Central Scheduler:
About the Job: Schedulers are responsible for answering incoming calls, registering new
patients and scheduling or changing appointments. The successful applicant will
answer a high volume of calls in a fast-paced environment and represent Mid
America Orthopedics in a professional manner.
Role and Responsibilities:
· Answers a high volume of calls daily
· Accurately registers patients into the scheduling database
· Understands physician preferences and schedules accordingly
· Reschedules patients when directed by supervisor
· Places reminder calls and communicates appointment information to patients
· Other duties as assigned
Set Yourself Apart: Skills and Qualifications
· High School Diploma or equivalent
· 1-2 years of experience working within an office setting
· 1-2 years of customer service experience
· Ability to operate basic office equipment
· Excellent communication skills
· Basic understanding of Microsoft Outlook
· Entry level ability to use Microsoft Office platform