurance verification, Medical terminology, Customer service, Data entry
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The Patient Access Coordinator handles incoming telephone calls, triages patient needs, and manages scheduling and record creation. They act as the first point of contact for patients while maintaining productivity and quality standards.
Candidates must have a high school diploma or GED and at least one year of high-volume call center experience. Applicants must reside within 50 miles of the Orlando, FL location and possess reliable high-speed internet.
Job DetailsLevel: EntryJob Location: Florida Innovation Tower - Orlando, FL 32804Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: Day ShiftJob Category: Customer Service
Due to the high volume of applicants for this position, we are not able to provide individual updates on applications. We will contact you directly if your application is selected for an interview. We appreciate your patience and understanding.
The Patient Access Coordinator is a remote position that handles all incoming telephone calls efficiently, and in a timely manner. This individual is responsible for triaging calls throughout the organization. If you are qualified for and interested in this role, please apply.
Number of calls per day, average handle time, schedule adherence, quality, and abandon rate.
Answer inbound calls in a fast paced environment.
Acts as the first point of contact for patients needing assistance.
Creates patient record, triages the call, and sends messages or schedules based on the needs of the patient.
Demonstrates professionalism and patience when handling calls.
Maintains department productivity levels for customer satisfaction. This includes meeting or exceeding monthly scorecard expectations.
Escalates calls to Supervisor or other departments as necessary.
Answers questions regarding patient appointments.
Performs other duties and assists on additional lines as assigned by manager.
Adheres to established policies, procedures, and scripting to consistently achieve call-time and quality standards.
Exemplifies the desired culture and philosophies of the organization.
High School diploma or GED minimum education requirement
Must have 1+ years of high-volume call center experience
must live within 50 miles of 265 E Rollins St suite 11100, Orlando, FL 32804
Intermediate computer skills required
Medical terminology knowledge highly preferred, though healthcare experience not required
Reliable, high-speed internet access and Wi-Fi connection required
must live within 50 miles of 265 E Rollins St suite 11100, Orlando, FL 32804
will be required to pick up equipment
attendance and/or performance issues will require on-site work
$18.00/hr - $22.00/hr
Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans.
Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences.
If you are being hired into a remote-eligible position, please be aware that Rothman Orthopaedics is only registered to support remote employment in a limited number of states. If you relocate to a new state and Rothman Orthopaedics is not registered in that state, you may no longer be eligible for a remote position and continued employment with Rothman Orthopaedics. Please contact HR for any questions or a list of states where remote employment may be authorized.
Your Mobility, Our Mission.
To schedule an appointment with a Rothman Orthopaedics physician, call 800-321-9999 or visit RothmanOrtho.com. Rothman Orthopaedics is the largest musculoskeletal practice in the United States according to Becker’s Review. A world leader in the field of orthopedics, Rothman Orthopaedics partners with health systems, hospitals, and physicians to build enduring musculoskeletal systems of care in communities that are high-quality, compassionate, affordable, and grounded in evidence-based medicine. Rothman Orthopaedics physicians treat patients in 37 locations and have surgical privileges at 71 Pennsylvania, New Jersey, New York, and Florida facilities. With experts in nine orthopedic sub-specialties including spine, hip & knee, foot & ankle, shoulder & elbow, hand & wrist, sports medicine, physical medicine & rehabilitation, orthopedic oncology, and trauma, Rothman Orthopaedics is recognized for excellence in clinical treatment methods, research, education, and technology. Consistently recognized as national and regional “Top Docs,” Rothman Orthopaedics is proud to be the official team physicians for the Philadelphia Phillies, the Orlando Magic, as well as over 60 college and high school teams. For more information about Rothman Orthopaedics, please visit www.RothmanOrtho.com.
Offices: 33 S 9th St, Suite 1220, Philadelphia, Pennsylvania 19107, US
Your Mobility, Our Mission.
To schedule an appointment with a Rothman Orthopaedics physician, call 800-321-9999 or visit RothmanOrtho.com. Rothman Orthopaedics is the largest musculoskeletal practice in the United States according to Becker’s Review. A world leader in the field of orthopedics, Rothman Orthopaedics partners with health systems, hospitals, and physicians to build enduring musculoskeletal systems of care in communities that are high-quality, compassionate, affordable, and grounded in evidence-based medicine. Rothman Orthopaedics physicians treat patients in 37 locations and have surgical privileges at 71 Pennsylvania, New Jersey, New York, and Florida facilities. With experts in nine orthopedic sub-specialties including spine, hip & knee, foot & ankle, shoulder & elbow, hand & wrist, sports medicine, physical medicine & rehabilitation, orthopedic oncology, and trauma, Rothman Orthopaedics is recognized for excellence in clinical treatment methods, research, education, and technology. Consistently recognized as national and regional “Top Docs,” Rothman Orthopaedics is proud to be the official team physicians for the Philadelphia Phillies, the Orlando Magic, as well as over 60 college and high school teams. For more information about Rothman Orthopaedics, please visit www.RothmanOrtho.com.
Offices: 33 S 9th St, Suite 1220, Philadelphia, Pennsylvania 19107, US
