ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainab…
San Francisco, California, United States · On-site
$100k–$120k/yr
Mid level$1.1B raised
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainab…
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainab…
Skills: Talent Research, Sourcing, Market Mapping, Technical Recruiting, Data Analysis
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainab…
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainab…
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainab…
Skills: Retail merchandising, Accessories, E-commerce, DTC, Data analysis
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainab…
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainab…
Skills: Retail merchandising, Bath textiles, E-commerce, DTC, Data analysis
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainab…
Skills: Paid Social, Performance Marketing, Meta Ads, Customer Acquisition, Media Budget Management
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainab…
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainab…
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainab…
Skills: Operations Leadership, Reverse Logistics, Team Management, Lean Methodology, Six Sigma
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainab…
Skills: Product Management, MarTech, Marketing Attribution, AI Implementation, Data Analytics
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainab…
Skills: SQL, Python, R, Data Visualization, Looker
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainab…
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainab…
Skills: Demand Forecasting, Inventory Placement Optimization, Operations Research, Machine Learning, Large Language Models
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainab…
Skills: Bilingual German, Bilingual English, Customer Service, Problem Solving, Empathy
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainab…
Skills: Product Management, CRM, Lifecycle Marketing, AI and Automation, Customer Engagement Platforms
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainab…
Skills: Python, SQL, Machine Learning, Recommender Systems, Generative AI
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainab…
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Full-time
Posted 9d ago
~40 hrs/week
Responsibilities
Lead the quality control and compliance programs for hardlines and home textiles in Vietnam, ensuring products meet safety and regulatory standards. Collaborate with cross-functional teams to develop testing protocols and failure mode analyses to mitigate defects during production.
Requirements
Requires a proven track record in driving technical quality improvements and leading high-performing quality teams within a manufacturing environment. Must be proficient in quality tools such as FMEA, Root Cause Analysis, and Statistical Process Control.
Full job description
ABOUT QUINCE
Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.
Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:
Customer First: We prioritize customer satisfaction in every decision.
High Quality: True quality means premium materials and rigorous production standards you can feel good about.
Essential Design: We focus on timeless, functional essentials instead of chasing trends.
Always a Better Deal: Innovation and transparency ensure value for both customers and partners.
Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.
Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.
OUR TEAM AND SUCCESS
At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence.
If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.
THE ROLE
Director of Quality Control, Hardlines
RESPONSIBILITIES:
Collaborate with Merchandising, Sourcing, and Product Development teams to proactively identify and address potential quality concerns during product development, and govern the necessary quality controls in pre-production and production to guarantee flawless execution.
Ensure product meets the design, safety, construction, and regulatory standards for domestic, and international markets
Develop and execute failure mode and effect analysis for new product developments. Develop product testing protocols and inspection plans to proactively mitigate any potential quality or defect issue. This includes defining the test and inspection criteria, pass fail criteria, number of samples required for testing and inspection plans, and ensure the successful execution of testing and inspection plans.
Accountable for the governance Test Protocols and Inspection Plans for Home Textiles. Ensure all team members and third-parties are using approved protocols and inspection forms.
Keep up to date on latest regulations and industry best practices and implement necessary adjustments for compliance.
Establish solid working connections with key internal and external partners to guarantee all quality systems, best practices, and tools are properly rolled out and utilized.
Lead a team of Quality Assurance professionals that manage the quality and compliance programs for Home Textiles.
DESIRED SKILLS:
Proven track record of ability to think strategically and communicate in a structured way
Proven track record in driving impact - e.g. defect reduction, continuous improvement and efficiency improvement.
Experience leading technical quality improvement initiatives for Home Furnishings.
Experience developing product testing protocols using industry accepted test methods.
Knowledge of relevant quality tools and methodologies (e.g., FMEA, Root Cause Analysis, Statistical Process Control, etc.).
Quality management experience within manufacturing, processing engineering,
Strong understanding of total quality management principles
Experience leading and developing top performing quality teams
WHY QUINCE?
Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.
EQUAL OPPORTUNITY & HIRING INTEGRITY
Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.
Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.
Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Related keywords
HardlinesQuality ControlHome TextilesFMEARoot Cause AnalysisStatistical Process ControlTotal Quality ManagementDTCManufacturingRegulatory StandardsProduct DevelopmentInspection PlansComplianceDefect ReductionSupply ChainQuality Assurance
Quince is a consumer technology platform rebuilding retail from the infrastructure up.
The company began with a towel. A hotel-grade towel retailed for roughly $80. The manufacturing partner who made it sold it for about $7. Nothing about the product justified the gap. The gap was the system.
Quince was built to replace that system. Its proprietary Manufacturer-to-Consumer (M2C) platform connects customers directly to the manufacturing partners behind some of the best-made products in the world, with demand signals flowing back to partners weekly so production follows what customers are actually buying, not a year-old forecast. No promotional calendar, no inventory built on guesses, no layered costs priced into the product.
What differentiates Quince is not pricing. It is the system. The proof is in how the company operates: cost breakdowns published on product pages, a 365-day return policy, third-party lab testing, and products removed from the assortment at Quince's cost when they fall below the quality bar. Because the platform produces against real demand, the excess inventory that defines conventional retail is never made. Responsibility is built into the model, not added on top of it.
Today, Quince offers curated essentials across 100+ categories, from cashmere and linen to fine jewelry and furniture, at prices typically 50 to 70 percent below comparable market prices, and is one of the fastest-growing consumer platforms in the industry.
Visit Quince at quince.com or on Instagram at @onequince.
Offices: 260 Townsend St, San Francisco, California 94107, US · WeWork, Roshini Tech Hub, PFS Club House, Marathahalli Main Rd, Lakshminarayana Pura, EPIP Zone,, Chinnapanna Halli, Bengaluru, Karnataka 560037, IN
Quince is a consumer technology platform rebuilding retail from the infrastructure up.
The company began with a towel. A hotel-grade towel retailed for roughly $80. The manufacturing partner who made it sold it for about $7. Nothing about the product justified the gap. The gap was the system.
Quince was built to replace that system. Its proprietary Manufacturer-to-Consumer (M2C) platform connects customers directly to the manufacturing partners behind some of the best-made products in the world, with demand signals flowing back to partners weekly so production follows what customers are actually buying, not a year-old forecast. No promotional calendar, no inventory built on guesses, no layered costs priced into the product.
What differentiates Quince is not pricing. It is the system. The proof is in how the company operates: cost breakdowns published on product pages, a 365-day return policy, third-party lab testing, and products removed from the assortment at Quince's cost when they fall below the quality bar. Because the platform produces against real demand, the excess inventory that defines conventional retail is never made. Responsibility is built into the model, not added on top of it.
Today, Quince offers curated essentials across 100+ categories, from cashmere and linen to fine jewelry and furniture, at prices typically 50 to 70 percent below comparable market prices, and is one of the fastest-growing consumer platforms in the industry.
Visit Quince at quince.com or on Instagram at @onequince.
Offices: 260 Townsend St, San Francisco, California 94107, US · WeWork, Roshini Tech Hub, PFS Club House, Marathahalli Main Rd, Lakshminarayana Pura, EPIP Zone,, Chinnapanna Halli, Bengaluru, Karnataka 560037, IN