Fife, Washington, United States · On-site
$45k–$55k/yr
About Us We are North Creek Roofing, serving homeowners throughout the Puget Sound since 1996 with expert roof replacements, repairs, inspections, and gutter services. As a fully licensed, insured, and BBB‑accredited con…
Skills: Appointment Setting, Inbound Calls, Outbound Dialing, Customer Service, Inside Sales
Mill Creek, Washington, United States · Hybrid
$150k–$250k/yr
About Us We are North Creek Roofing, serving homeowners throughout the Puget Sound since 1996 with expert roof replacements, repairs, inspections, and gutter services. As a fully licensed, insured, and BBB‑accredited con…
Skills: In-home Sales, Consultative Selling, Roofing Inspections, CRM Software, Pricing Negotiation
Fife, Washington, United States · Hybrid
$150k–$250k/yr
About Us We are North Creek Roofing, serving homeowners throughout the Puget Sound since 1996 with expert roof replacements, repairs, inspections, and gutter services. As a fully licensed, insured, and BBB‑accredited con…
Skills: In-home Sales, Consultative Selling, Roofing Inspections, CRM Software, Lead Generation
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Manage high volumes of inbound and outbound communications to convert warm leads into scheduled roofing appointments. Maintain accurate documentation in CRM systems and meet productivity metrics to maximize conversion rates.
Requires prior experience in a call center, inside sales, or appointment setting with a strong ability to influence and persuade. Candidates must be coachable, metric-driven, and comfortable working in an on-site environment.
About Us
We are North Creek Roofing, serving homeowners throughout the Puget Sound since 1996 with expert roof replacements, repairs, inspections, and gutter services. As a fully licensed, insured, and BBB‑accredited contractor, we offer premium warranty-backed work from direct‑hire professionals—not subcontractors. We offer a team-oriented environment with opportunities for career growth, and as we continue to expand, we seek reliable, safety-focused team members to support our operations!
Join us if you’re passionate about delivering quality service and building a fulfilling career in a company that values trust, teamwork, and long‑lasting customer relationships.
We’re looking for a driven and dependable Scheduling Specialist to join our growing contact center team. This role will have a combination of inbound and outbound calls, chats, and emails from customers who have already expressed interest through our marketing channels—but it also includes a significant outbound component focused on follow-up, confirmations, and appointment setting.
This is not just a customer service role. While service and professionalism are critical, success in this role is measured by your ability to convert conversations into high-quality appointments. If you enjoy fast-paced call environments and are motivated by performance metrics and incentives, this role offers strong earning potential and growth opportunities.
Compensation: Competitive hourly base + uncapped commission
On Target Earnings: $45,000 - $55,000 +
Location: Fife, WA (On-site)
Job Type: Full-time, 40 hours/week
FLSA: Non-exempt, hourly
Compensation for this role may be provided as hourly pay, salary, commission, piece-rate, bonuses, incentives, or a combination of these methods, depending on the position. The “Estimate of Total Expected Annual Earnings” listed reflects our good-faith estimate of what we reasonably expect to pay for this role, based on factors such as experience, skills, candidate geographic location, state the job is located in, historical trends, and business needs. Actual earnings may vary.
Where required by law, we also provide a general description of benefits and other forms of compensation offered, which may include health insurance, retirement plans, paid time off, and other employee programs.
Full-time employees are eligible to participate in the following benefits:
At North Creek Roofing, we take pride in our people, our work, and our commitment to integrity. If you're looking for a company where you can grow professionally while making a real impact, we’d love to hear from you!
Apply Today!
North Creek Roofing is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information. Applicant Privacy Policy
North Creek Roofing, is a trusted roofing company for over 30 years in the Greater Seattle Metro area. Our business built has been built on three decades of trust and commitment to satisfied homeowners. Bliss Roofing specializes in all pitches of residential roofing in Seattle, Tacoma and Olympias. Our services extend to include multifamily dwellings as well as commercial projects. Our primary focus is residential roofing, providing an experienced staff to handle and coordinate almost any re-roofing or new construction project. We have extensive experience in installing composition shingles, metal, slate, tile, TPO, wood shakes, and more! Every job is inspected to meet the highest standards in the industry. North Creek Roofing’s reputation as a roofing leader has been built and depends upon superior work and satisfied customers. Our mission is to provide our customers with quality service at competitive prices and to provide our employees with an environment for personal growth and achievement. We have fully a staffed repair department making North Creek Roofing your “Ultimate Roofing Company”. Serving all your roofing needs in the PNW area since 1996.
Offices: 16000 Mill Creek Blvd #102, Mill Creek, WA 98012, US · 6426 18th St E, Fife, Washington 98424, US
North Creek Roofing, is a trusted roofing company for over 30 years in the Greater Seattle Metro area. Our business built has been built on three decades of trust and commitment to satisfied homeowners. Bliss Roofing specializes in all pitches of residential roofing in Seattle, Tacoma and Olympias. Our services extend to include multifamily dwellings as well as commercial projects. Our primary focus is residential roofing, providing an experienced staff to handle and coordinate almost any re-roofing or new construction project. We have extensive experience in installing composition shingles, metal, slate, tile, TPO, wood shakes, and more! Every job is inspected to meet the highest standards in the industry. North Creek Roofing’s reputation as a roofing leader has been built and depends upon superior work and satisfied customers. Our mission is to provide our customers with quality service at competitive prices and to provide our employees with an environment for personal growth and achievement. We have fully a staffed repair department making North Creek Roofing your “Ultimate Roofing Company”. Serving all your roofing needs in the PNW area since 1996.
Offices: 16000 Mill Creek Blvd #102, Mill Creek, WA 98012, US · 6426 18th St E, Fife, Washington 98424, US
