Oak Brook, Illinois, United States · On-site
Job Description The FAO Schwarz Toy Specialist is a role that blends high‑touch retail selling with dynamic, interactive experience facilitation. This role drives sales by delivering signature FAO experiences and creatin…
Skills: Retail sales, Customer engagement, Performance, Product demonstration, Communication
Greenville, South Carolina, United States · On-site
$15/hr–$16/hr
Job Description Join us for our Hiring Event on Thursday, August 13th, 2026! Store Location: 1025 WOODRUFF RD STE F104 Greenville, SC 29607 Event Time: 11am-5pm. No need to schedule in advance, please join us at any time…
Skills: Customer Service, Sales, Apparel Sales, Footwear Sales, Communication
Lone Tree, Colorado, United States · On-site
$26/hr–$27/hr
Job Description The Asset Protection (AP) team's function is to keep our customers, teams and brands safe. AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a variety o…
Skills: Asset protection, Security procedures, Surveillance, Theft investigation, Emergency response
Seattle, Washington, United States · Hybrid
$103k–$171k/yr
Job Description The Data Analyst 3 will be a senior member of the Supply Chain Intelligence (SCI) team, owning the delivery of data and insights for Nordstrom's Distribution Center and warehouse operations. The Data Anal…
Skills: Data analysis, Supply chain intelligence, SQL, BigQuery, ETL processes
San Diego, California, United States · On-site
Job Description The FAO Schwarz Toy Specialist is a role that blends high‑touch retail selling with dynamic, interactive experience facilitation. This role drives sales by delivering signature FAO experiences and creatin…
Skills: Retail sales, Customer service, Public speaking, Product demonstration, Merchandising
McAllen, Texas, United States · On-site
$16/hr–$24/hr
Job Description The ideal Assistant Sales Department Manager is skilled at using directive selling, sets and achieves sales goals and is committed to providing an exceptional customer experience. A day in the life… Recru…
Skills: Sales management, Team leadership, Recruitment, Training and development, Customer service
Algonquin, Illinois, United States · On-site
$17/hr–$18/hr
Job Description The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You’ll make the customer experience quick, easy and fun while helping customers uncover the great deals they'r…
Skills: Customer service, Sales, Inventory management, Communication, Interpersonal skills
Boca Raton, Florida, United States · On-site
$77k–$127k/yr
Job Description The ideal Area Facilities Manager is highly networked, customer focused, richly experienced, skilled, motivated, results oriented, uses good judgment in all decisions and actions and is committed to provi…
Skills: Facilities management, Safety culture, Preventive maintenance, Vendor management, Contract management
Palo Alto, California, United States · On-site
$21/hr–$35/hr
Job Description JOB SUMMARY: The Facilities Maintenance Technician I will help contribute to delivering a safe and well-maintained store environment. This role performs general preventive maintenance of buildings, indust…
Skills: Carpentry, Plumbing, Electrical, Painting, Roofing
Beachwood, Ohio, United States · On-site
$21/hr–$22/hr
Job Description In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Beauty community, you'll create personalized beauty experiences for customers and be part of a passi…
Skills: Makeup Application, Skincare Analysis, Sales Goal Achievement, Vendor Relationship Management, Customer Service
Snellville, Georgia, United States · On-site
$57k–$92k/yr
Job Description The Manager of Asset Protection (AP) plays a key leadership role in creating a safe, secure, and profitable environment within their assigned Nordstrom Rack store. As an individual contributor, the AP Man…
Skills: Asset protection, Loss prevention, Security management, Incident reporting, Data analysis
Austin, Texas, United States · On-site
$42k–$67k/yr
Job Description As an assistant manager on our team, you’ll play a dual role — empowering leader and consummate teacher. A day in the life… Complete a comprehensive Manager in Training program that covers all the ins and…
Skills: Restaurant management, Leadership, Staff training, Customer service, Accounting
Beachwood, Ohio, United States · On-site
$15/hr–$16/hr
Job Description The ideal logistics processor is independent, motivated, results oriented and committed to providing outstanding customer experiences every day. A day in a Life… Receive, unload freight, unpack and delive…
Skills: Logistics, Inventory management, Order fulfillment, Shipping, Packing
Lancaster, Pennsylvania, United States · On-site
$15/hr–$16/hr
Job Description Join us for our Hiring Event on Thursday, August 13th, 2026! Store Location: 1585 Fruitville Pike, Lancaster, PA 17601 Event Time: 11am-5pm. No need to schedule in advance, please join us at any time duri…
Skills: Sales, Customer service, Apparel sales, Accessories sales, Footwear sales
McLean, Virginia, United States · On-site
Job Description The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. A day in the life… Set and achieve sales goals, f…
Skills: Sales, Fashion Styling, Customer Service, Communication, Networking
Wauwatosa, Wisconsin, United States · On-site
$15/hr–$16/hr
Job Description The ideal barista is motivated, outgoing and committed to providing outstanding customer service every day. A day in the life… Prepare and serve beverages and food items consistently by adhering to all re…
Skills: Customer service, Beverage preparation, Food preparation, Communication, Time management
Wauwatosa, Wisconsin, United States · On-site
$15/hr–$16/hr
Job Description The ideal barista is motivated, outgoing and committed to providing outstanding customer service every day. A day in the life… Prepare and serve beverages and food items consistently by adhering to all re…
Skills: Customer service, Beverage preparation, Food preparation, Communication, Time management
Garden City, New York, United States · On-site
Job Description The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. A day in the life… Set and achieve sales goals, f…
Skills: Sales, Fashion styling, Customer relationship management, Digital selling, Social media marketing
Cherry Hill, New Jersey, United States · On-site
$17/hr–$17/hr
Job Description The ideal logistics processor is independent, motivated, results oriented and committed to providing outstanding customer experiences every day. A day in a Life… Receive, unload freight, unpack and delive…
Skills: Logistics, Inventory Management, Freight Handling, Order Fulfillment, Shipping
Overland Park, Kansas, United States · On-site
$15/hr–$15/hr
Job Description The ideal barista is motivated, outgoing and committed to providing outstanding customer service every day. A day in the life… Prepare and serve beverages and food items consistently by adhering to all re…
Skills: Customer service, Coffee preparation, Tea preparation, Food handling, Communication
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The Toy Specialist facilitates interactive in-store experiences and drives sales by delivering personalized, magical moments for guests. They are responsible for mastering brand experiences, managing POS transactions, and maintaining store merchandising standards.
Candidates should have at least one year of experience in a fast-paced retail or experience-based environment. Strong communication skills and a theatrical, engaging personality are required to perform in front of audiences and maintain character.
The FAO Schwarz Toy Specialist is a role that blends high‑touch retail selling with dynamic, interactive experience facilitation. This role drives sales by delivering signature FAO experiences and creating magical, memorable moments for guests of all ages.
Toy Specialists bring strong sales instincts, an engaging presence, and the ability to guide guests through personalized journeys. As experts in the Jewel Box, a rotating collection of FAO brand experiences, they are accountable for mastering each experience, booking and facilitating appointments, and adapting quickly as experiences, products, and processes evolve throughout the year.
Perform all in-house experiences consistently in line with established guidelines while adding your own individual flair to make each experience feel unique.
Embody the cast of characters unique to each experience through provided costumes, props, scripting, and character backstories.
Use the FAO Schwarz selling vision to effectively engage and delight each guest.
Build authentic connections with guests to build rapport and relationships during their visit, at times handling multiple guests simultaneously.
Demonstrate product knowledge by introducing key items to guests based on your understanding of their needs.
Demonstrate products for guests with confidence and enthusiasm, showcasing key features to help customers explore and engage with the assortment.
Support with stock refilling and other product tasks as needed.
Maintain good understanding of store layout and local area to be able to effectively and accurately handle guest queries.
Handle POS transactions, adhering to policies and procedures to accurately process each transaction for the guest.
Demonstrate an understanding of basic merchandising principles in order to maintain the floor layout and planograms on a daily basis.
FAO Toy Specialists are required to wear a provided uniform, including a branded shirt and apron, and are responsible for maintaining it in clean, presentable condition.
1+ year experience in a fast-paced premium retail or experience-based environment preferred.
Excellent communication, collaboration, and interpersonal ability.
Ability to perform in front of a large audience or one-on-one with the purpose of driving sales.
Experience in a performance, acting, music, or dance background a plus.
Familiarity with a premium or experience-based retailer a plus.
An engaging and theatrical personality that can captivate an audience in all environments.
Ability to remain positive and in character for extended periods of time without losing any of your magic.
The ability to work a flexible schedule based on business needs
Physical Requirements:
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing and pulling
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
At Nordstrom, we empower our employees to set their sights high and blaze their own trails. This is a place where your success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated people who work hard to become leaders within the company, at all levels of the organization. These well-traveled paths show how hard work, loyalty, a competitive spirit and your unwavering commitment to the customer can take you and your career to new places. In addition to being a great place to have a career, we’re also committed to respecting the environment and supporting our communities. To learn more, check out NordstromCares.com. Interested in joining the Nordstrom team? See some of our current opportunities under our Careers tab or visit careers.nordstrom.com to apply today.
Offices: 1600 7th Ave, Seattle, Washington 98101, US · 225 W 57th St, New York, NY 10019, US
At Nordstrom, we empower our employees to set their sights high and blaze their own trails. This is a place where your success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated people who work hard to become leaders within the company, at all levels of the organization. These well-traveled paths show how hard work, loyalty, a competitive spirit and your unwavering commitment to the customer can take you and your career to new places. In addition to being a great place to have a career, we’re also committed to respecting the environment and supporting our communities. To learn more, check out NordstromCares.com. Interested in joining the Nordstrom team? See some of our current opportunities under our Careers tab or visit careers.nordstrom.com to apply today.
Offices: 1600 7th Ave, Seattle, Washington 98101, US · 225 W 57th St, New York, NY 10019, US
