Philadelphia, Pennsylvania, United States · On-site
$22/hr–$25/hr
Entry level
Location: Philadelphia, PA (Center City) Position Type: Part Time, May - August 2026 - 3-4 evenings or weekend days each week Reports To: Senior Director of Visitor Services Position pays: $22-25 / hourThe RoleThe Philad…
Skills: Volunteer Management, Event Management, Operations Management, Hospitality, Customer Service
Visitor Services Associate - Phila Airport Visitor Center
Philadelphia, Pennsylvania, United States · On-site
Mid level
Location: Philadelphia, PA (in person) Full Time – Evenings and Weekends Required Start date - June 1, 2026 End date – November 5, 2026 The Visitor Experience Associate is an outgoing, extroverted personality, who enjoys…
Skills: Customer Service, Sales, Communication, Time Management, Problem Solving
Visitor Center Supervisor – Reading Terminal Market Visitor Center
Philadelphia, Pennsylvania, United States · On-site
Senior
Position: Six month Temporary Position – 35-40 hours per week Education: High school degree required; College degree preferred Experience: 5 years Compensation: $20/hr Reports to: Senior Director of Visitor Services Back…
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$22/hr–$25/hr
Temporary
Posted 39d ago
Apply by Aug 18
~40 hrs/week
Responsibilities
Manage volunteers and onsite logistics for three pop-up visitor center locations in Philadelphia. Provide real-time coaching, ensure SOP compliance, and assist guests with accurate regional information.
Requirements
Requires 1+ years of experience in operations, attraction, or hospitality management with a track record of successful event management. Must possess a valid PA Driver's License with Real ID and the ability to lift 35 lbs.
Full job description
Location: Philadelphia, PA (Center City) Position Type: Part Time, May - August 2026 - 3-4 evenings or weekend days each week Reports To: Senior Director of Visitor Services Position pays: $22-25 / hour
The Role
The Philadelphia Visitor Center is looking for an experienced event and volunteer manager to support volunteer management and onsite logistics for three pop up visitor center locations in summer 2026.
Key Responsibilities
Support supervisor and Senior Director of Visitor Services with staff and volunteer training
Serve as supervisor on duty on weekends and evenings
Act as the primary point of contact and advocate for all volunteers, providing real-time coaching and support.
Ensure standardized SOPs (Standard Operating Procedures) are followed at all seasonal visitor center locations.
Model excellent customer service and Philly pride to all volunteers, and answer their questions to ensure they are prepared to serve guests.
Work with the operations team to ensure safety and risk mitigation.
Educate staff and visitors about Philadelphia and the organization’s partners.
Assist staff is providing visitors with timely, memorable, and accurate information about the City of Philadelphia and the region.
Assist with intake, processing, and transportation of commemorative items.
Assist in the daily maintenance of the sites, including restocking, ticketing, merchandise preparation, etc.
Assist with other organizational tasks as needed.
Qualifications
Experience: 1+ years in operations management, attraction management, or hospitality.
Philadelphia Passion: knowledge of Philadelphia’s neighborhoods, history, and "must-see" spots.
Track record of successful event management.
Ability to lift 35 lbs.
Valid PA Driver’s License with Real ID.
Ability to work outdoors and in all weather conditions.
Note: This position will consist of evening and weekend shifts to support visitor centers during peak tourism seasons.
Related keywords
Visitor ServicesVolunteer CoordinationPhiladelphia TourismPop-up LocationsSOPRisk MitigationHospitality ManagementEvent LogisticsCustomer ExperienceReal ID
The best trips to Philadelphia start with the Philadelphia Visitor Center Corporation.
Industry
Hospitality
Company size
11-50 employees
Founded
2001
Headquarters
Philadelphia, PA
LinkedIn followers
2,509
The Philadelphia Visitor Center Corporation is a Pennsylvania nonprofit, 501(c)3 organization, which operates in cooperation with the National Park Service, Visit Philadelphia®, Philadelphia Convention and Visitors Bureau, the City of Philadelphia, and the Commonwealth of Pennsylvania.
The Philadelphia Visitor Center Corporation manages the Independence Visitor Center, the official visitor center of Independence National Historical Park and the greater Philadelphia region, including the City of Philadelphia, the Southern New Jersey and Delaware River Waterfronts, as well as Bucks, Chester, Delaware, and Montgomery Counties in Pennsylvania.
At the Independence Visitor Center, visitors can purchase tickets for local tours, attractions, and museums, and souvenirs from the official gift shop of Philadelphia. They can also pick up free maps and brochures and utilize free services and amenities, including WiFi and accessible public restrooms. Friendly Visitor Experience Associates are available to help turn any visitor's wish list into an unforgettable, customized itinerary.
To activate this personalized touch with as many people as possible, the Philadelphia Visitor Center Corporation also manages a satellite visitor center locations, the LOVE Park Visitor Center, the City Hall Visitor Center and Parkway Visitor Center; operates the visitor-friendly public transit service, Philly PHLASH® Downtown Loop; and the private event space, The Liberty View Ballroom and Event Space, located on the mezzanine level of Independence Visitor Center.
The best visits to Philadelphia start at the Independence Visitor Center.
STARTING HERE CAN LEAD ANYWHERE.
Offices: 599 Market Street, Philadelphia, PA 19106, US · 1569 John F Kennedy Blvd, Philadelphia, Pennsylvania 19102, US · 1 Penn Sq E, Room 121, Philadelphia, Pennsylvania 19107, US · 2600 Benjamin Franklin Pkwy, Philadelphia, Pennsylvania 19130, US
The best trips to Philadelphia start with the Philadelphia Visitor Center Corporation.
Industry
Hospitality
Company size
11-50 employees
Founded
2001
Headquarters
Philadelphia, PA
LinkedIn followers
2,509
The Philadelphia Visitor Center Corporation is a Pennsylvania nonprofit, 501(c)3 organization, which operates in cooperation with the National Park Service, Visit Philadelphia®, Philadelphia Convention and Visitors Bureau, the City of Philadelphia, and the Commonwealth of Pennsylvania.
The Philadelphia Visitor Center Corporation manages the Independence Visitor Center, the official visitor center of Independence National Historical Park and the greater Philadelphia region, including the City of Philadelphia, the Southern New Jersey and Delaware River Waterfronts, as well as Bucks, Chester, Delaware, and Montgomery Counties in Pennsylvania.
At the Independence Visitor Center, visitors can purchase tickets for local tours, attractions, and museums, and souvenirs from the official gift shop of Philadelphia. They can also pick up free maps and brochures and utilize free services and amenities, including WiFi and accessible public restrooms. Friendly Visitor Experience Associates are available to help turn any visitor's wish list into an unforgettable, customized itinerary.
To activate this personalized touch with as many people as possible, the Philadelphia Visitor Center Corporation also manages a satellite visitor center locations, the LOVE Park Visitor Center, the City Hall Visitor Center and Parkway Visitor Center; operates the visitor-friendly public transit service, Philly PHLASH® Downtown Loop; and the private event space, The Liberty View Ballroom and Event Space, located on the mezzanine level of Independence Visitor Center.
The best visits to Philadelphia start at the Independence Visitor Center.
STARTING HERE CAN LEAD ANYWHERE.
Offices: 599 Market Street, Philadelphia, PA 19106, US · 1569 John F Kennedy Blvd, Philadelphia, Pennsylvania 19102, US · 1 Penn Sq E, Room 121, Philadelphia, Pennsylvania 19107, US · 2600 Benjamin Franklin Pkwy, Philadelphia, Pennsylvania 19130, US