Jobs at Mercedes-Benz of Anchorage (Now Hiring) — 3 open

Description

• No risk compensation package! Within the first 90 days, we'll start you at an hourly rate to help you get up to speed on the brand without the pressure of flat-rate compensation.
• Veterans encouraged to apply

We're looking for experienced and motivated service technicians to join our ever-evolving team. Our stores culture is one of a big family, we help one another and support our team's growth. We encourage free thinkers and self-starters. We provide certified training and schedule our technicians for instructor led factory training at least twice a year. Come join a team where your skills are respected and your voice is heard!

The Experienced European Service Technician is responsible for overseeing and guiding a team of technicians in the efficient and effective repair and maintenance of vehicles.

Responsibilities

Technical Expertise:

• Diagnose and repair complex automotive problems, including engine, transmission, electrical, and suspension systems.
• Stay up-to-date with the latest automotive technology and repair techniques.
• Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections.

Team Leadership:

• Assign tasks to technicians based on their skills and experience.
• Provide technical guidance and support to technicians.
• Monitor technician performance and ensure adherence to quality standards.
• Train and develop technicians to improve their skills.

Customer Service:

• Communicate with customers about the status of their vehicle repairs.
• Ensure customer satisfaction by providing high-quality service.

Administrative Tasks:

• Complete necessary paperwork, including repair orders and work estimates.
• Manage inventory of parts and supplies.
• Maintain a clean and organized work area.

Other duties as assigned.

Qualifications

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Experience: European experience or other domestic/import brands with 3+ years of experience as a flat rate technician.
• Certifications: Valid driver's license with a clean driving record. ASE or Mercedes-Benz technician certifications preferred.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to diagnose and repair complex automotive problems.
• Knowledge of automotive repair procedures and safety standards.
• Ability to use diagnostic equipment and tools.
• Strong attention to detail and organizational skills.

Benefits of Working at Swickard

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
• Progressive pay plans - As your tenure increases and you complete more certifications, we’ll pay you more!
• Paid manufacturer training – we’ll pay to help you gain new certifications and advance your career with some premier manufacturers.
• Positive Culture - Be part of a supportive and collaborative team.
• Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We’re a hospitality company that happens to sell cars, parts, and service.
• We are a team. Everyone plays a role in our success.
• Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes? #T4