Phone Operator Job Responsibilities: Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Welcomes patients and visitors in person or on the telephone, and answerin…
Skills: Patient scheduling, Medical records maintenance, Customer service, Telephone etiquette, Financial record keeping
Job description: We are looking for a responsible and mature customer focused person to run our front desk as a clinic receptionist. The ideal candidate will have extensive background in the field and eClinicalWorks char…
Skills: eClinicalWorks, Patient Scheduling, Medical Record Maintenance, Customer Service, Financial Record Keeping
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Full-time
401(k) matching, Dental insurance, Employee assistance program, Health insurance, Health savings account, Life insurance
Posted 4d ago
~40 hrs/week
Responsibilities
The phone operator manages patient scheduling, greets visitors, and maintains accurate medical and financial records. They also handle patient inquiries, process third-party claims, and ensure the reception area remains organized and welcoming.
Requirements
The candidate must be reliable and capable of working on-site in Columbus, GA. Experience with eClinicalWorks is considered a plus for this role.
Full job description
Phone Operator Job Responsibilities:
Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments by telephone.
Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
Helps patients in distress by responding to emergencies.
Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
If you have experience with eClinicalWorks that is a plus. Pay is determined by your experience and ability. This is a full time position. Hours are from 7:30 Am to 4:00 Pm Monday through Thursday and 7:30 Am to 1:30 Pm on Fridays.
We are an Equal Employment Opportunity Employer.
Do Not apply if coming to work each day is not something you do often.
Job Type: Full-time
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Medical Specialty:
Pain Medicine
Schedule:
8 hour shift
Day shift
Monday to Friday
No weekends
Ability to Commute:
Columbus, GA 31909 (Required)
Ability to Relocate:
Columbus, GA 31909: Relocate before starting work (Required)
Multimodal pain management services for our community to optimize function and improve quality of life.
Industry
Medical Practices
Company size
51-200 employees
Founded
2011
Headquarters
COLUMBUS, Georgia
LinkedIn followers
545
The Nexus Pain Centers are preeminent pain clinics providing their patients with innovative medical solutions and cutting-edge technologies. These specialists pride themselves on their ability to give their patients the best care and service.
Now located in Columbus, Lagrange, Fayetteville, Newman and McDonough, Georgia!
The anesthesiology and pain management doctors at The Nexus Pain Center care about the well-being of the adult patients that see them for their comprehensive approach to pain medicine and anesthesiology.
The Nexus Pain Center offers spinal-focused interventional pain management using the Boston Scientific Spinal Cord Stimulator and Stryker Radiofrequency tools, as well as nonsurgical options for pain and nonopioid medical therapies for those over the age of 18.
The well-trained, board-certified specialists at The Nexus Pain Center don’t jump into treatment before both doctor and patient have a greater understanding of the ailment to be treated.
Call or make an appointment online at The Nexus Pain Center to have your low back pain, neck pain, sciatica, arthritis, neuropathy, fibromyalgia, or herniated discs treated.
Offices: 7351 OLD MOON ROAD, COLUMBUS, Georgia 31909, US · 1015 Lafayette Pkwy, Suite 100, LaGrange, Georgia 30241, US · 1260 Highway 54 W, Suite 101, Fayetteville, Georgia 30214, US · 2340 Patrick Henry Pkwy, McDonough, Georgia 30253, US · 775 Poplar Rd, Suite #350, Newnan, Georgia 30265, US
Multimodal pain management services for our community to optimize function and improve quality of life.
Industry
Medical Practices
Company size
51-200 employees
Founded
2011
Headquarters
COLUMBUS, Georgia
LinkedIn followers
545
The Nexus Pain Centers are preeminent pain clinics providing their patients with innovative medical solutions and cutting-edge technologies. These specialists pride themselves on their ability to give their patients the best care and service.
Now located in Columbus, Lagrange, Fayetteville, Newman and McDonough, Georgia!
The anesthesiology and pain management doctors at The Nexus Pain Center care about the well-being of the adult patients that see them for their comprehensive approach to pain medicine and anesthesiology.
The Nexus Pain Center offers spinal-focused interventional pain management using the Boston Scientific Spinal Cord Stimulator and Stryker Radiofrequency tools, as well as nonsurgical options for pain and nonopioid medical therapies for those over the age of 18.
The well-trained, board-certified specialists at The Nexus Pain Center don’t jump into treatment before both doctor and patient have a greater understanding of the ailment to be treated.
Call or make an appointment online at The Nexus Pain Center to have your low back pain, neck pain, sciatica, arthritis, neuropathy, fibromyalgia, or herniated discs treated.
Offices: 7351 OLD MOON ROAD, COLUMBUS, Georgia 31909, US · 1015 Lafayette Pkwy, Suite 100, LaGrange, Georgia 30241, US · 1260 Highway 54 W, Suite 101, Fayetteville, Georgia 30214, US · 2340 Patrick Henry Pkwy, McDonough, Georgia 30253, US · 775 Poplar Rd, Suite #350, Newnan, Georgia 30265, US