Glenavy, Northern Ireland, United Kingdom · On-site
Mid level
Pret A Manger - Shift Leader - Front of House - Belfast Airport Come and Join Our Amazing Team and enjoy the benefits: -50% employee discount in all Pret A Manger , Carebrook, stores in Ireland - Free food and drinks whi…
Skills: Team Leadership, Coaching, Performance Management, Customer Service, Food Safety
Glenavy, Northern Ireland, United Kingdom · On-site
Mid level
Pret A Manger - Shift Leader - Front of House - Belfast Airport Come and Join Our Amazing Team and enjoy the benefits: -50% employee discount in all Pret A Manger , Carebrook, stores in Ireland - Free food and drinks whi…
Skills: Team Leadership, Coaching, Performance Management, Customer Service, Food Safety
Team Member Full time 35 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte o…
Barista Part time 20 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or le…
Skills: Coffee Brewing, Customer Service, Teamwork, Drink Preparation, Communication
Front of House Leader Part Time 20 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfe…
Skills: Team Leadership, Coaching, Mentoring, Customer Service, Performance Management
Front of House Leader Full Time 35 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfe…
Skills: Team Leadership, Coaching, Mentoring, Customer Service, Performance Management
Front of House Leader Part Time 16 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfe…
Skills: Team Leadership, Coaching, Mentoring, Customer Service, Performance Management
Barista Full time 35 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or le…
Skills: Coffee Brewing, Customer Service, Teamwork, Drink Preparation, Time Management
Kitchen Leader Full Time 35 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latt…
Skills: Team Leadership, Food Preparation, Stock Management, Administrative Tasks, Customer Service
Assistant Manager (Front of House) - Manchester Airport T2
United Kingdom · On-site
$35k–$36k/yr
Mid level
Assistant Manager Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to…
Skills: Team Leadership, Customer Service, Store Operations, Staff Training, Stock Control
Pret A Manger - Team Leader - Kitchen THE RIGHT PRET PEOPLE Support and coach the team to ensure they reach their potential in both the shop and kitchen Support the training pathways to ensure training happens on time Le…
Skills: Team Leadership, Staff Coaching, Food Production, Food Safety, Health & Safety
Barista Part time 16 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or le…
Skills: Coffee Brewing, Customer Service, Teamwork, Drink Preparation, Time Management
Barista Full time 35 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or le…
Skills: Coffee Brewing, Customer Service, Teamwork, Drink Preparation, Communication
London Borough of Hammersmith and Fulham, England, United Kingdom · On-site
Mid level
Front of House Leader Full time 35 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfe…
Skills: Team Leadership, Coaching, Mentoring, Customer Service, Performance Management
Team Member Full time 35 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte o…
Skills: Customer Service, Food Preparation, Teamwork, Communication, Time Management
Front of House Leader Full time 35 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfe…
Skills: Team Leadership, Coaching, Mentoring, Customer Service, Performance Management
Barista Full time 35 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or le…
Skills: Coffee Brewing, Customer Service, Teamwork, Drink Preparation, Communication
Glenavy, Northern Ireland, United Kingdom · On-site
Mid level
Come and Join Our Amazing Team and enjoy the benefits: -50% employee discount in all Carebrook stores in Ireland - Free food and drinks whilst on shift - Weekly team bonus scheme - Star Team Awards - Clear progression pl…
Skills: Hot Food Preparation, Food Safety, Health And Safety Compliance, Staff Training, Equipment Maintenance
Front of House Leader Full time 35 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfe…
Skills: Team Leadership, Coaching, Mentoring, Customer Service, Performance Management
Loyalty & CRM Director We’re Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great cust…
Skills: CRM Strategy, Loyalty Program Management, Digital Growth, Customer Lifecycle Management, Commercial Analysis
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Full-time
50% Employee Discount In All Pret A Manger Carebrook Stores In Ireland, Free Food And Drinks While On Shift, Weekly Team Bonus Scheme, Star Team Awards, Clear Progression Plans And Internal Promotion, Flexible Scheduling
Posted 33d ago
~40 hrs/week
Responsibilities
Lead and coach the front-of-house team to deliver high-quality service and food production standards. Manage shop profitability through efficient forecasting, ordering, and adherence to safety and cleanliness protocols.
Requirements
Candidates must be able to lead by example, manage team productivity, and ensure strict adherence to food safety and production processes. Ability to drive sales through effective merchandising and communication is essential.
Full job description
Pret A Manger - Shift Leader - Front of House - Belfast Airport
Come and Join Our Amazing Team and enjoy the benefits:
-50% employee discount in all Pret A Manger , Carebrook, stores in Ireland
Free food and drinks whilst on shift
Weekly team bonus scheme
- Star Team Awards
- Clear progression plans and internal promotion
- Flexible scheduling
- Recognition awards
- 20% discount in Duty Free
- Discounted airport bus travel
- Free car parking (upon completion of airport pass)
THE RIGHT PRET PEOPLE
Support and coach the team to ensure they reach their potential in both the shop and kitchen
Support the training pathways to ensure training happens on time
Lead by example and be hands-on when required
Assign duties amongst team members to match individual productivity rates, skill sets and current responsibilities
Coach the team for good performance by offering good regular feedback and praises
AMAZING SERVICE
Lead the Speed of Service principles
To ensure the team consistently follows the 6 Key Points of Service
Follow the MBWA principles
Empower the team to deliver engaging Joy of Pret activities
Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous
Ensure the Coffee Calling System is followed efficiently
To ensure all Marketplace orders are prepared promptly and accurately
DELICIOUS FOOD AND DRINK
To ensure the team consistently delivers delicious food by following the 6 Key Points of Production
To ensure the 11-Step Production Process is always followed to guarantee our customer safety and that each product is accurately made and labelled
To always follow the Production Principles putting customers’ needs first and never compromising on quality or freshness
Ensure How to Cards are used and followed consistently to deliver Pret standards
Ensure Line Checks are carried out successfully and any improvement needs actioned
To ensure no Made to Sell (MTS) rejects are on display in our Langars
To continually develop the team’s knowledge about the quality of our food and coffee
To ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard
WELL-LOVED SHOP
To make sure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers
To ensure that all safety checks are correctly monitored and recorded
To take corrective action immediately on issues that affect customers, the team or sales
To ensure the shop is clean, safe and the equipment is always well maintained
To follow the Managing by Walking Around (MBWA)principles, proactively monitoring Pret Standards and seeing the shop through the customers’ eyes
To demonstrate due diligence and report and escalate any quality issues
SHOP PROFITABILITY
To maximise sales, labour efficiency and profit through the support of the Big 4 (Forecasting, Rota, Ordering& Production)
Carry out ordering accurately and in line with the business needs
Lead, monitor and follow up on customer service requirements
To ensure good stock control by following the 7 Steps of Unaccounted
To ensure Pret’s Financial Standards are always followed to minimise risks and ensure team safety
To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales
GROWING SALES
To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales
Support the execution of successful food launches
Encourage clear and engaging communication between the kitchen and FOH to ensure business needs are met
To support Marketplace opportunities
Related keywords
Front Of HouseShift LeaderFood & BeverageRetail ManagementSpeed Of ServiceMBWAFood SafetyHealth & SafetyStock ControlMerchandisingBaristaProduction ProcessCustomer ExperienceAirport Retail
Founded in 1986 in London, Pret A Manger set out with a simple mission – to create handmade food that you couldn’t find anywhere else. What started as a small shop has grown into an international business, with hundreds of shops across the world, serving millions of customers every year.
As Pret continues to evolve as a dynamic, customer-focused business, we remain true to our roots – freshly preparing our food in shop kitchens throughout the day with high-quality ingredients, brewing organic coffee, and maintaining a deep commitment to sustainability.
Our people are at the heart of our success. We believe in being kind, being generous, and being honest – values that shape everything we do. It’s why, at the end of each day, we donate as much of our unsold food as possible to those who need it most. And why we support those experiencing homelessness through The Pret Foundation.
We welcome passionate, hardworking, wonderful people (like you!) who bring energy and enthusiasm to their work, and we give them the chance to shine. Pret is a place full of opportunities to grow, whether it’s through training, career progression, or the many ways we come together to give back.
Join us, and be part of something truly special.
Offices: Verde, 10 Bressenden Place, London, London SW1E 5DH, GB · 853 Broadway, 7th Floor, New York, New York NY10003, US · 106 rue la Boetie, Paris , 75008, FR
Founded in 1986 in London, Pret A Manger set out with a simple mission – to create handmade food that you couldn’t find anywhere else. What started as a small shop has grown into an international business, with hundreds of shops across the world, serving millions of customers every year.
As Pret continues to evolve as a dynamic, customer-focused business, we remain true to our roots – freshly preparing our food in shop kitchens throughout the day with high-quality ingredients, brewing organic coffee, and maintaining a deep commitment to sustainability.
Our people are at the heart of our success. We believe in being kind, being generous, and being honest – values that shape everything we do. It’s why, at the end of each day, we donate as much of our unsold food as possible to those who need it most. And why we support those experiencing homelessness through The Pret Foundation.
We welcome passionate, hardworking, wonderful people (like you!) who bring energy and enthusiasm to their work, and we give them the chance to shine. Pret is a place full of opportunities to grow, whether it’s through training, career progression, or the many ways we come together to give back.
Join us, and be part of something truly special.
Offices: Verde, 10 Bressenden Place, London, London SW1E 5DH, GB · 853 Broadway, 7th Floor, New York, New York NY10003, US · 106 rue la Boetie, Paris , 75008, FR