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Jobs at Petfolk (Now Hiring) — 126 open

Petfolk logoPetfolk

Veterinary TeleAdvice Support, Virtual Care - Overnight

United States · Remote Solely

Senior$151M raised

Join us on our journey to transform pet care and improve the health and happiness of pets, pet parents, and veterinary caregivers. Our goal is lofty and requires confident, friendly, resilient professionals dedicated to …

Skills: Veterinary Medicine, Triage, Customer Support, Medical Record Management, Patient History Taking

Petfolk logoPetfolk

Veterinary Assistant Business Manager

Frisco, Texas, United States · On-site

Mid level$151M raised

Assistant Business Manager Help Us Redefine the Future of Pet Care We're looking for an Assistant Business Manager to join our Frisco Pet Care Center! This is a unique opportunity for an experienced Veterinary Technician…

Skills: Patient Care, Clinic Operations, Team Leadership, Anesthesia Monitoring, Diagnostics

Petfolk logoPetfolk

Veterinary Assistant - OKC Evergreen

Nichols Hills, Oklahoma, United States · On-site

Mid level$151M raised

Veterinary Assistant – Future Opportunities Help Us Redefine Pet Care. Join the Petfolk Talent Community. At Petfolk, we’re transforming the veterinary experience—from the way we care for pets to how we support the peopl…

Skills: Venipuncture, Surgical Assistance, Dental Procedures, Patient Handling, Fear Free Techniques

Petfolk logoPetfolk

Veterinary Technician - OKC Evergreen

Nichols Hills, Oklahoma, United States · On-site

Mid level$151M raised

Join the Petfolk Talent Community – Oklahoma City, OK - Future Opportunities Be the first to know about future Veterinary Technician openings in our Oklahoma City area Pet Care Centers! At Petfolk, we’re transforming the…

Skills: Surgery, Diagnostics, Anesthesia, Fear-Free Practices, Low-stress Handling

Petfolk logoPetfolk

Certified Veterinary Technician

Royal Palm Beach, Florida, United States · On-site

$24/hr–$34/hr

Mid level$151M raised

Veterinary Technician Jobs in Wellington, FL | $5,000 Sign-On Bonus | PetfolkNow Hiring: Licensed Veterinary Technician (LVT/RVT/CVT) – Wellington, FL Looking for Veterinary Technician jobs in Wellington, FL? Petfolk is …

Skills: Surgery Assistance, Dentistry, Anesthesia Monitoring, Venipuncture, IV Catheter Placement

Petfolk logoPetfolk

Veterinary Technician

Atlanta, Georgia, United States · On-site

Mid level$151M raised

Petfolk Johns Creek Pet Care Center opening October 2026!Help Us Redefine the Future of Pet Care At Petfolk Veterinary Clinic in Johns Creek, we’re on a mission to transform modern pet care by building a compassionate, i…

Skills: Surgery Assistance, Anesthesia Monitoring, Venipuncture, IV Catheter Placement, Lab Diagnostics

Petfolk logoPetfolk

Veterinary Assistant

Atlanta, Georgia, United States · On-site

Mid level$151M raised

Petfolk Johns Creek Pet Care Center opening October 2026!Help Us Redefine the Future of Pet Care At Petfolk Veterinary Clinic in Johns Creek, we’re on a mission to transform modern pet care by building a compassionate, i…

Skills: Venipuncture, Surgical Assistance, Dental Procedures, Patient Care, Fear Free Handling

Petfolk logoPetfolk

Veterinary Technician

Atlanta, Georgia, United States · On-site

Mid level$151M raised

Petfolk Grant Park Pet Care Center opening September 2026!Help Us Redefine the Future of Pet Care At Petfolk Veterinary Clinic in Atlanta, we’re on a mission to transform modern pet care by building a compassionate, inno…

Skills: Surgery Assistance, Anesthesia Monitoring, Venipuncture, IV Catheter Placement, Lab Diagnostics

Petfolk logoPetfolk

Veterinary Assistant

Atlanta, Georgia, United States · On-site

Mid level$151M raised

Petfolk Grant Park Pet Care Center opening September 2026!Help Us Redefine the Future of Pet Care At Petfolk Veterinary Clinic in Atlanta, we’re on a mission to transform modern pet care by building a compassionate, inno…

Skills: Venipuncture, Surgical Assistance, Dental Procedure Assistance, Patient Exams, Fear Free Handling

Petfolk logoPetfolk

Strategy Lead, AI- CX & Retention

New York, New York, United States · Hybrid

$150k–$200k/yr

Senior$151M raised

What You’ll Do Take full ownership of the conversational AI platform already in deployment — learn the tooling, functionality, and interaction protocols inside and out, then drive it through launch and beyond.Define and …

Skills: Conversational AI, Prompt Engineering, Workflow Automation, LLM Fluency, Analytical Rigor

Petfolk logoPetfolk

Veterinary Technician

Allen, Texas, United States · On-site

Mid level$151M raised

Our Allen Pet Care Center is Hiring! Help Us Redefine the Future of Pet Care At Petfolk, we’re on a mission to transform pet care by building a compassionate, innovative team right here in Allen. We improve the health an…

Skills: Surgery Assistance, Anesthesia Monitoring, Venipuncture, IV Catheter Placement, Lab Diagnostics

Petfolk logoPetfolk

Veterinary Assistant

Allen, Texas, United States · On-site

Mid level$151M raised

Our Allen Pet Care Center is Hiring! Help Us Redefine the Future of Pet Care At Petfolk, we’re on a mission to transform pet care by building a compassionate, innovative team right here in Allen. We improve the health an…

Skills: Venipuncture, Surgical Assistance, Dental Procedures, Patient Care, Fear Free Handling

Petfolk logoPetfolk

Veterinary Technician - Part-Time

Atlanta, Georgia, United States · On-site

Mid level$151M raised

Our Peachtree Corners Petcare Center is Hiring a Veterinary Technician!!Help Us Redefine the Future of Pet Care At Petfolk, we’re on a mission to transform pet care by building a compassionate, innovative team right here…

Skills: Surgery Assistance, Anesthesia Monitoring, Venipuncture, IV Catheter Placement, Lab Diagnostics

Petfolk logoPetfolk

Veterinary Assistant - Part-Time

Atlanta, Georgia, United States · On-site

Mid level$151M raised

Our Peachtree Corners Petcare Center is Hiring a Veterinary Assistant!!Help Us Redefine the Future of Pet Care At Petfolk, we’re on a mission to transform pet care by building a compassionate, innovative team right here …

Skills: Venipuncture, Surgical Assistance, Dental Procedures, Patient Care, Fear-Free Handling

Petfolk logoPetfolk

Veterinary Technician

Altamonte Springs, Florida, United States · On-site

Mid level$151M raised

Our Altamonte Springs Petcare Center is Hiring a Veterinaery Technician!!Help Us Redefine the Future of Pet Care At Petfolk, we’re on a mission to transform pet care by building a compassionate, innovative team right her…

Skills: Surgery Assistance, Anesthesia Monitoring, Venipuncture, IV Catheter Placement, Lab Diagnostics

Petfolk logoPetfolk

Veterinary Assistant

Altamonte Springs, Florida, United States · On-site

Mid level$151M raised

Our Altamonte Springs Petcare Center is Hiring a Veterinary Assistant!!Help Us Redefine the Future of Pet Care At Petfolk, we’re on a mission to transform pet care by building a compassionate, innovative team right here …

Skills: Venipuncture, Surgical assistance, Dental procedures, Patient exams, Fear Free handling

Petfolk logoPetfolk

Associate Veterinarian

Houston, Texas, United States · On-site

Mid level$151M raised

Petfolk Vintage Park As a Petfolk Veterinarian, you’ll be charged with improving the lives of pets and their parents in Vintage Park, TX. Ideal candidates believe in Fear Free/force free handling, love to collaborate, an…

Skills: Fear Free Handling, Preventative Care, Veterinary Medicine, Customer Experience, Collaborative Teamwork

Petfolk logoPetfolk

Veterinary Assistant - Part-Time

Pinecrest, Florida, United States · On-site

Mid level$151M raised

Our Pinecrest Petcare Center is Hiring a Veterinary Assistant!!Help Us Redefine the Future of Pet Care At Petfolk, we’re on a mission to transform pet care by building a compassionate, innovative team right here in Pinec…

Skills: Venipuncture, Surgical assistance, Dental procedure assistance, Patient exams, Fear Free handling

Petfolk logoPetfolk

Veterinary Technician - Part-Time

Pinecrest, Florida, United States · On-site

Mid level$151M raised

Our Pinecrest Petcare Center is Hiring a Veterinary Technician!!Help Us Redefine the Future of Pet Care At Petfolk, we’re on a mission to transform pet care by building a compassionate, innovative team right here in Pine…

Skills: Surgery Assistance, Anesthesia Monitoring, Venipuncture, IV Catheter Placement, Lab Diagnostics

Petfolk logoPetfolk

Relief Veterinarian

Lehi, Utah, United States · On-site

Mid level$151M raised

Join PetfolkFlex's Team of Relief Veterinarian in Salt Lake City! Pet Care Center Locations: LehiRiverton The Role: Flexibility: Create your own schedule and take control of your work-life balance. With PetfolkFlex, you …

Skills: Veterinary Medicine, General Practice, Urgent Care, Emergency Care, Fear-Free Practices

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Petfolk logo

Veterinary TeleAdvice Support, Virtual Care - Overnight

Petfolk

United States • Remote Solely

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Senior

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  • Full-time
  • professional certificate
  • Posted 3d ago
  • ~40 hrs/week
  • Remote in Arizona, United States, Florida, United States, Georgia, United States, Indiana, United States

Responsibilities

Provide compassionate veterinary triage and advice to pet parents via phone, video, chat, and SMS. Manage medical administrative tasks including record reviews, estimate creation, and prescription processing.

Requirements

Requires over 5 years of experience as a Veterinary Technician or Assistant, with a preference for ER and GP experience. Candidates must be available for specific overnight or early morning shifts and reside in one of the approved US states.

Full job description

Join us on our journey to transform pet care and improve the health and happiness of pets, pet parents, and veterinary caregivers. Our goal is lofty and requires confident, friendly, resilient professionals dedicated to making a difference in all the lives they touch each and every day.

Petfolk is recreating the veterinary journey from the ground up with technology and design at the very center. We’re revolutionizing how we work and take care of pets with beautifully crafted physical and digital spaces. We are bringing together people with the biggest hearts and brightest minds to make pet care the way we dreamt it could be.

The Virtual TeleAdvice Support team member will utilize knowledge of veterinary medicine to address customer concerns regarding the health and well-being of their pets and create a comfortable and friendly experience for customers to ease the fear and anxiety associated with veterinary care. This position works directly under the supervision of the Director of Virtual Medicine and Operations. The TeleAdvice Support member must be comfortable with synchronous customer facing interactions such as gaining history on pets, and providing advice, triage, and education to pet parents across multiple channels including text, chat, phone, and video. They also need to be competent in asynchronous medical tasks such as medication request processing, estimate creation, and medical record review. 

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Provide compassionate, caring support to our helpline via phone, video, sms, or chat
  • Obtain histories and provide recommendations based on company protocols and procedures 
  • Act as a liaison between pet parents, referral partners, and Petfolk team members to assist in creating a seamless transfer between Petfolk pet care centers and advanced care facilities.
  • Ensure appropriate medical record management, accurately documenting client communications and interactions with medical teams. Exhibit expert ability to review specific patient information and quickly gain a general understanding of the pet’s relative medical history.
  • When not actively communicating with pet parents, completing medical administrative duties which may include medical record review, estimate creation, lab result communication, prescription request processing, customer outreach and bookings. Other duties as assigned.

REQUIREMENTS:

  • 5+ years as a Veterinary Technician or Veterinary Assistant, ER and GP experience in the veterinary field preferred 
  • Bilingual (Spanish & English) preferred
  • Experience with triage/remote work preferred
  • Licensed Veterinary Technician preferred but not required
  • Must be willing to work EST 3PM-1AM and 1AM-11AM 
  • Full-time position availability 
  • Must live in one of the following states: AZ, FL, GA, NY, NC, SC, TN, KS, MO, VA, IN or TX

BENEFITS:

Our team is our most important asset. We're committed to caring for them with the same standards we have for pets and their people. Petfolk proudly offers a robust benefits package. See full details on our Careers Page

Related keywords

Veterinary TechnicianVeterinary AssistantTelehealthTriageVirtual CareMedical RecordsPatient HistoryBilingualSpanishPet CareRemote WorkMedical Administration

About Petfolk

LinkedInVisit site

Reshaping veterinary care, for good. We're hiring!

Industry
Veterinary Services
Company size
51-200 employees
Headquarters
Charlotte, NC
LinkedIn followers
15,530
Total funding
$151M

We’re Petfolk. And we’re reshaping pet care as we know it. Founded and led by vets, Petfolk understands what it takes to provide world-class veterinary care. When too often the veterinary experience falls short, we’re here to make it better for everyone: pets, their parents, and vets alike. Our goal is to integrate everything pets and their parents need in their journey — from scheduled on-site care to virtual visits. We believe the easier it is for the parent, the healthier and happier the pet. On a deeper level, we see ourselves as part of a greater community of people with pets. We share the same values all devoted pet parents do, and we understand the bond between pets and their owners inherently. Most important, our support is as much for you as it is for your pet. We believe that with the right tools and knowledge, you’re empowered to make the best decisions possible for them. It’s a journey, and we’ll always be by your side for it.

Offices: Charlotte, NC, US · 4914 Old Sardis Rd, C5, Charlotte, North Carolina 28211, US · 5335 Ballantyne Commons Pkwy, #150, Charlotte, North Carolina 28277, US · 631 E Six Forks Rd, Suite 101, Raleigh, North Carolina 27609, US · 1642 SC-160, Suite 104, Fort Mill, South Carolina 29715, US

VeterinaryPet Careand Health CareVeterinaryHealth CarePetMedical
View all jobs at Petfolk

About Petfolk

LinkedInVisit site

Reshaping veterinary care, for good. We're hiring!

Industry
Veterinary Services
Company size
51-200 employees
Headquarters
Charlotte, NC
LinkedIn followers
15,530
Total funding
$151M

We’re Petfolk. And we’re reshaping pet care as we know it. Founded and led by vets, Petfolk understands what it takes to provide world-class veterinary care. When too often the veterinary experience falls short, we’re here to make it better for everyone: pets, their parents, and vets alike. Our goal is to integrate everything pets and their parents need in their journey — from scheduled on-site care to virtual visits. We believe the easier it is for the parent, the healthier and happier the pet. On a deeper level, we see ourselves as part of a greater community of people with pets. We share the same values all devoted pet parents do, and we understand the bond between pets and their owners inherently. Most important, our support is as much for you as it is for your pet. We believe that with the right tools and knowledge, you’re empowered to make the best decisions possible for them. It’s a journey, and we’ll always be by your side for it.

Offices: Charlotte, NC, US · 4914 Old Sardis Rd, C5, Charlotte, North Carolina 28211, US · 5335 Ballantyne Commons Pkwy, #150, Charlotte, North Carolina 28277, US · 631 E Six Forks Rd, Suite 101, Raleigh, North Carolina 27609, US · 1642 SC-160, Suite 104, Fort Mill, South Carolina 29715, US

VeterinaryPet Careand Health CareVeterinaryHealth CarePetMedical
View all jobs at Petfolk

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