Clera home
·Dashboard

Jobs at Resort Recovery Solutions, LLC (Now Hiring) — 1 open

Resort Recovery Solutions, LLC

Client Services Representative

San Diego, California, United States · On-site

Entry level

Benefits: Commission Paid time off Paid holidays About the Role: Sapphire Vacation Services LLC is looking for a motivated and personable Client Services Representative to join our growing team in San Diego, CA. We suppo…

Skills: Customer Service, Client Relations, Account Management, Verbal Communication, Written Communication

Client Services Representative

Resort Recovery Solutions, LLC

San Diego, California, United States • On-site

Apply
Entry level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • Full-time
  • Commission, Paid time off, Paid holidays
  • Posted 6d ago
  • ~40 hrs/week

Responsibilities

Handle inbound and outbound communications to resolve member account, reservation, and billing issues. Identify opportunities to present club services and upgrades while accurately documenting all interactions.

Requirements

Requires over one year of experience in customer service or account management with proficiency in CRM and Microsoft Office. Bilingual fluency in English and Spanish is required, and experience in hospitality or financial services is a plus.

Full job description

Benefits:
  • Commission
  • Paid time off
  • Paid holidays
About the Role:
Sapphire Vacation Services LLC is looking for a motivated and personable Client Services Representative to join our growing team in San Diego, CA. We support vacation ownership members with account questions, reservations, and payment issues. You'll be the person on the other end of the line when someone needs something sorted out — and you'll help members find club services that fit how they actually travel. This is an exciting opportunity to be the face of our company, delivering exceptional support and building lasting relationships with our clients. If you thrive in a fast-paced environment and love helping people, we want to hear from you!


Responsibilities:
  • Handle inbound and outbound calls and emails from members
  • Resolve account, reservation, and billing questions on first contact where possible
  • Identify and present club services and upgrade opportunities to members
  • Document interactions accurately in our systems
  • Escalate complex issues with clear, complete notes
  • Other duties as assigned
Requirements:
  • 1+ years of experience in customer service, client relations, or account management
  • Strong verbal and written communication skills
  • Proficiency with CRM software and Microsoft Office Suite
  • Ability to handle sensitive client situations with empathy, professionalism, and discretion
  • Highly organized with strong attention to detail and follow-through
  • Experience in financial services, debt resolution, or hospitality industries is a plus
  • Fluent in English and Spanish, spoken and written
About Us:
Sapphire Vacation Services LLC is a San Diego-based company dedicated to providing specialized recovery and resolution services within the resort and hospitality industry. Our clients trust us for our transparent, results-driven approach and our commitment to finding real solutions. Our team enjoys a collaborative, supportive work culture where every employee plays a meaningful role in our clients' success.

Related keywords

Customer ServiceClient RelationsAccount ManagementCRMMicrosoft Office SuiteHospitalityFinancial ServicesDebt ResolutionBilingualSpanishVacation OwnershipBilling ResolutionClient Support

About Resort Recovery Solutions, LLC

LinkedInVisit site

Exceeding Expectations for Over a Decade

Industry
Collection Agencies
Company size
11-50 employees
Founded
2003
Headquarters
San Diego, California
LinkedIn followers
15

Resort Recovery Solutions, LLC is based out of San Diego, California, United States.

Offices: PO Box 880772, San Diego, California 92193, US

View all jobs at Resort Recovery Solutions, LLC

About Resort Recovery Solutions, LLC

LinkedInVisit site

Exceeding Expectations for Over a Decade

Industry
Collection Agencies
Company size
11-50 employees
Founded
2003
Headquarters
San Diego, California
LinkedIn followers
15

Resort Recovery Solutions, LLC is based out of San Diego, California, United States.

Offices: PO Box 880772, San Diego, California 92193, US

View all jobs at Resort Recovery Solutions, LLC

Similar companies hiring

Valor Intelligent Processing (1)
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Referral

Platform

  • Pricing
  • Integrations
  • Partners
  • Acquihire

Clera

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Referral

Platform

  • Pricing
  • Integrations
  • Partners
  • Acquihire

Clera

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty