About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-in…
San Francisco, California, United States · On-site
$175k–$190k/yr
Senior$190M raised
About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-in…
Skills: Python, FastAPI, PostgreSQL, REST APIs, Distributed systems
About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-in…
About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-in…
About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-in…
Skills: Software engineering, People management, Salesforce, Python, React
About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-in…
Skills: Software engineering, People management, Salesforce, Python, React
Account Manager, Physician Relations (San Francisco, San Jose)
Oakland, California, United States · On-site
$150k–$200k/yr
Senior$190M raised
About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-in…
Account Manager, Physician Partnerships (San Diego, Irvine)
Los Angeles, California, United States · On-site
$150k–$200k/yr
Senior$190M raised
About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-in…
About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-in…
Skills: MRI Operation, Patient Safety, Image Post Processing, PACS, Patient Care
About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-in…
Skills: Patient advocacy, Conflict de-escalation, Case management, Active listening, Project management
About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-in…
About Us We’re looking for a Staff Engineer - User Experience (Backend) to join our Patient Platform team and shape the systems that power patient-facing experiences across our health technology platform. This team owns …
About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-in…
About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-in…
Skills: Customer service, Medical reception, Patient registration, Administrative support, Communication
About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-in…
Skills: Customer service, Communication, Interpersonal skills, Data analysis, Problem solving
About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-in…
Skills: Customer service, Communication, Interpersonal skills, Data analysis, Problem solving
About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-in…
Fort Mill, South Carolina, United States · On-site
$110k–$125k/yr
Senior$190M raised
About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-in…
Skills: MRI imaging, Patient safety, Leadership, Mentorship, Image quality control
About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-in…
Skills: Consultative Selling, Full-cycle Sales, Lead Conversion, Salesforce, Pipeline Management
About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-in…
Skills: MRI Operation, Patient Safety, Image Post Processing, PACS, Patient Care
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$20/hr–$25/hr
Part-time
Growth opportunities, Team social events
Posted 2h ago
~40 hrs/week
Responsibilities
The Patient Liaison is responsible for managing front desk operations, including patient check-in, registration, and appointment scheduling. They serve as a primary point of contact to ensure a professional and compassionate experience for all patients visiting the clinic.
Requirements
Candidates must have at least one year of experience in customer service, preferably within a healthcare or hospitality setting. The role requires a flexible schedule, including weekends, and the ability to work on-site in Scottsdale, AZ.
Full job description
About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".
We are looking for a Patient Liaison (Part-time) to join our incredible team at our Scottsdale, AZ clinic. As our patients walk into the clinic, you will be the welcoming face of our clinic, embodying a cheerful, professional, and polished demeanor at all times. This role is perfect for someone with a natural talent for customer service, a compassionate outlook, and exceptional attention to detail.
Our clinics are open up to seven (7) days a week, and the role may require a flexible schedule, including weekdays, weeknights, and weekends. As this is an on-site position, candidates must also be available to cover shifts within a 45-minute notice, when needed.
This role does not provide visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship for a work visa (current or future).
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!
What You’ll Do
Front Desk Responsibilities
Patient Check-In, Registration, and Check Out
Welcome patients and visitors, ensuring a warm and professional first impression.
Verify patient identity, and required documentation.
Assist patients with completing registration and intake forms as needed.
Manage scheduling, cancellations, and rescheduling of appointments.
Educate patients on post-scan expectations.
Communication and Coordination
Serve as a liaison between patients, providers, technologists, and clinical staff.
Ensure the front desk area is organized, stocked, and operates efficiently.
Customer Service Excellence
Address patient concerns or complaints with empathy and professionalism.
Encourage patient feedback and foster a positive clinical experience.
What You’ll Bring
Experience: At least 1+ year in customer service, preferably in a healthcare or related field.
Initiative: A self-starter who takes ownership of their training and development.
Work Ethic: Punctual, dependable, and committed to excellence in medical and customer care.
Flexibility: Availability to work varied hours, including weekdays and weekends as needed.
Efficiency: Ability to manage priorities in a fast-paced environment while addressing patient concerns with sensitivity and care.
Team Player: Works collaboratively while maintaining a pleasant and professional demeanor with patients and colleagues.
Nice-to-Have:
Previous experience in healthcare, hospitality, or MedSpa.
Proven experience as a Receptionist, Front Office Representative, or similar role.
Key Competencies
Exceptional interpersonal and communication skills.
Attention to detail and a commitment to high standards of excellence.
Strong organizational skills and the ability to adapt to change.
Problem-solving and decision-making abilities.
Passion for patient care and creating memorable experiences.
Emotional intelligence to manage emotions effectively and foster teamwork.
Considerations
The Patient Liaison position requires individuals to stand for extended periods to ensure outstanding in-clinic patient care and experience. Depending on the shift, which may vary based on business needs and clinic operating hours, employees will receive a paid 15-minute sitting break if standing for more than 4 consecutive hours, and a second paid 15-minute sitting break if the shift exceeds 10 hours. These additional breaks are supplementary to, and provided in compliance with, state-mandated meal and rest break requirements applicable to the state in which the employee works. These 15-minute sitting breaks are in addition to and do not interfere with the state-mandated meal and rest breaks
Our Values
First: we are Pioneers
Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
An avenue to make a positive impact on people's lives and their health
Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
The hourly wage for this role ranges from $20-$25 in local currency, depending upon experience and geographic location
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to [email protected].
Saving lives with breakthrough proactive cancer & major disease screening
Industry
Medical Practices
Company size
51-200 employees
Headquarters
Redwood City, California
LinkedIn followers
27,358
Total funding
$190M
Prenuvo makes proactive health screening seamless and more widely accessible. Combining high-quality technology with radiation-free and non-invasive imaging assessments, Prenuvo’s patient-centric design is optimized to assess the body holistically, providing individuals with a detailed overview of their health.
Prenuvo currently operates in 26 clinics across North America, Australia, and Europe.
Offices: 2727 El Camino Real, Redwood City, California 94061, US · 1371 W Broadway, Vancouver, British Columbia, CA · 6121 N State Highway 161, Suite 205, Irving, Texas 75038, US · 3400 W 66th St #150, Minneapolis, Minnesota 55435, US · 12100 Wilshire Blvd, Los Angeles, California 90024, US
CancerDiseasesand Early DetectionHealth DiagnosticsHealth CareMedical
Saving lives with breakthrough proactive cancer & major disease screening
Industry
Medical Practices
Company size
51-200 employees
Headquarters
Redwood City, California
LinkedIn followers
27,358
Total funding
$190M
Prenuvo makes proactive health screening seamless and more widely accessible. Combining high-quality technology with radiation-free and non-invasive imaging assessments, Prenuvo’s patient-centric design is optimized to assess the body holistically, providing individuals with a detailed overview of their health.
Prenuvo currently operates in 26 clinics across North America, Australia, and Europe.
Offices: 2727 El Camino Real, Redwood City, California 94061, US · 1371 W Broadway, Vancouver, British Columbia, CA · 6121 N State Highway 161, Suite 205, Irving, Texas 75038, US · 3400 W 66th St #150, Minneapolis, Minnesota 55435, US · 12100 Wilshire Blvd, Los Angeles, California 90024, US
CancerDiseasesand Early DetectionHealth DiagnosticsHealth CareMedical