Austin, Texas, United States · On-site
$60k/yr
Job Title: Customer Srvc/Color Management Specialist Job Location: Austin, TX Reporting to: Customer Service Manager Shift: M-F, 9:00am-5:00pm CST Department: Customer Service Pay Scale: 60,000 POSITION SUMMARY The Color…
Skills: Color Management, Technical Support, Customer Service, ICC Profiling, Printer Calibration
On-site
$20/hr–$25/hr
About the Role: Marco Fine Arts is a premier fine art framing and fulfillment company serving galleries, artists, and trade clients nationwide. We are seeking an experienced Senior Framer to join our production team as a…
Skills: Fine Art Framing, Fitting, Mounting, Glazing, Finishing
Austin, Texas, United States · On-site
$20/hr–$24/hr
Mixing Lead SHCEDULE: Monday to Friday 6:00am to 2:30pm. PRIMARY PURPOSE: The Compounder is responsible for manufacturing product batches according to formula procedures and operating processing equipment. ESSENTIAL DUTI…
Skills: Compounding, Mixing, Equipment Operation, Forklift Operation, Chemical Batching
Austin, Texas, United States · On-site
$18/hr–$19/hr
POSITION SUMMARY The Art Frames Cut and Joint Team Lead supports daily production operations by coordinating tasks, guiding team members, and upholding quality and safety standards. This hands-on role involves working al…
Skills: Frame Cutting, Frame Joining, Miter Saw Operation, Underpinner Operation, Quality Assurance
Austin, Texas, United States · On-site
$14/hr–$15/hr
SCHEDULE 1st Shift: Mo - Fri 6am to 2:30pm. 2nd Shift: Mo - Fri 2:30pm to 11pm. 3er Shift: Mo - Fri 10pm to 6:30am. PAY RATE: $14 - $15 DOE POSITION SUMMARY To assist in the operation of various machinery to produce spec…
Skills: Machine Operation, Material Handling, Quality Inspection, Mechanical Knowledge, Safety Compliance
Hawthorne, California, United States · On-site
$46k/yr
Customer Experience & Order Operations Specialist Location: Hawthorne, CA Company: The Marco Group (Supporting Nova Color and Marco Fine Arts) Schedule: Full-Time, In Office Position Summary The Customer Experience & Ord…
Skills: Customer Service, Order Management, Account Coordination, Communication, Organization
Austin, Texas, United States · On-site
The Sales Associate is responsible for generating sales through exhibiting passion for Erin Condren brand, products, and trends with all customers. The Sales Associate is also responsible for executing initiatives and ta…
Skills: Sales, Customer Service, POS Systems, Microsoft Office, Interpersonal Communication
Austin, Texas, United States · On-site
$15/hr–$17/hr
Position Summary The Receiving and Material Handler is responsible for receiving, inspecting, storing, and distributing materials, supplies, and products in accordance with company standards. This role ensures materials …
Skills: Receiving, Inventory Management, Material Handling, Forklift Operation, NetSuite
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Provide technical color workflow solutions and day-to-day customer support for the fine art and digital printing industry. Assist customers with printer profiling, calibration, and troubleshooting to ensure high-quality print results.
Requires at least 2 years of customer service or technical support experience specifically with large-format inkjet printing and color-managed workflows. Proficiency with ICC profiles, RIP software, and professional print systems is essential.
Job Title: Customer Srvc/Color Management Specialist
Job Location: Austin, TX
Reporting to: Customer Service Manager
Shift: M-F, 9:00am-5:00pm CST
Department: Customer Service
Pay Scale: 60,000
The Color Management Specialist / Customer Support Specialist plays a critical role in supporting customers with both technical color workflow solutions and day-to-day customer service needs within the fine art and digital printing industry. This position combines hands-on color management expertise with exceptional customer support skills to ensure customers achieve accurate, repeatable, and high-quality print results across a variety of printers, media types, inks, and RIP software platforms.
This role requires strong communication skills, technical troubleshooting abilities, and a passion for helping customers succeed. The ideal candidate will be comfortable assisting customers through printer profiling, calibration, media recommendations, print troubleshooting, workflow optimization, and general order/account support.
The Color Management Specialist will work closely with Sales, Production, Operations, Product Development, and Customer Service teams to improve customer experience and uphold the company’s reputation for premium fine art media and technical expertise.
Work performed in a warehouse environment with exposure to moderate noise, moving equipment, and temperature variations.
The Marco Group is an equal-opportunity employer and complies with all applicable federal, state, and local non-discrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department.
We are the world leader in coating services & substrate manufacturing.
We are the world leader in coating & substrate manufacturing. We are renowned for setting the global standard for printable substrates in the inkjet printing industry and produce a broad range of printable films and papers for both wide format and high-speed inkjet printing markets. We are a full-service coating company offering standard and custom converting options and logistics support.
Offices: 301 W Howard Ln, Austin, Texas 78753, US
We are the world leader in coating services & substrate manufacturing.
We are the world leader in coating & substrate manufacturing. We are renowned for setting the global standard for printable substrates in the inkjet printing industry and produce a broad range of printable films and papers for both wide format and high-speed inkjet printing markets. We are a full-service coating company offering standard and custom converting options and logistics support.
Offices: 301 W Howard Ln, Austin, Texas 78753, US
