Manila, Metro Manila, Philippines · Remote OK
Role Summary As an Implementation Specialist, you will guide SMB customers through the initial phase of their journey, focusing on quickly implementing the MarketMan system by uploading inventory and setting up POS integ…
Skills: Project Execution, Client Interaction, Troubleshooting, Documentation, POS Integration
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Guide SMB customers through the initial system implementation by managing inventory uploads and POS integrations. Collaborate with internal teams to ensure long-term customer success and relay product feedback to the development team.
Requires a Bachelor's degree in Business, Computer Science, Engineering, or a related field. Candidates should have over one year of experience in technical implementation and proficiency with tools like Salesforce, Jira, and Trello.
Role Summary
As an Implementation Specialist, you will guide SMB customers through the initial phase of their journey, focusing on quickly implementing the MarketMan system by uploading inventory and setting up POS integrations. Beyond implementations, you'll collaborate across teams to ensure long-term customer success by strategizing improvements, solving issues, and coordinating with account owners like Training Specialists or Customer Success Managers. Additionally, you'll relay customer feedback to the product team to enhance our offerings.
What you will do
What you will bring
The salary for this role is $10,000 USD annually
Powering Profitability Across the Foodservice Supply Chain
Meal Ticket is the foodservice supply chain's leading profitability management company, delivering purpose-built software that empowers the people who feed our communities to strengthen margins, eliminate manual processes, and unlock new sources of revenue. The Meal Ticket family includes two platforms: TrackMax+ for foodservice distributors and MarketMan for restaurant operators. Meal Ticket was founded in 2011 and is headquartered in Boise, Idaho with offices in Colorado, Florida, NYC, the U.K., and Israel.
Offices: 1555 SHORELINE DRIVE., #150, BOISE, Idaho 83702, US
Powering Profitability Across the Foodservice Supply Chain
Meal Ticket is the foodservice supply chain's leading profitability management company, delivering purpose-built software that empowers the people who feed our communities to strengthen margins, eliminate manual processes, and unlock new sources of revenue. The Meal Ticket family includes two platforms: TrackMax+ for foodservice distributors and MarketMan for restaurant operators. Meal Ticket was founded in 2011 and is headquartered in Boise, Idaho with offices in Colorado, Florida, NYC, the U.K., and Israel.
Offices: 1555 SHORELINE DRIVE., #150, BOISE, Idaho 83702, US
