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Jobs at NRT Technology Corp. (Now Hiring) — 7 open

NRT Technology Corp. logoNRT Technology Corp.

Field Service Technician - Field Services

United States · On-site

Mid level

Responsibilities and Accountabilities: · Incident Handling: Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools. This includes repair of HW on comp…

Skills: Hardware Troubleshooting, Software Installation, Preventive Maintenance, Electronic Repair, Windows OS

NRT Technology Corp. logoNRT Technology Corp.

Project Coordinator - Software Projects

Toronto, Ontario, Canada · On-site

$60k–$80k/yr

Mid level

About NRT At NRT, we build more than solutions: we build up each other. NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our nex…

Skills: Project Coordination, Stakeholder Management, Software Implementation, Project Scheduling, Risk Escalation

NRT Technology Corp. logoNRT Technology Corp.

Project Coordinator - Hardware Projects

Toronto, Ontario, Canada · On-site

$60k–$80k/yr

Mid level

About NRT At NRT, we build more than solutions: we build up each other. NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our nex…

Skills: Project Coordination, Hardware Deployment, Stakeholder Management, Technical Documentation, Scheduling

NRT Technology Corp. logoNRT Technology Corp.

Human Resources Generalist

Toronto, Ontario, Canada · On-site

Mid level

Human Resources Generalist About NRT At NRT, we build more than solutions: we build up each other. NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterpri…

Skills: Full-cycle Recruitment, Onboarding, Off-boarding, HRIS Management, Employee Relations

NRT Technology Corp. logoNRT Technology Corp.

Tax Assistant

Toronto, Ontario, Canada · On-site

$45k–$50k/yr

Entry level

Tax Assistant About NRT At NRT, we build more than solutions: we build up each other. NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming ind…

Skills: Canadian Sales Tax, US Sales and Use Tax, Tax Compliance, Tax Audits, Financial Statement Analysis

NRT Technology Corp. logoNRT Technology Corp.

Field Service Technician - Bristol, Virginia

Bristol, Virginia, United States · On-site

Entry level

About NRT At NRT, we build more than solutions: we build up each other. NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our nex…

Skills: Hardware Diagnostics, Software Configuration, Preventative Maintenance, Electronic Repair, Problem Solving

NRT Technology Corp. logoNRT Technology Corp.

Senior Software Developer

Toronto, Ontario, Canada · On-site

$100k–$110k/yr

Mid level

About NRT At NRT, we build more than solutions: we build up each other. NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our nex…

Skills: C/C++, Win32 APIs, Concurrency, Socket Programming, TCP/IP

NRT Technology Corp. logo

Field Service Technician - Field Services

NRT Technology Corp.

United States • On-site

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Mid level

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  • Full-time
  • associate degree
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Perform troubleshooting, repair, and preventive maintenance on hardware and software components. Handle installations, movements, and customer training while maintaining detailed service reports.

Requirements

Requires at least 2 years of experience in IT, mechanical, or electronic professions, or an associate degree in a technology field. Must be proficient in Windows OS and capable of lifting up to 50 pounds.

Full job description

Responsibilities and Accountabilities:
 
· Incident Handling: Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools. This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW.
· Preventive Maintenance: Perform routine checks according to documented preventative maintenance procedures and refill consumables as directed.
· IMAC/R: Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed.
· Customer Training: Instruct and train customers on usage and operation of installed Hardware and Software. Maintains quality measurements and overall commitment to customer satisfaction. Provides timely follow-up to customer concerns and requests.
· Process Tasks: Receive briefing for incidents and orders from dispatch function. Update dispatch function of all unforeseen issues. Provide detailed debriefing on all performed activities. Proactively inform customers about performed actions.
· Continuous Improvement Process: Observe technical or process problems at all times, proactively inform about potential problems and offer improvement suggestions if possible. Actively use corporate tools and processes for knowledge sharing, e.g. knowledge base to find solutions and provide input for it.
· Training: Participate in regular hardware and software trainings (on the job, classroom trainings and web-based trainings) according to the corporate training concept and receive certification after passing relevant test.
· Administration: Installs FCOs (field change orders) and other equipment modifications as needed. Responsible for timely and accurate dispatch information (updated at time of call) and all administrative reports as defined by management, including service reports, expense reports, time and attendance records accurately and on time.
· Security and Safety: Drives safely at all times and obeys all traffic laws and regulations. Responsible for the integrity and security of company vehicle, tools, test equipment, proprietary software and proper documentation.
 
Knowledge and Skill Requirements:
 
· Demonstrate quality technical, electronic repair and maintenance skills.
· Must be able to maintain a working knowledge in technology and associated technical skills to systems, applications, tools and resources utilized in the office and field.
· Must be proficient with the general Windows operating system and platforms.
· Familiarity and keep abreast of the field’s procedures, practices and concepts.
· Maintain a professional attitude and appearance at all times.
· Must be able to work in a team environment and maintain a positive, customer focused attitude.
 
Work Experience:
 
· Minimum 2 year experience in IT, mechanical or electronic related profession. ATM technical experience preferred. Or the minimum education of an associate’s degree in a technology field.
· Must be able to communicate effectively with internal and external personnel, both verbally and in writing.
· Must be able to interpret and understand technical documentation.
· PC literacy and good knowledge and application of the relevant tools and methods.
· Product knowledge of ATM industry highly desirable.
· Experience in servicing NRT QuickJack products or other ticket redemption products in a casino environment an asset.
 
Physical Demands and Work Environment:
 
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
· Physical demands: While performing duties of job, employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
· Work Environment: The noise level in the work environment is usually moderate. Employees may be required to drive long distances in traffic. Employees may also be exposed to inclement weather conditions.

Related keywords

ATMField ServiceHardware RepairSoftware ConfigurationIMAC/RField Change OrdersNRT QuickJackTicket RedemptionDiagnostic ToolsElectronic MaintenanceWindows PlatformTechnical Support

About NRT Technology Corp.

LinkedInVisit site
Industry
Gambling Facilities and Casinos
Company size
201-500 employees
Headquarters
Toronto, ON
LinkedIn followers
5,898

NRT is a global technology leader in the design and development of next-generation fin-tech and guest and player engagement platforms. Enabling millions of unique guest services for enterprise gaming operators both. Our solution portfolio include secure payment systems, Integration Casino Resort Mobile App, specialized financial and marketing kiosks, AML compliance tracking, financial intelligence solutions, electronic marker solutions, digital loyalty, marketing and our industry leading intelligent table game platform, seamlessly combining technological innovation, in-house infrastructure, and strategic partnerships, NRT creates the most convenient, reliable, and secure omni-channel payment ecosystem for casino operators and their guests. Our collective solutions are used by casinos, race and sports operators, lotteries, banks, and retailers globally • NRT processes payments for over 50,000 ATM’s in N. America • Settles over $35 billion annually • Processing over 220 Million transactions annually • Deployed over 10,000 QuickJack kiosk solutions globally NRT’s corporate head-office is located in Toronto. This 55,000 square-foot complex houses all R&D facilities and staff involved in administration, compliance, sales, marketing, finance, product development and support. The company also holds an American head-office in Las Vegas, Nevada and two international offices in Macau, Singapore & Taiwan.

Offices: 10 Compass Court, Toronto, ON, CA · 3525 E Post Rd, Las Vegas, Nevada 89120, US · Alameda Dr. Carlos d'Assumpcao, No. 335, Edificio "Hot Line," 17th Floor "V", Macau, HK

Centre Payment Systems™ Credit Debit & ATMQuickJack 2™ Redemption KiosksCash Handling System® BackOfficeand 24 x 7 Customer Support CentreGamblingCasinoFinancial Services
View all jobs at NRT Technology Corp.

About NRT Technology Corp.

LinkedInVisit site
Industry
Gambling Facilities and Casinos
Company size
201-500 employees
Headquarters
Toronto, ON
LinkedIn followers
5,898

NRT is a global technology leader in the design and development of next-generation fin-tech and guest and player engagement platforms. Enabling millions of unique guest services for enterprise gaming operators both. Our solution portfolio include secure payment systems, Integration Casino Resort Mobile App, specialized financial and marketing kiosks, AML compliance tracking, financial intelligence solutions, electronic marker solutions, digital loyalty, marketing and our industry leading intelligent table game platform, seamlessly combining technological innovation, in-house infrastructure, and strategic partnerships, NRT creates the most convenient, reliable, and secure omni-channel payment ecosystem for casino operators and their guests. Our collective solutions are used by casinos, race and sports operators, lotteries, banks, and retailers globally • NRT processes payments for over 50,000 ATM’s in N. America • Settles over $35 billion annually • Processing over 220 Million transactions annually • Deployed over 10,000 QuickJack kiosk solutions globally NRT’s corporate head-office is located in Toronto. This 55,000 square-foot complex houses all R&D facilities and staff involved in administration, compliance, sales, marketing, finance, product development and support. The company also holds an American head-office in Las Vegas, Nevada and two international offices in Macau, Singapore & Taiwan.

Offices: 10 Compass Court, Toronto, ON, CA · 3525 E Post Rd, Las Vegas, Nevada 89120, US · Alameda Dr. Carlos d'Assumpcao, No. 335, Edificio "Hot Line," 17th Floor "V", Macau, HK

Centre Payment Systems™ Credit Debit & ATMQuickJack 2™ Redemption KiosksCash Handling System® BackOfficeand 24 x 7 Customer Support CentreGamblingCasinoFinancial Services
View all jobs at NRT Technology Corp.

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