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Nebraska Spine + Pain Center logoNebraska Spine + Pain Center

Patient Access Coordinator

Omaha, Nebraska, United States · On-site

Entry level

Description Roles & Responsibilities: • Answer all incoming calls with a smile Preform all registration of demographic information for new patients and updates to established patients • Schedule, reschedule and cancel ap…

Skills: Patient Registration, Appointment Scheduling, Insurance Verification, Authorization, Referral Management

Nebraska Spine + Pain Center logo

Patient Access Coordinator

Nebraska Spine + Pain Center

Omaha, Nebraska, United States • On-site

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Entry level

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  • Full-time
  • Posted 33d ago
  • ~40 hrs/week

Responsibilities

The Patient Access Coordinator manages patient registration, scheduling, and insurance verification to optimize provider schedules. They serve as a primary point of contact for patients and physicians while maintaining medical records and HIPAA compliance.

Requirements

Candidates must be detail-oriented and capable of managing multiple tasks in a fast-paced environment. Physical requirements include prolonged sitting, phone communication, and the ability to lift up to 15 pounds.

Full job description

Description

Roles & Responsibilities:

  • Answer all incoming calls with a smile

Preform all registration of demographic information for new patients and updates to established patients

  • Schedule, reschedule and cancel appointments as necessary
  • Maintains and updates current information on physician schedules ensuring that all patients are scheduled properly
  • Insurance verification and authorization
  • Scheduling, logging and all related correspondence pertaining to incoming referrals and outgoing referrals
  • Responsible for optimizing provider's schedule
  • Interact with patients, physicians staff within the clinic providing accurate, timely and responsive information
  • Schedule mutually acceptable appointment times for patients and physicians using computerized scheduling system
  • Prepare documentation for upcoming appointments
  • Request outside records and images for patients upcoming appointments
  • Maintain patient confidentiality and follow HIPAA guidelines
  • Maintain and work task list daily
  • Increase Portal participation
  • Cross trained to provide back up in other administrative areas, including the front desk if needed
  • Perform other front office duties as assigned
  • Schedule and offer support to Telehealth patients
  • Scan in medical records for new patients that have upcoming appointments
  • Send new patient paperwork using the Health Asyst software and offer technical support to the patients

Requirements

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Prolonged periods of phone communication.
  • Must be able to lift up to 15 pounds at a time.
  • Must be able to manage multiple tasks.
  • Must be detail oriented.

Related keywords

Patient AccessDemographicsInsurance VerificationReferralsHIPAATelehealthHealth AsystMedical RecordsFront OfficeHealthcare AdministrationPatient Portal

About Nebraska Spine + Pain Center

LinkedInVisit site

Experienced, Specialized Care.

Industry
Medical Practices
Company size
51-200 employees
Founded
1963
Headquarters
Omaha, NE
LinkedIn followers
584

Serving as leaders of the region’s most preferred spine center,* our doctors at Nebraska Spine + Pain Center are dedicated, compassionate experts providing exceptional back, neck, spine, and pain-related care and superior service right here in our communities. The Nebraska Spine + Pain Center team is comprised of orthopedic spine surgeons, a neurosurgeon, physiatrists, physician assistants, and physical therapists. Together with clinical and administrative staff, our providers are dedicated to helping patients alleviate pain and return to their active lifestyles. By maintaining a high level of focus on spine and pain care, we are able to provide unparalleled treatment, with leading-edge diagnostics, imaging, bracing, and therapeutic technology and facilities. To learn more about our practice, doctors and surgeons, or services, please visit: https://nebraskaspineandpain.com/ *Independent Market Research

Offices: 13616 California Street Suite 100, Omaha, NE 68154, US · 4508 38th Street, Suite 210, Omaha, NE 68601, US · 450 East 23rd Street, Fremont, NE 68025, US · 620 North Custer Avenue, Grand Island, NE 68803 , US · 1103 Buffalo Bend, Lexington, NE 68850 , US

Orthopedic SurgeonsSpine SurgeonsPhysician AssistantsPhysical TherapistsX-Ray TechniciansAdministrative ProfessionalsWorkers’ Compensationand NeurosurgeonHealth CareWellness
View all jobs at Nebraska Spine + Pain Center

About Nebraska Spine + Pain Center

LinkedInVisit site

Experienced, Specialized Care.

Industry
Medical Practices
Company size
51-200 employees
Founded
1963
Headquarters
Omaha, NE
LinkedIn followers
584

Serving as leaders of the region’s most preferred spine center,* our doctors at Nebraska Spine + Pain Center are dedicated, compassionate experts providing exceptional back, neck, spine, and pain-related care and superior service right here in our communities. The Nebraska Spine + Pain Center team is comprised of orthopedic spine surgeons, a neurosurgeon, physiatrists, physician assistants, and physical therapists. Together with clinical and administrative staff, our providers are dedicated to helping patients alleviate pain and return to their active lifestyles. By maintaining a high level of focus on spine and pain care, we are able to provide unparalleled treatment, with leading-edge diagnostics, imaging, bracing, and therapeutic technology and facilities. To learn more about our practice, doctors and surgeons, or services, please visit: https://nebraskaspineandpain.com/ *Independent Market Research

Offices: 13616 California Street Suite 100, Omaha, NE 68154, US · 4508 38th Street, Suite 210, Omaha, NE 68601, US · 450 East 23rd Street, Fremont, NE 68025, US · 620 North Custer Avenue, Grand Island, NE 68803 , US · 1103 Buffalo Bend, Lexington, NE 68850 , US

Orthopedic SurgeonsSpine SurgeonsPhysician AssistantsPhysical TherapistsX-Ray TechniciansAdministrative ProfessionalsWorkers’ Compensationand NeurosurgeonHealth CareWellness
View all jobs at Nebraska Spine + Pain Center

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