Job Summary As a Store Manager, it is their responsibility to not just manage a store, but to embrace the idea that life is for fun and create an exciting, vibrant experience for both their team and customers. This indiv…
Job Summary The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to achieving business KPIs, …
Job Summary As a Store Manager, it is their responsibility to not just manage a store, but to embrace the idea that life is for fun and create an exciting, vibrant experience for both their team and customers. This indiv…
San Francisco, California, United States · On-site
$100k–$120k/yr
Senior
Job Summary MINISO USA is looking for a Regional Manager to lead our Pacific North West market and surrounding areas. Candidates must be based in San Francisco - Central Valley or within the immediate surrounding region.…
Skills: Retail management, Strategic planning, Performance analysis, Leadership, Team development
Town of Brookhaven, New York, United States · On-site
$18/hr–$25/hr
Entry level
Job Summary The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving store performance. This role includes coaching team members, maintaini…
Job Summary The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving store performance. This role includes coaching team members, maintaini…
South Huntington, New York, United States · On-site
$19/hr–$30/hr
Mid level
Job Summary As a Store Manager, it is their responsibility to not just manage a store, but to embrace the idea that life is for fun and create an exciting, vibrant experience for both their team and customers. This indiv…
South Huntington, New York, United States · On-site
$18/hr–$25/hr
Entry level
Job Summary The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving store performance. This role includes coaching team members, maintaini…
Thousand Oaks, California, United States · On-site
Entry level
Job Summary The Sales Associate is at the heart of delivering outstanding customer experience, consistently providing exceptional service that exceeds expectations. By engaging with customers, identifying their needs, of…
Job Summary The Sales Associate is at the heart of delivering outstanding customer experience, consistently providing exceptional service that exceeds expectations. By engaging with customers, identifying their needs, of…
Skills: Customer Service, Sales, Communication, Visual Merchandising, Point-of-sale Systems
Job Summary The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to achieving business KPIs, …
Job Summary The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to achieving business KPIs, …
Job Summary The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving store performance. This role includes coaching team members, maintaini…
Job Summary The District Manager is responsible for leading a group of stores within a specific geographic area, ensuring operational excellence, driving sales and profitability, and fostering a culture that reflects MIN…
Job Summary The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to achieving business KPIs, …
Job Summary The Sales Associate is at the heart of delivering outstanding customer experience, consistently providing exceptional service that exceeds expectations. By engaging with customers, identifying their needs, of…
Santa Fe Springs, California, United States · On-site
$19/hr–$30/hr
Mid level
Job Summary As a Store Manager, it is their responsibility to not just manage a store, but to embrace the idea that life is for fun and create an exciting, vibrant experience for both their team and customers. This indiv…
Job Summary The Sales Associate is at the heart of delivering outstanding customer experience, consistently providing exceptional service that exceeds expectations. By engaging with customers, identifying their needs, of…
Skills: Customer service, Sales, Communication skills, Visual merchandising, Inventory management
Job Summary The Sales Associate is at the heart of delivering outstanding customer experience, consistently providing exceptional service that exceeds expectations. By engaging with customers, identifying their needs, of…
Job Summary The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to achieving business KPIs, …
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$19/hr–$30/hr
Full-time
high school, associate degree
Posted 6d ago
Apply by Aug 6
~40 hrs/week
Responsibilities
The Store Manager is responsible for overseeing all aspects of store operations, including leading the team, driving sales performance, and ensuring excellent customer service. They must also manage inventory, handle recruitment and training, and maintain store standards to foster business growth.
Requirements
Candidates must have at least 3 years of retail management experience and strong leadership abilities. A high school diploma is required, while an associate degree or higher in a business-related field is preferred.
Full job description
Job Summary
As a Store Manager, it is their responsibility to not just manage a store, but to embrace the idea that life is for fun and create an exciting, vibrant experience for both their team and customers. This individual will take charge of every aspect of the store, leading their team with energy and enthusiasm from the front lines. They will ensure the smooth running of day-to-day operations, setting the standard for excellence in customer service, sales performance, and operational efficiency. Additionally, they will be responsible for managing labor, optimizing inventory, and promoting our membership program to foster customer loyalty. As well as inspiring their team, cultivating a positive store atmosphere, and driving business growth with a focus on delivering a world-class experience.
Essential Job Functions
Report directly to the Area/District Manager and lead a dynamic team, including the Assistant Store Manager, Shift Leads, and Sales Associates.
Required to consistently embody and promote the mission and core values of Miniso in every aspect of your role.
Ensure seamless store execution, which includes delivering outstanding customer service, upholding merchandising standards, adhering to operational procedures, and driving sales performance.
Promote and drive engagement with the store’s membership program, encouraging customer sign-ups and fostering loyalty to enhance customer retention and boost sales.
Oversee all aspects of store operations and overall performance to develop store employees.
Meet sales goals by training, motivating, mentoring, and providing feedback to the team.
Lead efforts to recruit, hire, train, and retain top talent, fostering internal growth by conducting performance evaluations and creating career development paths for both associates and managers.
Upholding store standards, with a focus on driving profitability through effective sales strategies and expense management.
Manage cash-handling tasks, ensure strict adherence to standard operating procedures, and create a clean, safe environment for both associates and customers.
Serve as the key liaison with the Area/District Manager and Human Resources regarding employee performance and relations, ensuring all associates are held accountable for their roles and responsibilities as outlined in their job descriptions.
Responsible for a range of essential tasks, including operating computers and printers, managing
schedules, and ensuring the store remains clean and organized.
Drive an inviting store environment, keeping the store in top condition and ensuring visual displays align with company guidelines.
Champion business growth through strategic planning that boosts store presence, increases store traffic, and maximizes sales performance.
Address and resolve issues raised by both staff and customers, ensuring quick, effective solutions to maintain a positive environment.
Additional Qualifications
Ability to work a flexible schedule, including nights, weekends, and holidays.
Proven successful experience in retail management.
Strong leadership, organizational, and customer management skills.
Excellent communication and interpersonal abilities.
Ability to relocate or manage additional stores based on business needs.
Ability to travel between locations is required.
Education & Experience
High school diploma or equivalent required; Associate degree or higher in Business Administration, Organizational Behavior, Hospitality or related degrees is preferred.
3+ years of experience in retail management, with a strong track record of leading teams.
MINISO is a globally recognized retail brand, offering high-quality, affordable products with innovative designs. Since entering the U.S. market in 2017, we have continued to expand, fostering a dynamic, customer-focused culture. As we grow, we are looking for passionate individuals who thrive in a team-oriented environment, embrace creativity, and are committed to delivering an exceptional shopping experience. If you're ready to be part of a brand that values innovation and teamwork, join us on our journey!
Offices: 1050 Lakes Dr, 110, West Covina, California 91790, US
MINISO is a globally recognized retail brand, offering high-quality, affordable products with innovative designs. Since entering the U.S. market in 2017, we have continued to expand, fostering a dynamic, customer-focused culture. As we grow, we are looking for passionate individuals who thrive in a team-oriented environment, embrace creativity, and are committed to delivering an exceptional shopping experience. If you're ready to be part of a brand that values innovation and teamwork, join us on our journey!
Offices: 1050 Lakes Dr, 110, West Covina, California 91790, US