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Jobs at Novellis Health (Now Hiring) — 3 open

Novellis Health logoNovellis Health

Temporary Patient Service Coordinator - Bilingual Chinese

New York, New York, United States · Hybrid

$20/hr–$25/hr

Mid level

We are seeking a temporary and bilingual (Chinese – Mandarin/Cantonese) Patient Services Coordinator to join our team supporting our Radiation and Surgery departments. This hybrid position will help bridge language and c…

Skills: Bilingual Chinese, Mandarin Fluency, Cantonese Fluency, Patient Scheduling, Insurance Verification

Novellis Health logoNovellis Health

Certified Medical Assistant

New York, New York, United States · On-site

$20/hr–$24/hr

Mid level

Position Summary: Under direct supervision, assist physicians and clinicians with patient care duties in our busy medical oncology/hematology department. This is a full-time role that requires working Monday-Friday. Bili…

Skills: Patient Care, Vital Signs Recording, Venipuncture, Capillary Blood Collection, Specimen Processing

Novellis Health

Per Diem Radiation Therapist

New York, New York, United States · On-site

$47/hr–$58/hr

Mid level

We are seeking a skilled and compassionate Per Diem Radiation Therapist to join our dynamic team at Novellis Health in Brooklyn. In this role, you will play a vital part in delivering high-quality radiation therapy treat…

Skills: Radiation Therapy, Patient Positioning, Dosage Calculation, Linear Accelerator Operation, Electronic Medical Records

Novellis Health logo

Temporary Patient Service Coordinator - Bilingual Chinese

Novellis Health

New York, New York, United States • Hybrid

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Mid level

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  • $20/hr–$25/hr
  • Part-time
  • Posted 5d ago
  • ~40 hrs/week

Responsibilities

Acts as a bilingual liaison for Chinese-speaking patients in radiation and surgery departments, managing scheduling and communication. Responsible for patient check-in/out, EMR record maintenance, and coordinating care across multiple medical teams.

Requirements

Requires fluency in English and Chinese (Mandarin and Cantonese preferred) along with experience in healthcare workflows and medical terminology. Must be proficient in EMR systems and possess strong organizational and customer service skills.

Full job description

We are seeking a temporary and bilingual (Chinese – Mandarin/Cantonese) Patient Services Coordinator to join our team supporting our Radiation and Surgery departments. This hybrid position will help bridge language and cultural barriers, ensuring that our Chinese-speaking patients receive exceptional, compassionate care. The role combines in-office duties at our Brooklyn and Manhattan locations with remote administrative support.

Primary Responsibilities
  • Community and Program Support: Serve as a key liaison for the Asian Initiatives Program, supporting outreach and coordination for Chinese-speaking patients receiving radiation and surgical care.
  • Appointment Scheduling and Coordination: Manage complex scheduling needs across multiple sites and specialties, optimizing provider availability and minimizing patient wait times.
  • Patient Check-In and Check-Out: Verify insurance coverage, collect co-pays, and confirm demographic details with accuracy and sensitivity.
  • Patient Communication: Handle a high volume of patient calls, inquiries, and scheduling requests in both English and Chinese. Provide clear, empathetic communication to ensure understanding and comfort.
  • Records and EMR Management: Maintain complete and accurate patient records using the Electronic Medical Record (EMR) system, ensuring compliance with HIPAA and other privacy regulations.
  • Care Continuity and Follow-Up: Educate patients on procedures, insurance requirements, and follow-up instructions. Conduct post-visit follow-up calls to ensure continuity of care.
  • Cross-Department Coordination: Collaborate with nursing, radiation oncology, surgical scheduling, and administrative teams to streamline patient flow and communication between departments.
Required Skills and Qualifications
  • Bilingual (Chinese/English) Required: Fluency in both Mandarin and Cantonese highly preferred.
  • Healthcare Experience: Familiarity with medical terminology, clinical workflows, and the needs of oncology and surgical patients.
  • Strong Organizational Skills: Ability to handle multiple priorities, patient requests, and department needs under time constraints.
  • Customer Service Orientation: Demonstrated ability to build trust and rapport with patients of diverse backgrounds, particularly within the Chinese community.
  • Technical Proficiency: Experience using EMR systems and Microsoft Office Suite (Outlook, Excel, Teams).
  • Team Collaboration: Demonstrated ability to work closely with medical and administrative staff across multiple locations.
Preferred Qualifications
  • Previous experience in a hybrid healthcare role or in community-based medical outreach settings.
  • Prior administrative support within radiation oncology, surgical, or specialty care.

Flexible work from home options available.

Related keywords

ChineseMandarinCantonesePatient Service CoordinatorRadiation OncologySurgical CareEMRHIPAAInsurance VerificationHealthcare AdministrationPatient FlowMedical TerminologyMicrosoft OutlookMicrosoft ExcelMicrosoft TeamsAsian Initiatives Program

About Novellis Health

LinkedInVisit site

Providing Administrative Infrastructure & Support Services that Allow Providers to Thrive in Challenging Environments.

Industry
Medical Practices
Company size
51-200 employees
Founded
2024
Headquarters
Brooklyn, New York
LinkedIn followers
474

Novellis Health is a leading multi-specialty private practice serving the NYC area. We provide comprehensive care in Radiation Oncology, Hematology & Medical Oncology, Urology, and Surgery. Our team of expert physicians is dedicated to delivering personalized treatment plans and exceptional patient experiences.

Offices: 2101 Avenue X, Brooklyn, New York 11235, US

Health CareWellnessMedical
View all jobs at Novellis Health

About Novellis Health

LinkedInVisit site

Providing Administrative Infrastructure & Support Services that Allow Providers to Thrive in Challenging Environments.

Industry
Medical Practices
Company size
51-200 employees
Founded
2024
Headquarters
Brooklyn, New York
LinkedIn followers
474

Novellis Health is a leading multi-specialty private practice serving the NYC area. We provide comprehensive care in Radiation Oncology, Hematology & Medical Oncology, Urology, and Surgery. Our team of expert physicians is dedicated to delivering personalized treatment plans and exceptional patient experiences.

Offices: 2101 Avenue X, Brooklyn, New York 11235, US

Health CareWellnessMedical
View all jobs at Novellis Health

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