Sandy Springs, Georgia, United States · On-site
$60k–$72k/yr
Hightop Health is seeking an Office Manager to join our integrative, collaborative team. The Office Manager coordinates all administrative activities of the clinic, including training and supervision of administrative st…
Skills: Staff Management, Customer Service, Administrative Operations, Workflow Design, Financial Management
Cartersville, Georgia, United States · Hybrid
Hightop Health is seeking a dedicated and compassionate Licensed Therapist, who is passionate about delivering high quality care, to join our integrative and collaborative outpatient psychiatry practice in Cartersville, …
Skills: Psychotherapy, Clinical assessment, Diagnostic skills, CBT, DBT
Sandy Springs, Georgia, United States · Hybrid
$18/hr–$22/hr
Hightop Health is looking for a driven individual who is passionate about mental health to become our next Medical Assistant / Transcranial Magnetic Stimulation (TMS) Technician! At Hightop Health we pride ourselves on r…
Skills: Medical Assistant, TMS Administration, Patient Assessment, Treatment Planning, EHR
Marietta, Georgia, United States · On-site
$18/hr–$22/hr
Hightop Health is looking for a driven individual who is passionate about mental health to become our next Medical Assistant / Transcranial Magnetic Stimulation (TMS) Technician! At Hightop Health we pride ourselves on r…
Skills: Medical Assistant, TMS Administration, Patient Assessment, Treatment Planning, EHR Documentation
Fayetteville, Georgia, United States · Hybrid
$18/hr–$22/hr
Hightop Health is looking for a driven individual who is passionate about mental health to become our next Medical Assistant / Transcranial Magnetic Stimulation (TMS) Technician! At Hightop Health we pride ourselves on r…
Skills: TMS Administration, Patient Assessment, Treatment Planning, Athena EHR, Clinical Documentation
Douglasville, Georgia, United States · Hybrid
$18/hr–$22/hr
Hightop Health is looking for a driven individual who is passionate about mental health to become our next Medical Assistant / Transcranial Magnetic Stimulation (TMS) Technician! At Hightop Health we pride ourselves on r…
Skills: TMS Administration, Patient Assessment, Treatment Planning, Patient Monitoring, Clinical Documentation
Marietta, Georgia, United States · Hybrid
We are seeking a dedicated Paramedic who is passionate about delivering high quality outpatient care, to join our integrative and collaborative team! At Hightop Health our goal is to establish a new standard for a positi…
Skills: Clinical Medical Response, Patient Monitoring, Emergency Procedures, Patient Education, Medical Documentation
Austin, Texas, United States · On-site
$15/hr–$18/hr
Hightop Health is seeking a driven individual who is passionate about mental health to become our next Front Desk Associate at our clinic! Responsibilities: Greet and welcome patients and visitors in a friendly and profe…
Skills: Patient Scheduling, Electronic Medical Records, Insurance Verification, Customer Service, Medical Billing
Buford, Georgia, United States · Hybrid
$300k–$400k/yr
We are seeking a dedicated Psychiatric Physician who is passionate about delivering high quality outpatient care to join our integrative and collaborative team! Our goal is to establish a new standard for a positive and …
Skills: Psychiatric Evaluation, Diagnosis And Treatment, Treatment Planning, IV Ketamine Administration, Transcranial Magnetic Stimulation
Dawsonville, Georgia, United States · Hybrid
$300k–$400k/yr
We are seeking a dedicated Psychiatric Physician who is passionate about delivering high quality outpatient care to join our integrative and collaborative team! Our goal is to establish a new standard for a positive and …
Skills: Psychiatric Evaluation, Diagnosis And Treatment, Pharmacological Management, Supportive Therapy, Interventional Psychiatry
Roswell, Georgia, United States · On-site
$15/hr–$18/hr
Hightop Health is seeking a driven individual who is passionate about mental health to become our next Front Desk Associate at our clinic! Responsibilities: Greet and welcome patients and visitors in a friendly and profe…
Skills: Patient Greeting, Phone Management, Appointment Scheduling, Electronic Medical Records, Insurance Verification
Roswell, Georgia, United States · Hybrid
$60k–$100k/yr
Hightop Health is seeking a dedicated and compassionate Licensed Therapist, who is passionate about delivering high quality care, to join our integrative and collaborative outpatient psychiatry practice in Roswell, GA! A…
Skills: Psychotherapy, Treatment Planning, Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Clinical Assessment
Atlanta, Georgia, United States · Hybrid
$300k–$400k/yr
We are seeking a dedicated Psychiatric Physician who is passionate about delivering high quality outpatient care to join our integrative and collaborative team! Our goal is to establish a new standard for a positive and …
Skills: Psychiatric Evaluation, Diagnosis And Treatment, Treatment Planning, Interventional Psychiatry, Pharmacological Management
Roswell, Georgia, United States · Hybrid
$300k–$400k/yr
We are seeking a dedicated Psychiatric Physician who is passionate about delivering high quality outpatient care to join our integrative and collaborative team! Our goal is to establish a new standard for a positive and …
Skills: Psychiatric Evaluation, Diagnosis And Treatment, Pharmacological Management, Supportive Therapy, Interventional Psychiatry
Douglasville, Georgia, United States · Hybrid
$300k–$400k/yr
We are seeking a dedicated Psychiatric Physician who is passionate about delivering high quality outpatient care to join our integrative and collaborative team in Douglasville, GA! Our goal is to establish a new standard…
Skills: Psychiatric Evaluation, Diagnosis and Treatment, Pharmacological Management, Supportive Therapy, Interventional Psychiatry
United States · Remote OK
$60k–$100k/yr
Roots Behavioral Health (A Hightop Health Clinic) is seeking a dedicated and compassionate Licensed Therapist, who is passionate about delivering high quality care, to join our integrative and collaborative outpatient ps…
Skills: Psychotherapy, Treatment Planning, Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Clinical Assessment
Douglasville, Georgia, United States · Hybrid
Hightop Health is seeking a dedicated and compassionate Licensed Therapist, who is passionate about delivering high quality care, to join our integrative and collaborative outpatient psychiatry practice in Douglasville, …
Skills: Psychotherapy, Treatment Planning, Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Clinical Assessment
Austin, Texas, United States · Hybrid
Roots Behavioral Health (A Hightop Health Clinic) is seeking a dedicated and compassionate Licensed Therapist, who is passionate about delivering high quality care, to join our integrative and collaborative outpatient ps…
Skills: Psychotherapy, Treatment Planning, Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Clinical Assessment
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The Office Manager coordinates all administrative activities, including staff supervision, workflow design, and operational support for providers. They also oversee patient interactions, manage office expenses, and ensure the clinic runs efficiently in alignment with company policies.
Candidates must have at least 2 years of experience in healthcare customer service, EMR software, and staff management. A high school diploma is required, while a college degree in Healthcare Administration or Business is preferred.
Hightop Health is seeking an Office Manager to join our integrative, collaborative team. The Office Manager coordinates all administrative activities of the clinic, including training and supervision of administrative staff, design and maintenance of front-office processes, delivery of outstanding customer service, and day-to-day operational support for providers.
This role is deeply attuned to the daily life of the clinic and serves as a central coordinating point between front desk staff, providers, and leadership. The Office Manager oversees non-medical patient interactions, supports financial management of collections and office expenses, and ensures that administrative operations run smoothly, efficiently, and in alignment with Hightop Health’s mission, values, and policies.
Recruit, train, supervise, and evaluate all administrative staff (e.g., front desk team).
Provide ongoing coaching, real-time feedback, and support to promote excellent customer service and operational consistency.
Coordinate schedules for providers and administrative staff, including PTO requests, last-minute absences, and coverage planning.
Spend approximately one hour per day at the front desk observing workflows, identifying issues, and directly supporting staff.
Manage timesheets for front-desk and other administrative staff, ensuring accuracy and timely submission.
Cultivate a positive, professional work environment grounded in teamwork, respect, and accountability.
Oversee all non-medical patient interactions, ensuring that administrative staff provide professional, courteous, and efficient service.
Train and monitor staff to ensure high levels of patient satisfaction and adherence to customer service standards.
Collect, track, and respond to customer service feedback, including compliments and complaints.
Respond to patient compliments and complaints in person, addressing concerns promptly and escalating as needed.
Ensure patient communications (phone, email, portal messages, in-person inquiries) are directed to the appropriate person and addressed in a timely manner.
Ensure patient communications, including intakes and discharge from practice via (phone, email, portal messages, in-person inquiries) are managed or directed to the appropriate person and addressed in a timely manner.
Support medical providers with emergent administrative needs (e.g., urgent scheduling changes, coordination with front desk, paperwork flow).
Coordinate administrative activities between providers and staff to support efficient clinic operations.
Work closely with providers and leadership to identify administrative barriers to care and propose practical solutions.
May be trained and required to perform non-invasive medical procedures such as EKG, UDS, ADHD and TMS
Design, maintain, and continually improve administrative workflows and front office processes.
Communicate effectively with the executive/operations team regarding organizational concerns, trends, and suggestions for improvement.
Maintain up-to-date digital files of all paperwork, forms, and related documents on shared servers in an organized and accessible manner.
Manage onboarding logistics for all employees at the site, including:
Updating HR/administrative files.
Coordinating equipment (e.g., laptops, phones) and access (keys, fobs, Slack, voicemail, email).
Supporting HIPAA and required training logistics.
Ordering business cards and other role-related materials.
Assist in billing and collections processes as needed in collaboration with billing specialists and Revenue Cycle staff.
Support accurate front-desk payment collection, reconciliation, and basic reporting.
Manage office supply budgets and expense control for departmental office supplies and local retention/engagement activities.
Oversee retail operations (if applicable), including inventory and basic sales reports.
Coordinate with vendors, IT support, pharmacies, building maintenance, and other external partners as needed to maintain smooth operations.
Manage office supplies and place orders within budget and according to organizational guidelines.
Ensure the office environment, reception area, and shared spaces are clean, professional, and welcoming for patients and staff.
Organize staff activities such as happy hours, monthly birthday celebrations, and other engagement events.
Note: Hightop Health reserves the right to change or assign other duties to this position
College degree in Healthcare Administration, Business, or a related field preferred.
High school diploma or equivalent required.
2+ years of proven customer-service experience in a healthcare setting required.
2+ years’ experience working with software systems including shared calendars, professional email, document creation/editing tools, and an EMR system in a healthcare setting required.
2+ years of experience staffing, training, and managing employees required.
Exceptional written and verbal communication skills.
Extremely dependable and highly professional in demeanor and conduct.
Detail-oriented, patient-centered, and strong time-management skills.
Hightop Health is the premier outpatient mental health group, committed to setting the standard for superior patient care. Our Centers of Excellence combine cutting-edge research, advanced treatment options, and industry-leading expertise to deliver evidence-based, integrative psychiatry that treats the whole person. Care is provided by top-tier clinicians who truly care, and each treatment plan is as unique as the patient receiving it, blending traditional and novel interventions, biological and psychological approaches, and personalized strategies informed by real-world outcomes.
We are a clinician-centric practice, supported by an interdisciplinary team and robust infrastructure, allowing providers to focus on delivering the highest quality care while we manage operational and administrative details.
Learn more:
Hightop Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information or any other legally protected characteristics or conduct. Please refer to the links below for information regarding your rights under certain federal laws:
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf
Improving lives through innovative and research based treatments in mental health
Improving lives through innovative and researched based mental health care.
Offices: 1524 S IH 35, suite 202, Austin, Texas 78704, US · 1114 Lost Creek Blvd, 110, Austin, TX 78746, US · 3307 Northland Dr, Suite 460, Austin, Texas 78731, US
Improving lives through innovative and research based treatments in mental health
Improving lives through innovative and researched based mental health care.
Offices: 1524 S IH 35, suite 202, Austin, Texas 78704, US · 1114 Lost Creek Blvd, 110, Austin, TX 78746, US · 3307 Northland Dr, Suite 460, Austin, Texas 78731, US
