Description Roles & Responsibilities: • Answer all incoming calls with a smile Preform all registration of demographic information for new patients and updates to established patients • Schedule, reschedule and cancel ap…
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Full-time
Posted 33d ago
~40 hrs/week
Responsibilities
The Patient Access Coordinator manages patient registration, scheduling, and insurance verification to optimize provider schedules. They serve as a primary point of contact for patients and physicians while maintaining medical records and HIPAA compliance.
Requirements
Candidates must be detail-oriented and capable of managing multiple tasks in a fast-paced environment. Physical requirements include prolonged sitting, phone communication, and the ability to lift up to 15 pounds.
Full job description
Description
Roles & Responsibilities:
Answer all incoming calls with a smile
Preform all registration of demographic information for new patients and updates to established patients
Schedule, reschedule and cancel appointments as necessary
Maintains and updates current information on physician schedules ensuring that all patients are scheduled properly
Insurance verification and authorization
Scheduling, logging and all related correspondence pertaining to incoming referrals and outgoing referrals
Responsible for optimizing provider's schedule
Interact with patients, physicians staff within the clinic providing accurate, timely and responsive information
Schedule mutually acceptable appointment times for patients and physicians using computerized scheduling system
Prepare documentation for upcoming appointments
Request outside records and images for patients upcoming appointments
Maintain patient confidentiality and follow HIPAA guidelines
Maintain and work task list daily
Increase Portal participation
Cross trained to provide back up in other administrative areas, including the front desk if needed
Perform other front office duties as assigned
Schedule and offer support to Telehealth patients
Scan in medical records for new patients that have upcoming appointments
Send new patient paperwork using the Health Asyst software and offer technical support to the patients
Requirements
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Serving as leaders of the region’s most preferred spine center,* our doctors at Nebraska Spine + Pain Center are dedicated, compassionate experts providing exceptional back, neck, spine, and pain-related care and superior service right here in our communities.
The Nebraska Spine + Pain Center team is comprised of orthopedic spine surgeons, a neurosurgeon, physiatrists, physician assistants, and physical therapists. Together with clinical and administrative staff, our providers are dedicated to helping patients alleviate pain and return to their active lifestyles. By maintaining a high level of focus on spine and pain care, we are able to provide unparalleled treatment, with leading-edge diagnostics, imaging, bracing, and therapeutic technology and facilities.
To learn more about our practice, doctors and surgeons, or services, please visit: https://nebraskaspineandpain.com/
*Independent Market Research
Offices: 13616 California Street Suite 100, Omaha, NE 68154, US · 4508 38th Street, Suite 210, Omaha, NE 68601, US · 450 East 23rd Street, Fremont, NE 68025, US · 620 North Custer Avenue, Grand Island, NE 68803 , US · 1103 Buffalo Bend, Lexington, NE 68850 , US
Serving as leaders of the region’s most preferred spine center,* our doctors at Nebraska Spine + Pain Center are dedicated, compassionate experts providing exceptional back, neck, spine, and pain-related care and superior service right here in our communities.
The Nebraska Spine + Pain Center team is comprised of orthopedic spine surgeons, a neurosurgeon, physiatrists, physician assistants, and physical therapists. Together with clinical and administrative staff, our providers are dedicated to helping patients alleviate pain and return to their active lifestyles. By maintaining a high level of focus on spine and pain care, we are able to provide unparalleled treatment, with leading-edge diagnostics, imaging, bracing, and therapeutic technology and facilities.
To learn more about our practice, doctors and surgeons, or services, please visit: https://nebraskaspineandpain.com/
*Independent Market Research
Offices: 13616 California Street Suite 100, Omaha, NE 68154, US · 4508 38th Street, Suite 210, Omaha, NE 68601, US · 450 East 23rd Street, Fremont, NE 68025, US · 620 North Custer Avenue, Grand Island, NE 68803 , US · 1103 Buffalo Bend, Lexington, NE 68850 , US