Nike Portsmouth is looking for a Retail Lead (40 hrs FULL TIME) to join our team and provide world class service to the consumer: Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional co…
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The Retail Lead is responsible for delivering exceptional consumer service and managing daily business operations to achieve sales targets. They coordinate and coach employees across commercial, athlete experience, and consumer experience areas to ensure brand standards are met.
Requirements
Preferred experience in retail or customer service with the ability to manage a small team of peers. Candidates must be effective communicators and flexible to work full-time retail hours, including weekends and holidays.
Full job description
Nike Portsmouth is looking for a Retail Lead(40 hrs FULL TIME) to join our team and provide world class service to the consumer:
Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Our Leads specialize in one business area but will support cross-functionally:
1. COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
2. ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
3. CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What you get:
One of the best compensation and benefits packages in the industry
A career at a company at the forefront of the sports and fashion industry.
Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications
Customer service and/or retail experience preferred.
Ability to manage a small team of peers.
Effective communicator, brand ambassador, and collaborative teammate.
Demonstrated ability to apply product sales techniques.
Flexible with scheduling and available to work retail hours (40 hr FULL TIME ), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Apply now online
We are waiting for you!
* Relocation is not currectly available for this vacancy
NIKE, Inc. is a purpose driven company fueled by a shared commitment to move the world forward through the power of sport. Guided by our mission to bring inspiration and innovation to every athlete* in the world, we champion sport’s values of inclusion and diversity while pushing boundaries to shape the future.
At Nike, every teammate plays a role. We operate with an athlete’s mindset — working together, embracing our differences, and demanding more of ourselves and each other to drive collective success. Whether you’re building products, platforms, experiences or systems, your work contributes to something bigger: making athlete* dreams real.
Explore opportunities at nike.com/careers and join our Talent Community at https://nikeats.avature.net/niketalentcommunity.
*If you have a body, you are an athlete.
Offices: One Bowerman Drive, Beaverton, OR 97005, US · 855 Sixth Ave., New York , New York 10001, US · Colosseum 1, 1213 NL, Hilversum , The Netherlands 00000, NL
NIKE, Inc. is a purpose driven company fueled by a shared commitment to move the world forward through the power of sport. Guided by our mission to bring inspiration and innovation to every athlete* in the world, we champion sport’s values of inclusion and diversity while pushing boundaries to shape the future.
At Nike, every teammate plays a role. We operate with an athlete’s mindset — working together, embracing our differences, and demanding more of ourselves and each other to drive collective success. Whether you’re building products, platforms, experiences or systems, your work contributes to something bigger: making athlete* dreams real.
Explore opportunities at nike.com/careers and join our Talent Community at https://nikeats.avature.net/niketalentcommunity.
*If you have a body, you are an athlete.
Offices: One Bowerman Drive, Beaverton, OR 97005, US · 855 Sixth Ave., New York , New York 10001, US · Colosseum 1, 1213 NL, Hilversum , The Netherlands 00000, NL