Middletown, Pennsylvania, United States · Hybrid
Job Summary The Senior Application Engineer (AE) serves as a product-focused technical expert and strategic partner to customers, Sales, and Product Management, driving adoption and revenue growth for Phoenix Contact’s I…
Skills: Industrial Ethernet, Network Architecture Design, OT Cybersecurity, Pre-sales Engineering, Network Troubleshooting
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The Senior Application Engineer serves as a technical expert driving adoption of Industrial Ethernet products through network architecture design and pre-sales engineering. The role involves partnering with sales to convert opportunities and providing high-level technical support and market insights to product management.
Requires a Bachelor's degree in Engineering and over 7 years of experience in industrial automation networking or application engineering. Proficiency in network security standards like IEC/ISA 62443 and relevant certifications such as CCNA or CISSP are highly desired.
The Senior Application Engineer (AE) serves as a product-focused technical expert and strategic partner to customers, Sales, and Product Management, driving adoption and revenue growth for Phoenix Contact’s Industrial Ethernet portfolio. Leveraging deep product and application expertise, this role identifies, develops, and converts sales opportunities into high-value, product-aligned solutions, influencing specification decisions and delivering measurable business outcomes.
The Senior AE leads complex customer engagements centered on the application, positioning, and integration of Industrial Ethernet products, including network system architecture design, solution development, and advanced troubleshooting. This role is primarily focused on pre-sales engineering of customer network solutions, delivering product-centric training on network technologies and industry applications, and providing Level 3/4 technical support across the networking portfolio managed by the U.S. organization. Additionally, this position plays a critical role in advancing Phoenix Contact’s industrial networking and critical infrastructure product strategy by enabling internal and external stakeholders—including sales teams, channel partners, and customers—while supporting the broader ecosystem of aligned technologies (e.g., cloud platforms, software solutions, and integration partners). Operating with a high degree of independence, the Senior AE also serves as the voice of the customer, providing actionable market and application insights to Product Management to help shape product roadmap decisions, portfolio positioning, and go-to-market strategies.
Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, auto allowance, life insurance, short & long-term disability, assistance, and more!
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Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email [email protected].
Notice to Staffing Agencies, Placement Services, and Professional Recruiters:
Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact’s resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Head of People & Organization or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.
Phoenix Contact is an independent, global market leader with headquarters in Blomberg, Germany. More than 20,000 enthusiastic people around the world develop, produce, and sell our creative solutions in connection technology, electronics, and automation. The "Phoenix terminals" and "Phoenix connectors" are known worldwide. We see our work as a contribution to designing a smart world. A global network in more than 100 countries guarantees the important proximity to our customers. Our innovative products and solutions are characterized by high quality. Users in many industrial fields – electric-mobility, mechanical engineering, wind energy, solar energy, building automation, cyber security, automotive – trust Phoenix Contact products. Here you will find important information and news about Industry 4.0 (Smart Factory, Internet of Things), building management, e-mobility, energy transfer and many other areas in which you will find Phoenix Contact products. The success of the company is primarily based on our employees’ performance. Become part of the team and shape the future with us. Find the right opportunity in our job offer and pursue your career at Phoenix Contact.
Offices: Flachsmarktstraße, Blomberg, Nordrhein-Westfalen 32825, DE · Dringenauer Straße 30, Bad Pyrmont, Niedersachsen 31812, DE · Gustavstraße 3, Lüdenscheid, Nordrhein-Westfalen 58511, DE · Heisenbergstraße 1, Gültstein, Baden-Württemberg 71083, DE · Langenbruch 6, Lemgo, Nordrhein-Westfalen 32657, DE
Phoenix Contact is an independent, global market leader with headquarters in Blomberg, Germany. More than 20,000 enthusiastic people around the world develop, produce, and sell our creative solutions in connection technology, electronics, and automation. The "Phoenix terminals" and "Phoenix connectors" are known worldwide. We see our work as a contribution to designing a smart world. A global network in more than 100 countries guarantees the important proximity to our customers. Our innovative products and solutions are characterized by high quality. Users in many industrial fields – electric-mobility, mechanical engineering, wind energy, solar energy, building automation, cyber security, automotive – trust Phoenix Contact products. Here you will find important information and news about Industry 4.0 (Smart Factory, Internet of Things), building management, e-mobility, energy transfer and many other areas in which you will find Phoenix Contact products. The success of the company is primarily based on our employees’ performance. Become part of the team and shape the future with us. Find the right opportunity in our job offer and pursue your career at Phoenix Contact.
Offices: Flachsmarktstraße, Blomberg, Nordrhein-Westfalen 32825, DE · Dringenauer Straße 30, Bad Pyrmont, Niedersachsen 31812, DE · Gustavstraße 3, Lüdenscheid, Nordrhein-Westfalen 58511, DE · Heisenbergstraße 1, Gültstein, Baden-Württemberg 71083, DE · Langenbruch 6, Lemgo, Nordrhein-Westfalen 32657, DE
