The Admin/Sales
Coordinator is responsible for providing administrative, sales, and office
support for the Canadian Division. This position serves as the primary point of
contact for front office operations while supporting the Sales and Marketing
teams with customer communications, sales reporting, document preparation, and
order coordination.
The ideal
candidate is highly organized, customer-focused, and able to manage multiple
priorities while maintaining strong relationships with customers, vendors, and
internal departments.
As the Admin/Sales
Coordinator, you will:
· Serve as the primary receptionist and
manage all front desk responsibilities.
· Build and maintain positive
relationships with new and existing customers.
· Provide administrative support to the
Sales and Marketing teams.
· Assist with sales forecasting,
replenishment activities, order changes, and supporting documentation.
· Prepare sales reports, presentations,
and other business documents.
· Maintain accurate sales orders,
customer information, product setup, and pricing records.
· Coordinate internal meetings, prepare
meeting agendas, capture meeting minutes, and follow up on action items.
· Manage retailer portals and maintain
current product assets, marketing materials, and in-store POP resources.
· Respond to customer inquiries
professionally and resolve issues to ensure customer satisfaction.
· Process incoming and outgoing
shipments, including international sample shipments.
· Coordinate travel arrangements,
including hotel and flight accommodations.
· Manage conference room scheduling and
multiple employee calendars.
· Answer and route incoming phone calls
in a professional manner.
· Sort and distribute incoming mail,
packages, emails, and faxes.
· Maintain office supply and cleaning
supply inventory.
· Serve as the point of contact for
internal office announcements.
· Welcome visitors and direct them
appropriately.
· Prepare the office for daily
operations and coordinate maintenance requests as needed.
· Perform additional administrative and
sales support duties as assigned.
Requirements
Does this role sound like a match for you? Here's what we're looking for:
· Bachelor's degree, Associate degree, or equivalent
combination of education and relevant experience.
· Minimum of two years of administrative, receptionist, or
office support experience.
· Previous sales support or sales coordination experience
preferred.
· Experience working in a fast-paced office environment.
· Proficiency with Microsoft Office Suite, including Word,
Excel, PowerPoint, Outlook, Access, and Publisher.
· Excellent verbal and written communication skills.
· Strong organizational skills with the ability to prioritize
multiple tasks.
· Exceptional customer service and relationship-building
skills.
· Ability to maintain confidentiality and exercise sound
judgment.
· Strong attention to detail and accuracy.
· Ability to meet deadlines while managing changing
priorities.
· Comfortable working independently and collaboratively
across departments.
· Flexibility to support occasional work outside of standard
business hours.
· Ability to work in both on-site and off-site environments.