Fort Worth, Texas, United States · On-site
Description Since 1946 Saladmaster has been changing lives one healthy meal at a time. With over 400 authorized dealers in over 40 countries, using the “Science of Saladmaster” we are helping to change people’s lives wit…
Skills: Customer Service, B2B Dealer Support, Warranty Processing, Order Management, Microsoft Office
Milwaukee, Wisconsin, United States · On-site
Description Regal Holdings is a fourth generation led, family-owned company based in the US Midwest for over 100 years. We produce and sell the best cookware products in the business and we’re always looking for what’s n…
Skills: Sourcing Strategy, Supplier Relationship Management, Contract Negotiation, Market Analysis, Purchase Requisition Administration
West Bend, Wisconsin, United States · On-site
Description As a member of the Regal Holdings family, the West Bend Company brings over 100 years of experience to its clients providing high quality cookware products that meet and exceed expectations. We are experts in…
Skills: Sourcing Strategy, Vendor Management, Negotiation, Inventory Control, Cost Reduction
Fort Worth, Texas, United States · On-site
Description Since 1946 Saladmaster has been changing lives one healthy meal at a time. With over 400 authorized dealers in over 40 countries, using the “Science of Saladmaster” we are helping to change people’s lives wit…
Skills: Bilingual English/Spanish, Customer Service, Dealer Support, Order Processing, Warranty Administration
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The specialist is responsible for responding to customer and dealer inquiries, managing orders, and processing warranty data. They also handle shipping issues, outbound communication regarding payments, and manage escalation situations.
Candidates must be high school graduates with 2-5 years of customer service experience and proficiency in Microsoft Office. Experience with B2B servicing, warranty processing, and tools like Zendesk is preferred.
Description
Since 1946 Saladmaster has been changing lives one healthy meal at a time. With over 400 authorized dealers in over 40 countries, using the “Science of Saladmaster” we are helping to change people’s lives with our products and business opportunity. We believe the kitchen (and the family table) make up the hub of the home, and that is where everyone belongs. We are all working together to:
You will love it here if you believe in the following: • Family • Excellence • Integrity • Passion • Empowerment
If this sounds like the company for you, your seat at our Saladmaster family table awaits.
Your seat at the table: Customer/Dealer Support Specialist
You will love this seat if you get, want, and have the capacity to:
Requirements
For more than 80 years, Regal Holdings (formerly Regal Ware) has enriched life by bringing families together. A fourth-generation, family-owned company rooted in Wisconsin, Regal Holdings is a multi-business platform that provides strategic leadership, shared expertise, and scalable systems to a growing portfolio of cookware and kitchen essentials brands. Regal Holdings supports its companies and brands through long-term investment, operational excellence, and The Regal Way—our strategic operating system designed to accelerate growth while preserving the distinct identities of each business. Together, our portfolio reflects a commitment to quality, craftsmanship, and enduring relationships. Our operating groups include the Regal Manufacturing Group, led by West Bend Company, our Wisconsin-based manufacturing organization with more than a century of heritage; the Regal Wholesale Direct Group, including Saladmaster® and Lifetime®; the Regal Retail Group, including Iconic Kitchen Brands; and the Regal Community Investments Group, which encompasses Regal Place™, the Regal & West Bend Cookware Factory Outlet Store™, the Reigle Family Foundation, and Regal Archives. Grounded in heritage and built for the future, Regal Holdings continues to shape how products are made, how brands grow, and how families cook, gather, and connect.
Offices: 11270 W Park Pl, Suite 800, Milwaukee, Wisconsin 53224, US · 1100 Schmidt Road, West Bend, WI 53090, US · 4300 Amon Carter Blvd, Suite 100, Fort Worth, Texas 76155, US
For more than 80 years, Regal Holdings (formerly Regal Ware) has enriched life by bringing families together. A fourth-generation, family-owned company rooted in Wisconsin, Regal Holdings is a multi-business platform that provides strategic leadership, shared expertise, and scalable systems to a growing portfolio of cookware and kitchen essentials brands. Regal Holdings supports its companies and brands through long-term investment, operational excellence, and The Regal Way—our strategic operating system designed to accelerate growth while preserving the distinct identities of each business. Together, our portfolio reflects a commitment to quality, craftsmanship, and enduring relationships. Our operating groups include the Regal Manufacturing Group, led by West Bend Company, our Wisconsin-based manufacturing organization with more than a century of heritage; the Regal Wholesale Direct Group, including Saladmaster® and Lifetime®; the Regal Retail Group, including Iconic Kitchen Brands; and the Regal Community Investments Group, which encompasses Regal Place™, the Regal & West Bend Cookware Factory Outlet Store™, the Reigle Family Foundation, and Regal Archives. Grounded in heritage and built for the future, Regal Holdings continues to shape how products are made, how brands grow, and how families cook, gather, and connect.
Offices: 11270 W Park Pl, Suite 800, Milwaukee, Wisconsin 53224, US · 1100 Schmidt Road, West Bend, WI 53090, US · 4300 Amon Carter Blvd, Suite 100, Fort Worth, Texas 76155, US
