Washington, District of Columbia, United States · Remote OK
$55k–$58k/yr
Donor Concierge (www.donorconcierge.com), part of the NorthStar Fertility family of companies (www.northstarfertility.com. Donor Concierge), is hiring a Case Manager to grow our surrogacy program. Donor Concierge is a tr…
Skills: Communication, Interpersonal Skills, Active Listening, Time Management, Organizational Skills
Washington, District of Columbia, United States · Remote OK
$65k–$85k/yr
Northstar Fertility Partners (www.nsfertility.com) is an industry leader in fertility services, specializing in surrogacy, egg donation, and family building through a constellation of expert-led companies. We have helped…
Skills: Wix, Figma, Adobe Creative Suite, Canva, Graphic Design
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The Case Manager guides Intended Parents through the process of finding egg donors, sperm donors, or surrogates by developing personalized plans. They collaborate with clinics and agencies while maintaining accurate client records in the CRM system.
Candidates must have a high school diploma or equivalent and commensurate field experience. Strong interpersonal skills, a results-driven mindset, and a professional demeanor are required.
Donor Concierge (www.donorconcierge.com), part of the NorthStar Fertility family of companies (www.northstarfertility.com. Donor Concierge), is hiring a Case Manager to grow our surrogacy program. Donor Concierge is a trusted, concierge-style service that guides Intended Parents through every step of their family-building journey, offering personalized support and access to a highly curated network of top-tier agencies,
The Case Manager is responsible for helping Intended Parents find an egg donor, sperm donor, or surrogate. They assess the needs and preferences of the IPs and develop a customized plan based on their needs. Case managers will often refer IPs to professional services such as attorneys, mental health professionals, and clinics as needed. They maintain consistent communication with IPs and adjust their search plan as needed.
What you’ll do:
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North Star and its companies are an equal opportunity employer. We provide opportunities without regard to race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation, genetic information and gender identity or expression. The law requires an employer to post notices describing the Federal laws prohibiting job discrimination based on race, color, sex, national origin, religion, age, equal pay, disability, veteran status, sexual orientation, and genetic information and gender identity or expression. Please visit https://www.eeoc.gov/employers/eeo-law-poster to visit the “EEO is the Law” poster.
Everyone should have the opportunity to become a parent.
Northstar Fertility is a constellation of companies leading transformation in the fertility field. We bring together experts with top qualifications across the industry, many of whom have their own personal experiences with infertility, to guide parents, surrogates and donors on successful journeys. We help people experience the joy of parenthood—over 7,000 families and counting.
Offices: BOSTON, MA, US
Everyone should have the opportunity to become a parent.
Northstar Fertility is a constellation of companies leading transformation in the fertility field. We bring together experts with top qualifications across the industry, many of whom have their own personal experiences with infertility, to guide parents, surrogates and donors on successful journeys. We help people experience the joy of parenthood—over 7,000 families and counting.
Offices: BOSTON, MA, US
