Company Description With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect hol…
Company Description With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect hol…
Skills: Hotel Property Management, Commercial Acumen, Budgeting, Forecasting, Operational Performance
Company Description With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect hol…
Skills: Park Operations, Hospitality Management, Team Leadership, Safety Compliance, Risk Management
Company Description With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect hol…
Company Description With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect hol…
Skills: Groundskeeping, Gardening, Landscaping, Lawn Care, Mowing
Company Description With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect hol…
Skills: Cleaning, Attention to detail, Teamwork, Time management, Punctuality
First Nations Team Manager – Service Contact Centre
Sydney, New South Wales, Australia · On-site
Mid level
Company Description We're one of Australia's most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle chargi…
Skills: Leadership, Coaching, Customer Service, Cultural Knowledge, Conflict Resolution
First Nations Team Manager – Service Contact Centre
Sydney, New South Wales, Australia · On-site
Mid level
Company Description We're one of Australia's most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle chargi…
Skills: Leadership, Coaching, Customer Service, Cultural Safety, Conflict Resolution
Company Description With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect hol…
Skills: Cleaning, Housekeeping, Attention To Detail, Time Management, Guest Relations
South West Rocks, New South Wales, Australia · On-site
Entry level
Company Description With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect hol…
Skills: Activity Planning, Event Hosting, Childcare, Guest Relations, Public Speaking
Company Description With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect hol…
Company Description Coral Expeditions is Australia’s pioneering cruise line. We specialise in a unique style of immersive adventures by small expedition ship. With humble beginnings hosting cruises on the Great Barrier R…
Company Description Coral Expeditions is Australia’s pioneering cruise line. We specialise in a unique style of immersive adventures by small expedition ship. With humble beginnings hosting cruises on the Great Barrier R…
Skills: Dive Instruction, Boat Handling, Water Safety Management, Customer Service, Public Speaking
Company Description With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect hol…
Company Description With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect hol…
Housekeeping and Amenities: Darlington Beach Resort
Coffs Harbour City Council, New South Wales, Australia · On-site
Entry level
Company Description With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect hol…
Skills: General Cleaning, Linen Changing, Hygiene Standards, Safe Work Practices, Time Management
Company Description Coral Expeditions is Australia’s pioneering cruise line. We specialise in a unique style of immersive adventures by small expedition ship. With humble beginnings hosting cruises on the Great Barrier R…
South West Rocks, New South Wales, Australia · On-site
Entry level
Company Description With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect hol…
Skills: Meal Preparation, Food Safety Standards, Stock Rotation, Menu Contribution, Communication Skills
South West Rocks, New South Wales, Australia · On-site
Entry level
Company Description With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect hol…
Skills: Barista Skills, Customer Service, Food Preparation, Communication Skills, Time Management
South West Rocks, New South Wales, Australia · On-site
Entry level
Company Description With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect hol…
Skills: Customer Service, Hospitality, Communication Skills, Problem Solving, Organization
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Full-time
Progressive Flexibility, Generous Leave, Recreation Leave, Travel Discounts on SIXT Car Rental, Cruises Discounts, Accommodation Discounts at NRMA Holiday Parks and Resorts
Posted 17d ago
~40 hrs/week
Responsibilities
Provide critical leadership support across a portfolio of holiday parks and resorts, stepping in during leave or vacancies. Drive operational excellence, coach team leaders, and implement business improvement initiatives to enhance guest experiences.
Requirements
Requires extensive experience leading hospitality operations and the ability to travel flexibly across Australia. Must possess a valid driver's license, First Aid/CPR certification, a Working With Children Check, and own mobile accommodation.
Full job description
Company Description
With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences.
Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.
Job Description
Travel Australia |Support Great Teams | Make a Genuine Impact
We're looking for an experienced and adaptable Relief Manager to join our Operations team and provide critical leadership support across our portfolio of holiday parks and resorts. This unique role is perfect for a hospitality or tourism leader who thrives on variety, enjoys new challenges and can quickly build strong relationships in different environments.
From supporting Park Managers during leave and leadership vacancies to assisting properties through operational change, peak periods or targeted business initiatives, you'll help keep our parks performing at their best.
This highly mobile role will see you travel extensively across some of Australia's most loved holiday destinations, stepping in wherever support is needed most. Flexibility, independence and a hands-on leadership style are essential, along with a passion for helping teams succeed and delivering great guest experiences.
If you enjoy making a meaningful impact, embracing change and experiencing new locations, this could be the opportunity you've been looking for.
What you will do:
As a Relief Manager, you'll be deployed where operational support is needed most. Depending on the assignment, you may:
Step into temporary leadership of a park or resort during periods of leave or leadership vacancies
Support Park or Resort Managers and operational leaders with targeted projects and business priorities
Help properties navigate operational challenges or periods of peak demand
Coach, mentor and develop team leaders and department managers
Drive guest experience improvements and operational excellence
Support commercial performance, workforce planning and cost management
Assist with business improvement initiatives, operational reviews and change management projects
Ensure compliance with safety, legislative and operational standards
Build capability and embed best practice across the portfolio
What you will bring:
We're looking for someone who can quickly establish credibility, adapt to changing environments and confidently lead diverse teams.
You'll ideally have:
Experience leading holiday parks, resorts, hotels or hospitality operations
Strong operational leadership across multiple departments
Sound commercial and financial acumen
A track record of improving team performance and guest satisfaction
Experience supporting teams through change and operational challenges
Excellent communication, coaching and stakeholder management skills
The ability to remain calm, decisive and solutions-focused under pressure
Strong organisational skills and the ability to manage competing priorities
Essential Requirements
Current Working With Children Check (state applicable)
Current First Aid and CPR Certification
Valid Australian Driver Licence
Ability and willingness to travel flexibly and extensively
Own self-contained caravan, motorhome, campervan or mobile accommodation suitable for extended stays while onsite
What’s in it for you?
At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!
Progressive flexibility, leave and well-being benefits to balance all of life's priorities including generous leave and recreation leave.
Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
Discounts on a range of NRMA personal insurance products including car, home & travel
Grow, progress or relocate your career and move around the NRMA Group or different locations with us.
Know you belong:
We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.
Ready to hit the road and make a difference? Apply now and join a team where your leadership, adaptability and expertise will help shape the success of parks and resorts across Australia.
As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes
Department: Operations Leaders
Related keywords
HospitalityTourismResort ManagementHoliday ParksOperational ExcellenceCommercial PerformanceWorking With Children CheckFirst Aid CertificationCPR CertificationMobile AccommodationChange ManagementStakeholder ManagementWorkforce PlanningGuest SatisfactionCompliance
Find your happy place at NRMA Parks and Resorts, where a range of accommodations await amidst iconic destinations.
Industry
Travel Arrangements
Company size
201-500 employees
Founded
1993
Headquarters
Coolangatta, QLD
LinkedIn followers
8,592
Welcome to NRMA Parks and Resorts 🌴
Helping you turn your holiday moments into lasting memories by connecting you to destinations that offer more than just a change of scenery. Member-owned and guided by over 100 years of expertise under the NRMA group. A group dedicated to bringing people together along the open road, in the wonder of our iconic backyard.
NRMA Parks and Resorts family are all about turning holiday moments into lifelong memories. From stargazing from the comfort of a safari tent, enjoying a little luxury in a poolside villa, or simply camping amongst our beautiful natural landscapes, there is something to delight everyone.
We’re for exploring Australia’s most iconic destinations. We’re for holidays in nature, family getaways, and road trips to spectacular places. 🏖🏔🌴
Offices: Suite L218A, Level 2, The Strand, 72-80 Marine Pde, Coolangatta, QLD 4225, AU
Tourist Park and Resort ManagementHolidaysCampingand CaravanningResorts
Find your happy place at NRMA Parks and Resorts, where a range of accommodations await amidst iconic destinations.
Industry
Travel Arrangements
Company size
201-500 employees
Founded
1993
Headquarters
Coolangatta, QLD
LinkedIn followers
8,592
Welcome to NRMA Parks and Resorts 🌴
Helping you turn your holiday moments into lasting memories by connecting you to destinations that offer more than just a change of scenery. Member-owned and guided by over 100 years of expertise under the NRMA group. A group dedicated to bringing people together along the open road, in the wonder of our iconic backyard.
NRMA Parks and Resorts family are all about turning holiday moments into lifelong memories. From stargazing from the comfort of a safari tent, enjoying a little luxury in a poolside villa, or simply camping amongst our beautiful natural landscapes, there is something to delight everyone.
We’re for exploring Australia’s most iconic destinations. We’re for holidays in nature, family getaways, and road trips to spectacular places. 🏖🏔🌴
Offices: Suite L218A, Level 2, The Strand, 72-80 Marine Pde, Coolangatta, QLD 4225, AU
Tourist Park and Resort ManagementHolidaysCampingand CaravanningResorts